Coordinator, Guest Insight

2 weeks ago

Blue Mountains, Canada Blue Mountain Resort Full time

Seasonal (Seasonal)
**WHAT'S IN IT FOR ME?**

Resort Perks:

- Free Alterra Mountain Pass for employees; ski or ride for free at 14 Alterra owned destinations
- Alterra Mountain Passes for your family
- Discounts on Blue Mountain Lift tickets.
- Free rentals;
- Staff priced meals &Starbucks treats;
- Staff room rates at all our hotels;Retail savings at Burton, Columbia, North Face, Red Devil, Hillside, and more
- **Hourly Rate: $20.91**:

- ** Full Time Hours**:

- ** Seasonal (December 2024 till March 2025)**

The Guest Insight Coordinator is responsible for providing responses to on-site Guests via digital communication platforms, gathering information from guests in post departure surveys, supporting the mailing program and all season pass related responsibilities and for supporting the administrative function of preparing for day group Guests.

**WHAT WILL I BE DOING?**
- Reports on recreation-based guest feedback. Provides input/insight into the development of communications tools based on feedback from guests.
- As directed by Supervisor, provides support to the Season Pass Program, including management of Staff Pass data and administrative functions related to our local pass products.
- As directed by the Supervisor, provides support to the Group Facilitation Program; includes ticket printing,

**WHAT DO WE WANT FROM YOU?**
- 1-2 years of experience working in a guest facing role
- Working knowledge of RTP point of sale system is an asset.
- Strong communication skills, both verbal and written.
- Team oriented with a friendly, cheerful, positive, professional, and animated demeanor.

**AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE**

**BLUE MOUNTAIN RESORT COMPANY OVERVIEW**

Blue Mountain Resort is Ontario's largest mountain resort. Nestled on the shores of Southern Georgian Bay,on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations.Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.

**ALTERRA COMPANY OVERVIEW**

Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.

Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.

  • Coordinator, Guest Insight

    3 weeks ago

    Blue Mountains, Canada Blue Mountain Resort Full time

    Temporary (Fixed Term) **WHAT'S IN IT FOR ME?** Resort Perks: - Free Alterra Mountain Pass for employees; ski or ride for free at 14 Alterra owned destinations! - Alterra Mountain Passes for your family - Discounts on Blue Mountain Lift tickets. - Free rentals; - Staff priced meals &Starbucks treats; - Staff room rates at all our hotels;Retail savings at...

  • Guest Insight Coordinator

    3 weeks ago

    Blue Mountains, Canada Blue Mountain Resort Full time

    Seasonal (Seasonal) **WHAT'S IN IT FOR ME?** Resort Perks: - Free Alterra Mountain Pass for employees; ski or ride for free at 14 Alterra owned destinations! - Alterra Mountain Passes for your family - Access to purchase one 5x7 Pass for $1; share with a friend - 50% off an unlimited number of Blue Mountain Lift tickets. 50% off an unlimited number of...

  • Supervisor, Guest Insight

    4 weeks ago

    Blue Mountains, Canada Blue Mountain Resort Full time

    Year Round **WHAT’S IN IT FOR ME?** Resort perks: - Free Alterra Mountain Pass for employees; ski or ride for free at 14 Alterra owned destinations! - Pass benefits for your family and discounted lift tickets you can share with your friends; - Free rentals; - Staff priced meals & Starbucks treats; - Staff room rates at all our hotels; - Retail savings at...

  • Franchised Guest Experience Supervisor

    3 weeks ago

    Blue Mountains, Canada Marriott International, Inc Full time

    **Posting Date** May 21, 2021 **Job Number** 21050203 **Job Category** Rooms & Guest Services Operations **Location** The Westin Trillium House Blue Mountain, 220 Gord Canning Drive, Blue Mountains, Ontario, Canada **Brand** Westin Hotels & Resorts **Schedule** Full-Time **Relocation?** Y **Position Type** Non-Management **Located Remotely?**...

  • Guest Services Ambassador

    3 weeks ago

    Blue Mountains, Canada Magnones at Blue Full time

    Magnones Italian Kitchen - Modern Italian Cuisine **Guest Services Ambassador / Front Door - Blue Mountain Village** **Responsibilities**: - Greet and welcome visitors in a friendly and professional manner - Provide information and assistance to visitors, answering questions and addressing concerns - Direct visitors to appropriate locations or personnel...

  • Communications Coordinator

    2 weeks ago

    Blue Mountains, Canada Blue Mountain Resort Full time

    Seasonal (Seasonal) **WHAT’S IN IT FOR ME?** Resort perks: - Free Alterra Mountain Pass for employees; ski or ride for free at 14 Alterra owned destinations! - Pass benefits for your family and discounted lift tickets you can share with your friends; - Free rentals; - Staff priced meals & Starbucks treats; - Staff room rates at all our hotels; - Retail...

  • Coordinator, Loyalty Program

    1 week ago

    Blue Mountains, Canada Blue Mountain Resort Full time

    Year Round **WHAT'S IN IT FOR ME?** Resort Perks: - Discounted recreation tickets you can share with your friends. Let them enjoy the zip lines, ropes courses and mountain coaster! - Staff priced meals & Starbucks treats; - Staff room rates at all our hotels; - Retail savings at Burton, Columbia, North Face, Red Devil, Hillside, and more! **Hourly Rate...

  • Coordinator, Loyalty Program

    3 weeks ago

    Blue Mountains, Canada Blue Mountain Resort Full time

    Year Round WHAT’S IN IT FOR ME? **Resort perks**: Free Alterra Mountain Pass for employees; ski or ride for free at 14 Alterra owned destinations! Pass benefits for your family and discounted lift tickets you can share with your friends; Free rentals; Staff priced meals & Starbucks treats; Staff room rates at all our hotels; Retail savings at Burton,...

  • Communications Coordinator

    2 weeks ago

    Blue Mountains, Canada Blue Mountain Resort Full time

    Flex Year Round **WHAT’S IN IT FOR ME?** Resort perks: - Free Alterra Mountain Pass for employees; ski or ride for free at 14 Alterra owned destinations! - Pass benefits for your family and discounted lift tickets you can share with your friends; - Free rentals; - Staff priced meals & Starbucks treats; - Staff room rates at all our hotels; - Retail...

  • Restaurant Manager

    2 weeks ago

    Blue Mountains, Canada Magnones Italian Kitchen Full time

    **Restaurant Manager - Hybrid Role** **Location**: Magnone's Italian Kitchen, Blue Mountain Village **Reporting to**: VP of Operations **Company Overview**: Over the last 12 years, Magnone's has earned the recognition of being one of the top rated and most popular restaurants in Blue Mountain Village! Serving traditional Italian dishes crafted with...

  • Store Manager, Retail

    1 week ago

    Blue Mountains, Canada Blue Mountain Resort Full time

    Year Round **WHAT’S IN IT FOR ME?** Resort perks: - Free Alterra Mountain Pass for employees; ski or ride for free at 14 Alterra owned destinations! - Pass benefits for your family and discounted lift tickets you can share with your friends; - Free rentals; - Staff priced meals & Starbucks treats; - Staff room rates at all our hotels; - Retail savings at...

  • Restaurant Manager

    3 weeks ago

    Blue Mountains, Canada Turner Hospitality Group Full time

    **Restaurant Manager - Hybrid Role** **Location**: Turner Hospitality Group, Blue Mountain Village **Company Overview**: Over the last 18 years, Turner Hospitality Group has earned the recognition of being one of the top rated and most popular restaurant groups in Blue Mountain Village! Serving traditional house-made dishes crafted with locally sourced...

  • Human Resources Culture Coordinator

    3 days ago

    Blue Mountains, Canada Blue Mountain Resort Full time

    Year Round **WHAT'S IN IT FOR ME?** Resort Perks: - Free Alterra Mountain Pass for employees; ski or ride for free at 14 Alterra owned destinations! - Alterra Mountain Passes for your family - Discounts on Blue Mountain Lift tickets. - Free rentals; - Staff priced meals &Starbucks treats; - Staff room rates at all our hotels;Retail savings at Burton,...

  • Communications Coordinator

    3 weeks ago

    Blue Mountains, Canada Blue Mountain Resort Full time

    Seasonal **WHAT’S IN IT FOR ME?** Resort perks: - Free Alterra Mountain Pass for employees; ski or ride for free at 14 Alterra owned destinations! - Pass benefits for your family and discounted lift tickets you can share with your friends; - Free rentals; - Staff priced meals & Starbucks treats; - Staff room rates at all our hotels; - Retail savings at...

  • Communications Coordinator

    4 weeks ago

    Blue Mountains, Canada Blue Mountain Resort Full time

    **WHAT’S IN IT FOR ME?** - Full Time Hours, Year Round - Health and Dental Benefits - Resort perks: - Free Alterra Mountain Pass for employees; ski or ride for free at 14 Alterra owned destinations! - Pass benefits for your family and discounted lift tickets you can share with your friends; - Free rentals; - Staff priced meals & Starbucks treats; - Staff...

  • Coordinator Housekeeping Office

    3 days ago

    Blue Mountains, Canada Blue Mountain Resort Full time

    Year Round **WHAT'S IN IT FOR ME?** Resort Perks: - Free Alterra Mountain Pass for employees; ski or ride for free at 14 Alterra owned destinations! - Alterra Mountain Passes for your family - Access to purchase one 5x7 Pass for $1; share with a friend - 50% off an unlimited number of Blue Mountain Lift tickets. 50% off an unlimited number of Ikon Resort...

  • Employee Services Coordinator

    4 weeks ago

    Blue Mountains, Canada Blue Mountain Resort Full time

    Year Round **WHAT’S IN IT FOR ME?** Resort Perks: - Discounted recreation tickets you can share with your friends. Let them enjoy the zip lines, ropes courses and mountain coaster! - Staff priced meals & Starbucks treats; - Staff room rates at all our hotels; - Retail savings at Burton, Columbia, North Face, Red Devil, Hillside, and more! The Employee...

  • Accounts Receivable Coordinator

    3 weeks ago

    Blue Mountains, Canada Blue Mountain Resort Full time

    Year Round **WHAT’S IN IT FOR ME?** Resort perks: - Free Alterra Mountain Pass for employees; ski or ride for free at 14 Alterra owned destinations! - Pass benefits for your family and discounted lift tickets you can share with your friends; - Free rentals; - Staff priced meals & Starbucks treats; - Staff room rates at all our hotels; - Retail savings at...

  • HR Coordinator, Employee Services

    4 weeks ago

    Blue Mountains, Canada Blue Mountain Resort Full time

    Year Round **WHAT'S IN IT FOR ME?** Resort Perks: - Free Alterra Mountain Pass for employees; ski or ride for free at 14 Alterra owned destinations! - Alterra Mountain Passes for your family - Discounts on Blue Mountain Lift tickets. - Free rentals; - Staff priced meals &Starbucks treats; - Staff room rates at all our hotels;Retail savings at Burton,...

  • Human Resources Coordinator

    3 weeks ago

    Blue Mountains, Canada Blue Mountain Resort Full time

    Year Round **WHAT'S IN IT FOR ME?** Resort Perks: - Discounted recreation tickets you can share with your friends. Let them enjoy the zip lines, ropes courses and mountain coaster! - Staff priced meals & Starbucks treats; - Staff room rates at all our hotels; - Retail savings at Burton, Columbia, North Face, Red Devil, Hillside, and more! The incumbent...