Manager- Strategic Initiatives and Integration

6 months ago

Ottawa, Canada Somerset West CHC Full time

**Job Title**: Manager
- Strategic Initiatives and Integration

**Classification**: Manager Level

**Department**: Governance

**Reporting to**: Executive Director

**Type**: Full-time (35 hours per week), Indeterminate

**Pay Scale**: $44.11 - 51.90 /hr ($80, 280 to $94, 458 annual salary)

**Location**: Hybrid
- _____________________________________

About SWCHC

We are Somerset West Community Health Centre (SWCHC), a non-profit, community-governed organization that serves over 18,000 clients annually. Established in 1978, SWCHC provides a wide range of health care services such as primary health care, health promotion, community development, mental health, and harm reduction. We are deeply connected to the communities we serve and committed to removing barriers to accessing services for people who are vulnerable because of their age, income, ability, sexual orientation or gender identity, and language or culture.

SWCHC strives to ensure that our team reflects the communities we serve. We work within an anti-racist, anti-oppressive framework that acknowledges the existence and impacts of systemic racism and seeks to ensure that systems are fair and equitable for everyone.

Job Summary

Reporting to the Executive Director, the Manager of Strategic Initiatives and Integration is responsible for coordinating centre-wide initiatives related to quality and process improvement, service integration, privacy compliance and risk management.

**Qualifications**:
Master's degree in public health, business, or health administration.

Minimum of 3 years of direct planning and project management experience.

Knowledge, Skills, and Abilities

Demonstrated ability to prioritize work effectively and efficiently with mínimal supervision.
Ability to work under pressure and deal with conflicting priorities and deadlines with the highest degree of accuracy.
Ability to work independently and monitor own performance objectively.
Ability to evaluate own needs for personal and professional development to maintain a high level of competence and practice.
Demonstrated complex decision-making ability and creative problem solving / critical thinking.
Demonstrated ability to persuade and positively influence others.
Strong written and oral communication skills.
Experience in preparing reports and making verbal and written presentations to Leadership and/or Boards of Directors to educate and seek support on recommendations.
Demonstrated commitment to the principles of health equity, inclusion and anti-racism/anti-oppression

Key Responsibilities

Planning and Strategic Directions

Takes a leadership role in overseeing the strategic and operational planning.
Leads, finalizes, and ensures success of operational plan and portfolio work plans.
Leads significant organizational development and change management efforts related to strategic priorities.
Develops, evaluates, maintains and improves a corporate wide accountability framework, including overseeing the process to establish and monitor performance targets (Accountability Agreements).
As part of the planning role, provide support for the development and implementation of new projects, programs, and strategic initiatives.
Responsible for initiating and supporting program development, planning, evaluation across SWCHC with an emphasis on program areas prioritized by the Executive Director.
Conducts research and prepares briefs to interpret public policies and community issues.
Provides on-going support to the Executive Director and Senior Management for specific projects and activities.
As required, prepares Centre-wide and Board policies and procedures.
As required, coordinates centre wide plans or strategic initiatives to address identified priorities.

Project Management and Coordination

Provides Project Management support to strategic initiatives related to quality improvement, risk, and service integration
Coordinates and leads the centre's accreditation process.

Quality Improvement

Works with the Leadership Team and other stakeholders to identify opportunities for quality improvement in organizational performance and outcomes.
Oversees the development, monitoring and reporting of the Centre's Quality Improvement Plan
Staff lead for the Board Quality Oversight Committee
In collaboration with stakeholders, participates in the development, implementation, monitoring, reporting of quality improvement activities related to accreditation and regulatory requirements.
Assists in writing annual quality reports integrating relevant data in appropriate display techniques.
Provides leadership for the collection and analysis of Client Experience data across SWCHC.

Program Evaluation and Research

Initiates and develops evaluation and quality management approaches across all departments by ensuring that programs and activities are consistent with the SWCHC strategic and operational goals.
Oversees the development and implementation of evaluation frameworks for programs and initiatives.
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