Front Desk Associate

2 weeks ago


Oakville, Canada Commissionaires Great Lakes Full time

**INTRODUCTION**:
Commissionaires Great Lakes (CGL) is a private, not-for-profit organization founded in 1925 on a mandate that prioritizes providing meaningful employment for veterans and others committed to the well being of Canadians primarily in security guard and related services. Spanning Central and Southwestern Ontario, our services are customized to respond to the dynamic and evolving security needs of both private and public sector clients. These include uniformed guard, mobile response and support services, by-law enforcement and identification services.

We are currently seeking a **Front Desk Associate** to join our growing team.

***:

- Job type: Full-time permanent
- Anticipated start date: Immediate
- Hours of work: 8:00am to 4:00pm, Monday through Friday
- Location: Based at the HQ Office, 2947 Portland Drive, Oakville, Ontario

**DUTIES AND RESPONSIBILITIES**:

- Greet visitors appropriately
- Determine visitor needs in a professional manner
- Maintain visitor register/log in
- Answer and address incoming phone calls in a timely and polite manner
- Address queries and provide correct information to caller
- Sort and distribute incoming mail
- Prepare outgoing mail for pick-up or courier
- Book Commissionaires into training classes
- Enter training completion records into BambooHR
- Other duties as assigned pertaining to job role

**REQUIREMENTS**:

- Demonstrate a high level of responsibility and professionalism, with excellent communication and organizational skills
- **MUST** have the ability to multi-task, work independently and adapt quickly in a fast-paced dynamic environment
- 1 - 2 years of experience with office administration or within customer service
- Proficient with MS Office, Outlook, Excel, Ppt and Word
- **MUST** be able to obtain security clearance (resident in Canada 5 years or longer, clean record, clean credit history)

**WE ARE EXCITED FOR YOU TO OFFER US**:

- Excellent interpersonal, verbal and written communication and presentation skills.
- Ability to operate in multitasking, sometimes stressful fast paced environment with changing and conflicting priorities.
- Ability to work well in a team environment as well as perform duties independently/remotely without supervision.
- Attention to detail and process-oriented.

**WHAT WE OFFER YOU**:

- Medical and Dental
- Employee assistance program
- Family Assistance program
- Coaching and counselling support

**WORKING CONDITIONS - PHYSICAL**
- Prolonged periods sitting at a desk and working on a computer
- Ability to lift approx. 30 lbs

**We would like to thank all those who apply, however only those selected for an interview will be contacted.**

**Commissionaires Great Lakes is committed to championing accessibility, diversity and equal opportunities. You can be confident that our recruitment and hiring processes will be modified, if requested, provided the applicant has met Bona-Fide requirements for the open position. If contacted applicants must make any accommodation needs known in advance. Please contact the Commissionaires Great Lakes Human Resources Team for more information.


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