Warehouse Operations Supervisor

3 months ago

Vaughan, Canada TOC Logistics Full time

**TOC Logistics **is a rapidly growing logistics provider specializing in fulfillment services and supply chain solutions across Canada. Driven by a strong commitment to growth and innovation through a blend of technology and hard work, we are investing in individuals who are ready to invest in themselves.

We are currently seeking a **Warehouse Operations Supervisor** to join our team. This role will focus on optimizing our logistics processes and operations across the company. Reporting to the Director of Warehousing Operations, the Warehouse Operations Supervisor will be responsible for overseeing warehouse activities, ensuring efficient operations, and leading efforts to improve overall productivity and service quality.

**Role Responsibilities**:

- Oversee daily warehouse operations, including receiving, inventory management, and shipping activities.
- Develop and implement standard operating procedures (SOPs) to enhance operational efficiency.
- Monitor and manage inventory levels to maintain accuracy and meet customer demand.
- Optimize warehouse layout and space utilization to improve workflow and reduce operational costs.
- Ensure compliance with safety, health, and environmental regulations.
- Lead, train, and support warehouse staff, including providing guidance, feedback, and performance evaluations.
- Analyze performance metrics to identify areas for improvement and implement corrective actions.
- Coordinate with other departments, such as procurement, to align warehouse operations with business objectives.
- Address and resolve operational issues, including equipment maintenance and inventory discrepancies.
- Prepare and present reports on warehouse performance, progress towards goals, and operational challenges.
- Develop and maintain relationships with vendors and service providers to ensure smooth operations and resolve any issues.
- Implement and oversee quality control measures to ensure the accuracy and integrity of warehouse processes.
- Manage warehouse budgets, including monitoring expenditures and controlling costs.
- Conduct regular audits of inventory and warehouse processes to ensure compliance with company policies and industry standards.
- Facilitate communication between warehouse staff and other departments to ensure alignment and effective problem-solving.
- Evaluate and recommend new technologies or equipment to enhance warehouse operations and productivity.
- Develop and implement emergency response plans and protocols for warehouse incidents.
- Ensure effective onboarding and training programs for new employees to enhance their skills and knowledge.
- Maintain a clean and organized warehouse environment to support safety and efficiency.
- Participate in strategic planning sessions to align warehouse operations with broader company goals.
- Monitor and report on key performance indicators (KPIs) to track progress and identify areas for improvement.
- Perform other duties as assigned.

**Requirements**:

- Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- Proven experience as a warehouse supervisor or in a similar role.
- Strong knowledge of health and safety regulations and standards.
- Highly effective supervisory skills and techniques.
- Ability to input, retrieve, and analyze data effectively.
- Hands-on approach with a commitment to getting the job done.
- Excellent communication and interpersonal skills.
- Proven ability to direct and coordinate warehouse operations.
- Strong organizational and time management skills.
- Experience in optimizing warehouse processes and improving operational efficiency.
- Knowledge of inventory management best practices and space optimization strategies.

At TOC Logistics, we are committed to fostering an inclusive and accessible work environment. We provide accommodation throughout the hiring process. If you require any accommodation, please let us know, and we will work with you to meet your needs.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Vaughan, ON L6A 4P1: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Warehouse: 5 years (required)

Work Location: In person

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