(Fall) Account Receivable Co-op: June to December
5 months ago
Our purpose is to positively impact people's lives every day in every home around the world We work very hard to provide our consumers with high-quality, exciting 5-star products that make life easier. We thrive on passion and innovation and are looking for great people, with great ideas, who want to build the next big thing and develop while they do.
**Position Overview**:
During your internship, you will be an integral part of the accounting team. Your responsibilities include but are not limited to gathering, evaluating, and disputing chargebacks for major retailers. You may also act as a back-up resource for various departmental activities.
**Duties and Responsibilities**:
- Research chargebacks and build dispute cases to recover funds from the Retailer following current SOP's.
- Validate appropriate data from internal and third-party systems and ensure appropriate course of action is being pursued.
- Ensure accurate and appropriate responses to disputes within deadlines.
- Analyze and document actual manual/system processes and suggest enhancements to increase efficiency and accuracy
- Monitor customer portals for dispute resolution status and escalate if needed.
- Identify and resolve discrepancies; Prepare and process proper transactions in the ERP system
- Other duties and projects as assigned
**Attributes and Skills**:_ _
- Bilingualism in English and French (spoken and written)
- **Note**: knowledge of English language is required as we work with our headquarters in the USA.
- Detail-oriented and results-driven
- Strong organizational skills; able to multi-task
- Strong analysis and problem-solving skills with a high attention to detail
- Autonomous worker that can also work effectively in a team-oriented environment
- Strong computer skills; Microsoft Excel (V-lookups, Formulas, etc.)
- Ability to work under pressure with a minimum supervision meeting deadlines
**Aperçu du poste**:
Pendant votre stage, vous ferez partie intégrante de l'équipe comptable. Vos responsabilités incluent, sans toutefois s'y limiter, la collecte, l'évaluation et la contestation des rétro-facturations pour les principaux détaillants. Vous pouvez également agir à titre de ressource de remplacement pour diverses activités ministérielles.
**Fonctions et responsabilités**:
- Recherchez des rétro-facturations et créez des cas de litige pour récupérer des fonds auprès du détaillant à la suite des SOP actuelles.
- Valider les données appropriées provenant de systèmes internes et tiers et s'assurer que le plan d'action approprié est suivi.
- Assurer des réponses précises et appropriées aux différends dans les délais.
- Analyser et documenter les processus manuels / système réels et suggérer des améliorations pour accroître l'efficacité et la précision
- Surveillez l'état de résolution des litiges sur les portails clients et faites remonter les problèmes si nécessaire.
- Identifier et résoudre les écarts ; Préparer et traiter les transactions appropriées dans le système ERP
- Autres tâches et projets assignés
**Attributs et compétences**:
- Bilinguisme en anglais et en français (parlé et écrit)
- **Note**: la connaissance de la langue anglais est demandée dans notre entreprise car nous travaillons avec notre siège social situé aux États-Unis.
- Souci du détail et axé sur les résultats
- Solides compétences organisationnelles ; capable d'effectuer plusieurs tâches à la fois
- Solides compétences en analyse et en résolution de problèmes avec une grande attention aux détails
- Capable de travailler en autonomie et peut également travailler efficacement dans un environnement axé sur le travail d'équipe
- Solides compétences en informatique ; Microsoft Excel (recherches en V, formules, etc.)
- Capacité à travailler sous pression avec un minimum de supervision respectant les délais
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
- YOUR ROLE in leading our SUCCESS DRIVERS & representing our UNIQUE MINDSET_
- _Lead us to be "RARELY SATISFIED"_
- _Make things better each day; "PROGRESS OVER PERFECTION"_
- _Use your knowledge of our consumer, understand that "DETAILS MAKE THE DIFFERENCE"_
- _Deliver something great; "WINNING IS A TEAM SPORT"_
- _Be clear and honest, "COMMUNICATING FOR IMPACT"_
Explore SharkNinja on our social channels:
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