Inbound Sales and Customer Support Representative

2 months ago

York, Canada StickerYou Full time

StickerYou, a leading global e-commerce company specializing in custom die-cut sticker products, is seeking an Inbound Sales and Customer Support Specialist to join our team in Toronto, Canada. We are a smart, creative, and passionate group dedicated to delivering outstanding solutions and providing excellent customer service. As an integral part of our growing team, you will assist in closing and processing inbound sales by recommending product solutions and ensuring our customers have a great brand experience from design to delivery.

This role can be done mostly remotely but ideally we're looking for someone who lives close enough to our office in North Toronto that they could come in occasionally for team and company meetings. If you have a passion for stickers, a positive personality and can effectively use technology to thrive in a fast-paced environment, we want to hear from you

**Responsibilities: Sales and Customer Support**
- Initiate the sales process by scheduling appointments, making initial presentations, and understanding account requirements.
- Utilize product knowledge (we'll teach you) to recommend custom sticker solutions to consumer and business customers and upsell by asking relevant questions to understand customer needs.
- Close sales by building rapport with potential accounts, explaining product and service capabilities, overcoming objections, and preparing contracts.
- Enter customer data accurately into Salesforce to track orders and leads.
- Utilize predefined response templates for common customer issues to improve efficiency.
- Identify market/customer potential by qualifying accounts.
- Participate in product testing.
- Contribute to market strategy by monitoring competitive products and account reactions.
- Contribute new product and service recommendations based on customer experience with current product results and areas where customers' needs are not being filled.
- Support marketing and organizational missions by completing related tasks as required.
- Fulfill other tasks as requested by the Sales Manager.

**Requirements**:

- Minimum 2 years of sales and customer service experience.
- Full-time availability from Monday to Friday (9am-5pm) with the flexibility to work other shift times.
- Willingness and ability to work overtime if needed.
- Intermediate knowledge in Microsoft Office, familiarity with Adobe Creative Suite is a bonus.
- Ability and interest to learn about our product solutions and probe for essential customer needs.
- Ability to conceptualize and communicate creative solutions based on our products.
- Excellent organization and time management skills to handle a high volume of customer inquiries and process orders.
- Good analytical, creative, and practical problem-solving skills.
- Self-motivated and goal-oriented while being supportive of fellow team members.

Diversity and Inclusion

StickerYou is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. If you require accommodation for the recruitment or interview process, please let us know and we will work with you to meet your needs

DNpjWgNYXk

  • Inbound Sales Representative

    2 months ago

    North York, Canada Esiance Full time

    **About Us**: Esiance Inc., creators of the innovative EverythingCard is seeking a proactive and driven individual to join our team as an **Inbound Sales Representative**. Our platform revolutionizes corporate gifting by providing an all-in-one solution that enables companies and recipients to access multiple gift cards through a single redemption code. As...

  • Inside Sales and Sales Support Representative

    3 weeks ago

    York, Canada StickerYou Full time

    StickerYou, a leading global e-commerce company specializing in custom die-cut sticker products, is seeking an Inbound Sales and Customer Support Specialist to join our team in Toronto, Canada. We are a smart, creative, and passionate group dedicated to delivering outstanding solutions and providing excellent customer service. As an integral part of our...

  • Customer Service Representative

    2 weeks ago

    York, Canada Athletic Knit Full time

    **About the Organization** Founded in 1962, Athletic Knit has rapidly grown to become an industry leader in the team uniform and apparel business. Based in Toronto, we offer services including garment design, manufacturing, and decoration of custom and premium uniforms to our approved network of team dealers worldwide. Our employees are not just a number,...

  • Ecommerce Customer Service Representative

    6 days ago

    North York, Canada PetsDrugMart.ca Full time

    Ecommerce Customer Service Representative We are a Canadian company specializes in the sale of medical devices, supplements and vitamins, over the phone and via the web. We are looking for customer service representatives to provide exceptional customer service in handling inbound phone calls and all aspects of a sales cycle. If you are an overachiever in...

  • Inbound Phone Call Csr

    2 months ago

    North York, Canada CpapOutlet.ca Full time

    We are a national company specializes in the sale of medical devices, supplements and vitamins, over the phone and via the web. We are looking for customer service representatives to provide exceptional customer service in handling inbound phone calls and all aspects of a sales cycle. If you are an overachiever in medical, vitamins & supplement fields who is...

  • E-commerence Customer Service Representative

    6 days ago

    North York, Canada Toronto Ecommerce Medical Business Full time

    Ecommerce Customer Service Representative We are a National company specializes in the sale of medical devices, supplements and vitamins, over the phone and via the web. We are looking for customer service representatives to provide exceptional customer service in handling inbound phone calls and all aspects of a sales cycle. If you are an overachiever in...

  • Inside Sales Representative

    2 months ago

    North York, Canada Vegfresh Inc. Full time

    The Inside Sales Representative is responsible for selling Vegfresh Inc products through the achievement of opportunity-based current customers and sales opportunities. He or she will provide high-level customer service to clients and potential customers, reaching business targets through excellent telephone sales and communications skills. This individual...

  • Sales Representative

    1 month ago

    North York, Canada Reliable Corporation Full time

    **ABOUT THE COMPANY** This position reports to the Sales Manager. **JOB SUMMARY** The Sales Representative will focus on customer acquisition and managing an account base. This position involves cold calling new potential clients, client business referrals, or web leads, as well as maintaining relationships with and growing existing accounts. Provide...

  • Inside Sales Representative

    2 weeks ago

    North York, Canada MHB Financial Full time

    At MHB Financial, we are dedicated to helping businesses access the capital they need to thrive and grow in challenging financial circumstances. **Are you ready to take your sales career to new heights?** We're on the lookout for a dynamic and motivated **Sales Representative** to join our growing team. If you're motivated, competitive, and thrive on...

  • Inbound Sales Agent

    1 month ago

    North York, Canada O2E Brands Full time

    **The Opportunity** Are you a passionate, friendly, customer-focused person who wants to expand your skills in sales? If the answer is “yes” then we want YOU to join our team and help us WOW our customers. As the voice of our company, you are our customer's first point of contact and the person who will help them take their first step in making their...

  • Inbound Sales Agent

    1 month ago

    North York, Canada O2E Brands Full time

    **The Opportunity** Are you a passionate, friendly, customer-focused person who wants to expand your skills in sales? If the answer is “yes” then we want YOU to join our team and help us WOW our customers. As the voice of our company, you are our customer's first point of contact and the person who will help them take their first step in making their...

  • Inbound Sales Agent

    1 week ago

    North York, Canada O2E Brands Full time

    **The Opportunity** Are you a passionate, friendly, customer-focused person who wants to expand your skills in sales? If the answer is “yes” then we want YOU to join our team and help us WOW our customers. As the voice of our company, you are our customer's first point of contact and the person who will help them take their first step in making their...

  • Inbound Sales Agent

    2 weeks ago

    North York, Canada O2E Brands Full time

    **The Opportunity** Are you a passionate, friendly, customer-focused person who wants to expand your skills in sales? If the answer is “yes” then we want YOU to join our team and help us WOW our customers. As the voice of our company, you are our customer's first point of contact and the person who will help them take their first step in making their...

  • Inbound Sales Agent

    2 weeks ago

    North York, Canada O2E Brands Full time

    **The Opportunity** Are you a passionate, friendly, customer-focused person who wants to expand your skills in sales? If the answer is “yes” then we want YOU to join our team and help us WOW our customers. As the voice of our company, you are our customer's first point of contact and the person who will help them take their first step in making their...

  • Inbound Sales Agent

    3 days ago

    North York, Canada O2E Brands Full time

    **The Opportunity** Are you a passionate, friendly, customer-focused person who wants to expand your skills in sales? If the answer is “yes” then we want YOU to join our team and help us WOW our customers. As the voice of our company, you are our customer's first point of contact and the person who will help them take their first step in making their...

  • Inbound Sales Agent

    1 day ago

    North York, Canada O2E Brands Full time

    **The Opportunity** Are you a passionate, friendly, customer-focused person who wants to expand your skills in sales? If the answer is “yes” then we want YOU to join our team and help us WOW our customers. As the voice of our company, you are our customer's first point of contact and the person who will help them take their first step in making their...

  • Customer Services Representative

    2 weeks ago

    North York, Canada Skilled Jobs Full time

    Job Title: Customer Service Representative Location: Steeles Avenue W and Norfinch Dr Hours: Monday to Friday, 9 am to 5 pm Pay Rate: $18-$21 per hour (depending on experience) **Job Description**: **Responsibilities**: Perform data entry tasks accurately and efficiently. Handle inbound and outbound calls to assist customers with inquiries and provide...

  • On Inbound Sales Agent

    3 weeks ago

    North York, Canada O2E Brands Full time

    The Opportunity: Are you a passionate, friendly, customer focused person who wants to expand your skills into sales? If the answer is “yes” then we want YOU to join our team and help us WOW our customers. As the voice of our company, you are our customers’ first point of contact, and the person who will help them take their first step in making their...

  • On Inbound Sales Agent

    2 weeks ago

    North York, Canada O2E Brands Full time

    The Opportunity: Are you a passionate, friendly, customer focused person who wants to expand your skills into sales? If the answer is “yes” then we want YOU to join our team and help us WOW our customers. As the voice of our company, you are our customers’ first point of contact, and the person who will help them take their first step in making their...

  • On Inbound Sales Agent

    3 days ago

    North York, Canada O2E Brands Full time

    The Opportunity: Are you a passionate, friendly, customer focused person who wants to expand your skills into sales? If the answer is “yes” then we want YOU to join our team and help us WOW our customers. As the voice of our company, you are our customers’ first point of contact, and the person who will help them take their first step in making their...