Certifications and Analytical Services Program
7 months ago
The Certifications and Analytical Services Program Associate, coordinates, and reviews analytical testing on products with primary emphasis on the IGEN Certification by Nutrasource Third-party Certification programs and secondary emphasis on all other matters concerning analytical testing and results. This is a contract role supporting the Certification and Analytics Team, as a Program Associate. The position requires extensive communication with vendors, support in sample and analytical results handling, return/destruction activities as well as participation in safety, quality assurance and improvement initiatives involving Certifications and Analytics activities.
Primary Responsibilities
- Receive and inventory test samples as required;
- Re-package/label test samples as required;
- Coordinate test samples with appropriate vendors for analysis and receive, review and discuss results with vendors and clients as necessary;
- Facilitate return and destruction of samples;
- Maintain and update LIMS system with current sample status;
- Generate test reports;
- Generate Certifications by Nutrasource Product Reports;
- Support out of specification investigations;
- Support standard operating procedure development and improvement;
- Maintain positive and cooperative communications and collaboration with clients and vendors;
- Other duties as required and as training and experience allows;
- Promote GXP compliance across the organization;
Core Competencies
- Excellent oral and written communication skills;
- Strong analytical and problem-solving skills;
- Ability to work well within a team and as an individual contributor;
- Excellent organizational and interpersonal skills;
- Capable of working efficiently within a complex multi-disciplinary environment;
- Working knowledge of MS Office;
Education & Experience
- Bachelor's Degree or Diploma in sciences or equivalent discipline is an asset;
- Previous customer service experience or education is an asset
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
Schedule:
- Monday to Friday
Work Location: In person
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