Associate Manager, Social Business Analytics

2 weeks ago

Guelph, Canada Kenvue Full time

**Associate Manager, Social Business Analytics**-2307003281W

Description

Kenvue is currently recruiting for an** Associate Manager, Social Business Analytics**. This position reports into the Director, Future of Data-Driven Analytics and Insights, and is based in Guelph, Ontario, Canada with flexible work arrangements permitted. Remote work options may be considered on a case-by-case basis if approved by the Company.

**Who We Are**

At Kenvue, part of the Johnson & Johnson Family of Companies (Kenvue), we believe there is extraordinary power in everyday care. Built on over a century of heritage and propelled forward by science, our iconic brands—including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® —are category leaders trusted by millions of consumers who use our products to improve their daily lives. Our employees share a digital-first mindset, an approach to innovation grounded in deep human insights, and a commitment to continually earning a place for our products in consumers’ hearts and homes.

Join us in shaping our future-and yours.

Watch us here:
**What will you do**

This position will contribute to the development of the global functional strategy deploying a consistent approach and driving “Consumer Closeness” while elevating the voice of the consumer with J&J leadership, championing key growth opportunities and helping management mitigate risk.

This position will champion standard global Consumer Business Intelligence (CBI) protocols such as:

- Social Business Analytics
- Excellence in project management and Operations

Social Business Analytics: You will champion the build and adoption of Social Business Analytics techniques and strategy such as social listening, across consumer need-states. This role will have strong relationships with cross-functional partners, CBI functional teams as well as senior management. As a Global Associate Manager, you will drive not only the strategic utilization of the Social Listening capability across J&J Consumer Health globally, but you will work with both internal and external resources to advance the capability and continue to develop new and more efficient ways of working. You will also play a role in the driving initiatives to innovate consumer closeness beyond social media analytics.

Excellence in Project Management: You will provide sustainable value to the CBI function by constantly improving the efficiency of how projects are managed and monitored to avoid potential failure and increase business and return on investment. You will report project metrics that make it clear whether a project team, and CBI is on track towards goals or in need of additional support.

The Associate Manager, Social Business Analytics, will be responsible to:

- Take part in driving global adoption of social listening and advancement of in-house capability
- Be a strategic advisor to functional business partners on social listening strategy leading to impactful business decisions
- Continuously innovate beyond social analytics to drive innovative social business analytics techniques
- Work with all levels in organization structure from VP’s to Associates as well as with external partners. Develop, maintain and grow the network of business relationships both functionally and cross
- functionally, internal and external clientele, and any relevant stakeholders
- Influence teams to deliver the portfolio of CBI projects on time, on budget, and meeting goals.
- Champion the development and activation of best-in-class global standards and best practices, while improving overall operational efficiency and effectiveness of the CBI organization.
- Partner with CBI team to explore new and emergent research tools and approaches for maximum business impact and efficiencies.
- Partner with relevant CBI teams to plan, monitor and ensure that key strategic global initiatives are managed consistently, remain on track, and continuously drive strong business value via measurement and tracking of key decisions.
- Own and operate the CBI training platform, ensuring wide adoption and constant relevant content updates.

Qualifications

**What we are looking for**

Required Qualifications
- A Bachelor’s degree is required. Advance degree is preferred.
- Minimum 3 years of experience in Market Research is required.
- Experience managing global projects in multinational CPG is preferred.
- Outstanding communication skills required.
- Strong influencing and consulting skills, driving results into action is required.
- Strategic business acumen, focus on results, passion for keeping up with media and technology trends is required
- Ability to confidently and persuasively communicate orally and through presentations and written documents, make a strong impression in meetings and in one-on-one interactions required
- Experience managing global projects in multinational CPG is preferred
- Ability to manage leadership team deliverables effectively with c

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