Customer Service Representative

3 months ago

Nanaimo, Canada Milner Group Ventures Full time

**The opportunity**:
We are seeking positive, motivated individuals for the role of a Customer Service Representative as a Scale Attendant at our Milner Recycling location. Joining our growing team means rolling up your sleeves and getting the job done amongst a diverse group of professionals, with a genuine dedication to quality, performance & growth. The Milner group is committed to providing a safe and healthy workplace where safety is a primary consideration in everything we do. This is an opportunity to grow with a company that genuinely supports your personal and professional development.

**As a Scale Attendant you would**:

- Provide customer service at the Scales for customers entering and exiting the facility.
- Provide information clearly and/or assistance regarding rules, regulations and operating procedures to customers using the facility
- Weigh incoming loads and calculate rates based on load content
- Direct customers in a personable and friendly manner to appropriate areas
- Use various computer systems, including P.O.S
- Balance the daily receipts to ensure accurate record keeping and appropriate billing
- Take delivery of materials and waste from suppliers
- Perform other duties as required, including outside labouring duties as required
- Preference to weekend availability - either Saturday or Sunday
- Proven ability to work safely and promote a safe working environment adhering to Milner Group's safety policies
- A valid Class 5 Driver’s License
- Previous POS or Scale experience is considered an asset
- Previous experience in a customer service role an asset
- The ability to work independently with mínimal supervision.
- Skid Steer experience is an asset

Milner Group is a family run business that has been serving Vancouver Island for over 50 years.. We started out with one gravel pit and one truck to serve our clients, we gradually expanded into civil contracting, and continued to grow from there. We now are proud to offer residential and commercial development, general excavation, municipal road building, highways infrastructure, logging, and wood waste recycling. Milner group continues to provide services such as trucking, gravel quarrying, demolition, and hazardous materials abatement, hauling, and disposal services for residential and commercial waste to a diverse range of clients in the Mid-Island area. Milner Group is a small company with big goals, a hard-working team, and a lot of equipment. Our team is passionate about our work and committed to our clients —no project is too big or small for Milner Group

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