Customer Service/tire Services Representative
7 months ago
Overview:
Come accelerate your career with
**Fountain Tire Nanaimo (4801 Wellington Road)** We are currently looking for a full time
** Customer Service/Tire Services Representative.**
As part of the front-line staff, the Customer Service Representative is responsible for ensuring that all customers are provided with top-notch customer service. Your duties will include:
- Sharing product knowledge and technical expertise with Fountain Tire customers to build existing and new business
- Providing service quotes and receiving customer authorization for work to be performed
- Finalizing sales and completing customer follow up to determine their satisfaction level with the service received
- Scheduling customer appointments for tire service
- Recommending tire service, specialty tire service, wheel, and mechanical service to customers
- Ensuring that all products are billed accurately to the customer
**What does it take to get on track?**
- ** We need an industry veteran with tire and customer service experience**:
- Maintaining a valid driver's license and a satisfactory driver's abstract are conditions of employment
- Ability to work Saturday's
- Excellent time management skills
- Strong interpersonal skills with the ability to work as a team
- Ability to work well under pressure in a fast paced, ever changing and high-volume environment
**What do we offer? At Fountain Tire, you’ll have a great place to work**:
- Opportunity to work with highly trained inspection technicians
- Pay worthy of your experience
- Regular day shifts
- Great discounts for you and your family on tires, parts, and mechanical services
- Health, Dental and Vision Benefits for you and your family
- RRSP matching program
- The opportunity for growth that includes the potential to enter our management training program and own your own Fountain Tire store
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