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Porsche Drive Specialist

4 months ago

Concord, Canada BMW Markham - Pfaff Automotive Partners Full time

**Who We Are**

At Pfaff Automotive Partners, we’re united by a passion for cars, and we’re as crazy about them. It’s about more than just selling and servicing cars. We’re passionate about long-term relationships with our teammates, clients, and communities. We love driving the cars we sell, and we love the people that own and drive them.

Now, in partnership with Lithia and Driveway, North America’s second-largest publicly-traded dealership group (NYSE:LAD), We are focused on making, buying, and servicing a car and or motorcycle as easy as possible
- with a diverse set of brands and deep e-commerce capabilities that provide modern customers an unlimited range of options to suit their needs and lifestyles.

**Reports to**:New Vehicle Manager

**Summary**

This position is responsible for the ensuring availability to pick-up or drop-off Drive Manager based on daily schedule and preparation of inventory, if needed to members. A Drive Specialist will assist the Drive Manager with maintaining daily schedule, ensuring inventory is prepared, confirming transportation for all deliveries and pick ups. This role is suitable for someone with previous automotive dealership experience, knowledge of current MY Porsche vehicles and good communication and customer service skills. Must also display a willingness to broaden skill set and be comfortable and reliable in customer facing role.

**Duties and Responsibilities**
- Must be available, at times, at a moments notice, to provide transportation to or from member locations
- Provide support to DM (Drive Manager) with administration of Drive fleet
- Provide assistance delivering/flipping members at dealership
- Ensures Drive fleet units on dealership lot are presentable and parked in proper location
- Interface with Merchandising Administrator on all Drive units in service/PDI in order to ensure rediness and availability to members
- When time permits, continue to provide support to other Sales Assistants at dealership

**Skills and Qualifications**
- Valid Ontario Driver’s License.
- A clean driver abstract and the ability to drive a manual transmission is required
- Proficiency with Microsoft Office is a considerable asset (training will be provided with Clutch Console and SideFlip app - both needed in daily operation of program)
- Excellent interpersonal, communication (verbal & written English) and customer service skills.
- Detail oriented and excellent organizational and multi-tasking skills.
- Ability to work cohesively with employees and managers as part of a team.
- Ability to work efficiently and effectively under pressure with simultaneous deadlines.

**What’s in it for you**

In addition to a fast-paced, exciting environment that rewards the entrepreneurial spirit, we offer excellent pay plans, benefits packages for full-time employees, professional training and development, and advancement opportunities throughout our dealer group, such as:

- Discounted programs to enhance employee experience
- Enhanced vacation policy, based on tenure
- Track Days & Budget Car Track Challenge
- Seasonal Employee Events
- Support in career advancement
- Robust training and development programs
- RRSP/DPSP/TFSA
- Company paid Life Insurance, Accidental Death & Dismemberment
- Comprehensive Health and Dental and extended Health Care
- Employee Assistance Program
- Tuition Reimbursement

If you are passionate, customer focused, and thrive in a team environment, we encourage you to apply. We thank all applicants for their interest in Pfaff Automotive Partners - please note due to the volume of applicants, only those selected for an interview will be contacted.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Tuition reimbursement

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Concord, ON L4K 4V8: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 3 years (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person