Customer Service Representative

7 months ago


Nanaimo, Canada Mid Island Liquor Full time

Mid Island Liquor is looking for part-time and full-time Customer Service Representatives at our Nicol Liquor Store located in Nanaimo, BC.

Are you committed, outgoing, reliable and love being in service for our community? Do you strive to create exceptional customer experiences in the retail industry? This may be the job for you

**Things you’ll do**:

- Represent Mid Island Co-op by being an ambassador and demonstrating our values of Community, Respect, Integrity, and Teamwork.
- Assist management in the operations of the store, including but not limited to handling customer transactions, responding to customer questions and concerns in a professional manner, creating displays and stocking shelves, and ensuring store and merchandise are neat and organized.
- Maintain a safe, efficient, and positive work environment while adhering to company policies, procedures, and standards.

**Who we are**:
Mid Island Co-op is a different kind of business. If you’re a member, you’re an owner. We support and invest in our community because we live here too. With gas bars and liquor stores located throughout Central and Northern Vancouver Island, we pride ourselves on providing quality services and products to our customers. At Co-op, we embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve.

Please note that all positions require a criminal background check, and our safety-sensitive positions will require pre-employment alcohol and substance testing (paid for by Mid Island Co-op).

**Job Types**: Full-time, Part-time, Permanent

Pay: $17.75-$19.25 per hour

Expected hours: 18 - 32 per week

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Tuition reimbursement
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Tips

Work Location: In person



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