Project Manager I, Electronic Patient Records

15 hours ago


Toronto, Canada St. Michael's Hospital Full time

Unity Health Toronto, comprised of Providence Healthcare, St. Joseph’s Health Centre and St. Michael’s Hospital, works to advance the health of everyone in our urban communities and beyond. Our health network serves patients, residents and clients across the full spectrum of care, spanning primary care, secondary community care, tertiary and quaternary care services to post-acute through rehabilitation, palliative care and long-term care, while investing in world-class research and education.

Join our team in our mission to continue to put patients and families at the centre of everything we do, in the role of Project Manager I, Electronic Patient Records. Reporting to the Senior Director, Electronic Patient Records, you will support coordination and project activities related to the selection, design and implementation of the new Electronic Patient Record spanning all of Unity Health Toronto’s sites. The role will also support other key members of the project leadership team. At Unity Health we believe the EPR project is a pillar of enabling exemplary patient experience and quality of care and therefore see this not as an information technology initiative, but as one founded in clinical transformation and care redesign.

**DUTIES AND RESPONSIBILITIES**:

- Assists and supports PMO personnel in managing, coordinating and facilitating multiple reengineering and process improvement initiatives related to enhancement of the Hospital’s core information systems and processes
- Researches, collects and assists in data evaluation necessary to meet project reporting and evaluation requirements
- Supports PMO personnel in developing, tracking and maintenance of project documentation during all stages of the project lifecycle
- Supports PMO personnel with identifying, scheduling and tracking project deliverables, milestones and required tasks
- Supports PMO personnel in developing project plans, reports, documents and presentations using Microsoft Excel, Word, Visio and PowerPoint
- Performs data gathering and analysis, prepares current state/future state workflows assessments for projects and initiatives within PMO scope
- Assists PMO personnel in procurement processes when requested
- Coordinates project activities and meetings when requested by PMO personnel
- Supports PMO personnel in recording, documenting and monitoring project issues and risks from discovery to resolution
- Documents and distributes meeting minutes and action items when requested
- Manages and coordinates small scale projects
- Assists PMO personnel in planning and implementing change management activities
- Assists PMO personnel in collaboration with various levels of stakeholders internally and externally as required (including clinicians, physicians, non-clinical staff, other organizations and agencies, etc.)
- Assists in the development and maintenance of project management methodologies, policies, procedures and standards
- Supports and acts as network administrator for the corporate project tracking tool (i.e. Eclipse, MS Project) and provides training as required
- Adheres to best practice as outlined by Project Management Institute (PMI) in the Project Management Body of knowledge (PMBOK)

**QUALIFICATIONS**:

- An undergraduate degree in Business Administration, Clinical Informatics, Information Technology, Computer Science, Engineering, or Nursing degree
- 1-2 years of business analysis and/or project management experience preferably in a healthcare or hospital setting assisting in managing projects and programs
- Completion of or current enrollment in the Project Management Professional (PMP) program, Project Management Institute (PMI) considered an asset
- Must have knowledge of Project Management methodologies and the Project Management Body of Knowledge (PMBoK)
- Conversant in various tools for management, project planning, and time tracking, e.g., MS Project, MS Excel, Eclipse, MS Visio, and WBS Pro
- Detail oriented with excellent analytical and problem solving skills, including the ability to deal with situations where information is difficult to obtain, complex, or ambiguous
- Ability to assist in analyzing complex problems, interpretation of operational needs, and developing integrated, creative solutions
- Excellent organizational and teamwork skills
- Strong interpersonal skills and ability to deal with change effectively in a team environment
- Proven oral and written communication and presentation skills
- Ability to multi-task with a high degree of focus and work to tight timelines
- Strong ability to negotiate with and influence others
- High level of initiative and self-direction
- Demonstrated leadership and commitment to continuous professional learning
- Previous experience in the health care industry
- Ability to function within a 7/24 environment and be on-call during off-hours, as required and previously agreed upon



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