Liquor Store Supervisor

1 week ago


Victoria, Canada Swans Brewery & Pub Full time

**Liquor Store Supervisor**

Swans Cold Beer & Wine Store is looking for a Full Time Liquor Store Supervisor. The Liquor Store Supervisor is someone who is passionate about beer, wine, spirits, hospitality, and providing a positive customer experience.

**Key Responsibilities**
- Provide a high level of customer service by establishing contact, greeting customers, answer customer product questions, and ensuring customer satisfaction.
- Initiate opportunities for additional sales.
- Perform cash control duties including maintaining a balanced float while on shift and count cash drawer at the end of shift, cash outs and deposits.
- Perform weekly inventories.
- Assists in ordering, receiving products, storing products, managing invoices, and assist in selection of store offerings while adhering to company purchasing policy and procedures.
- Stock shelves and display areas in a clean and visually appealing order, and ensure all product codes are in the point of sales system.
- Cleans and maintains store and equipment. Handle products and operate equipment adequately.
- Ensure employees are knowledgeable and confident with products. Condruct regular knowledge information sessions with Liquor Store team members, including regular pre-shift meetings with team members.
- Ensure a safe and secure work environment for employees.
- Supervise, develop, train, and mentor Liquor Store team members. Champion a positive work culture.
- Lead the Liquor Store in all aspects in absence of Liquor Store Manager.
- Other related duties.

**Knowledge, Skills, and Abilities**:

- Previous cashier and customer service experience in a fast-paced environment, such as retail, hospitality, or food services.
- Valid Serving it Right certification necessary. WHMIS and First Aid training an asset.
- Written and verbal communication skills in English required.
- Proficiency at solving problems efficiently and effectively. Business and financial acumen.
- Availability to work weekends, evenings, and potential holiday shifts.
- Confident in their ability to learn about a wide variety of local and foreign products.
- Delighted in interacting with the community, creating relationships and providing great service and recommendations.
- Committed to working as a team to create a supportive and inviting environment welcoming to all patrons, and serving them in a friendly and professional of manner.
- Able to standing / move for 4-8 hours, lift and or carry products up to 50Lbs frequently, lift above the shoulders.

**We Offer**:

- Competitive compensation.
- Gratuities.
- Flexible schedule.
- Extended health benefits including dental, vision, disability, and life insurance.
- Additional training, education, and skill development.
- Continued professional development program and learning opportunities.
- Opportunities for career advancement and promotion.
- Frequent wine & trade tastings.
- Dynamic workplace & awesome co-workers.
- Staff meal, store discounts, and on property perks.
- A positive, forward thinking, progressive work culture.

We are not just a Liquor Store but also a Brewery, Pub, Live Music Venue & Hotel, and been a staple in Victoria for 30 years

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- Store discount
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Day shift
- Evenings
- Holidays
- Weekend availability

Supplemental pay types:

- Bonus pay
- Overtime pay
- Tips

**Experience**:

- Retail management: 1 year (preferred)
- Retail sales: 3 years (preferred)

Licence/Certification:

- Serving It Right (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Work Location: One location



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