Operations Supervisor

2 months ago


Vaughan, Canada Canada's Wonderland Full time

Overview:
**$22/hr**

**This position is required to work on-site.**

**Responsibilities**:

- Supervise a training team of 3-4 facilitators including hiring, training, performance management, scheduling, timekeeping, and day-to-day functions
- Responsible to implement, facilitate, and document required training programs, as well as ensure all materials and resources are prepared for sessions including the upkeep/set-up of the training rooms
- Assist with instructional design of training programs; offer revisions, modifications to meet the learning objectives and ensure quality and consistency of facilitation by the training team
- Point person for all LMS functions including training documentation, internal audits of the system, updating/executing E-Learnings, and training audits for department training programs
- Provide training reports and create statistics for completion, and where possible, create follow-up surveys/audits of select programs to determine level of knowledge transfer
- Assist with the creation, updating, and maintenance of training courses, certifications, skills, and power users within the LMS. Assist departments with updating and/or creating Learning Plans and regularly maintain/update as required
- Ensure all training deadlines are met. Provide status updates, and follow-up with departments
- Work in conjunction with the HR office team to ensure onboardings are completed in a timely manner
- Assist with other Human Resources duties as required

Qualifications:

- Prior training, instructor, public speaking, or coaching experience
- Enrolled in/completed a post-secondary educational, training or Human Resources Management program, or equivalent, is an asset
- Accurate, detail oriented and efficient in the completion of tasks; highly organized; ability to multi-task
- Superior oral and written communication skills
- Experience working with Windows’ based programs; data entry experience is an asset
- Able to work flexible shifts including evenings and on weekends


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