Assistant Store Manager

2 weeks ago

Upper Tantallon, Canada Pet Valu Full time

Location: Upper Tantallon, Nova Scotia

**Job Description**:
The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds, fish, reptiles and small animals.

All of our stores are dedicated to helping local pets in need, and we partner with local shelters, rescues and charities for adoption events, in-store adoption (select stores only) and pet food bank programs, as well as through our national donation drives and fundraising campaigns.

At Pet Valu, we're Pet Experts, and we're pet lovers, too.

Job Overview:
As an Assistant Store Manager you will coach and develop your store team to deliver world class service to all customers and help Pet Parents find the right nutrition and other solutions for their pets. You will be part of a team of passionate Pet Experts and enjoy the perks of helping Pet Parents every day. If you are enthusiastic about learning and growing with one of the top pet retailers in North America, this position is for you

What you get:

- Management training
- Product knowledge
- Employee discounts
- Competitive wages
- Paid benefits
- Pet oriented career-building environment

What you do:

- Observe and coach staff in order to provide feedback around sales techniques and providing excellent customer service
- Coordinate efforts of store staff to achieve targeted results
- Manage the Freshness tracking system in the store to ensure there is no product loss
- Lead the Cycle Counting process to align our counts with the suggested schedule from corporate and ensure inventory on hand in the POS is correct
- Reconcile the negative inventory report on a weekly basis
- Assist with the Outside Vendor ordering, receipt into the POS system, and setup as required
- Assist with PV Ordering, as requested
- Other duties and tasks as required

What you bring:

- Minimum of 2 years customer service and retail store management experience
- Enthusiasm for learning & growth in pet care industry
- Possess outgoing and friendly personality with strong customer service skills
- Ability to work as scheduled to meet attendance requirements
- Ability to work during mornings, afternoons, evenings, weekends
- Available to work approximately 35 to 40 hours per week
- Ability to have reliable means of transportation to and from the store
- Observe and coach employees to provide feedback around sales techniques and providing excellent customer service
- Capacity for understanding inter-team conflicts and escalating when necessary
- Working knowledge of POS system
- Ability to lift 50lbs repetitively
- Industry experience an asset

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