Lead, Product Implementation

2 weeks ago

Toronto, Canada Ontario Health Full time

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

What Ontario Health offers:
Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:

- Fully paid medical, dental and vision coverage from your first day
- Health care spending account
- Premium defined benefit pension plan
- 3 personal days and 2 float days annually
- Individual contributors start at 3 weeks’ vacation with 4 weeks at 2 yrs.
- Career development opportunities
- A collaborative values-based team culture
- Wellness programs
- A hybrid working model
- Participation in

Communities of Inclusion

Want to make a difference in your career? Consider this opportunity.

Here is what you will be doing:- Actively works directly with the team for collaboration, peer support, and to ensure a consistent approach to executing work assignments. Ensures the team's lines of communication remain open and actively seeks feedback to continuously improve team dynamics.- Maintains expertise of their domain via interactions with external stakeholders and government organizations which would in turn be transferred to the cross-functional teams and other product teams in the organization.- Acts independently with a low level of supervision and determines when to escalate broader impacting decisions to management.- Collaborates with external stakeholders and government agencies.- Identifies interpersonal relationship difficulties and helps team members and other department team members transition though difficult situations.- Leads major product initiatives and other cross-functional teams in delivery of projects.- Develops and takes responsibility for own workload and roadmap for a specific product in collaboration with cross-functional teams across Ontario Health. Jointly accountable for the quality of the products and services delivered to customers.- Assists with the development and identification of product synergies to ensure swift delivery across multiple product portfolios within the organization and provincially.- Develops the best user experiences possible.- Engages with clients, both internally and externally, to gain a deeper understanding of their product domain and actively listen to their clients to understand their needs.- Designs, develops, and leads user research to gain a deeper understanding of the client's needs utilizing multiple products across Ontario Health to deliver on client needs.- Initiates and champions change by actively looking for opportunities for improvement across team practices as well as external team practices to improve the product and the team's efficiency.- Leads and implements the change within the product, across the team, as well as other product teams and external product teams.- Anticipates project bottlenecks and blockers in short term and long-term product roadmaps across the organization and not just their immediate department. Works with multiple departments across divisions to overcome these challenges.- Independently engages and actively participates in team discussion with other internal and external product management teams to recommend product features and changes to product features to improve the user experience, operation and maintainability of the product.- Creates new Ontario Health business paradigms including new processes and tools.- Provides excellent service to internal and external clients by discovering and meeting their needs and building and maintaining positive and effective working relationships.- Leads by example, demonstrating integrity, creativity, and enthusiasm in achieving results directly.- Creates and maintains the product vision and product roadmap.- Maintains a thorough understanding of the product and its logical architecture, policy, procedures, and standards.- Synthesizes the product vision and high-level business requirements into functional user requirements.- Conducts research on software and hardware products to justify recommendations and to support purchasing efforts.-
- Leads sprint planning sessions to clarify the details of the sprint items and provides clear and concise acceptance criteria for user stories.- Acts as the authoritative source for all requirements.- Elicits requirements using a variety of formats and techniques including interviews, document analysis, workshops, storyboards, surveys, site visits, business process descriptions, use cases, scenarios, event lists and competitive product analysis.- Leads requirements analysis and verification ensuring that requirement statements are

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