Front Desk Agent/night Auditor

3 weeks ago


Mississauga, Canada Quality Inn & Suites- 5585 Ambler Dr Mississauga Full time

Front Desk Agent (Evening Shift)

Ensures guest satisfaction and revenue optimization through check-in, check out, and attentive coordination of hotel services for the guest.

**Primary Responsibilities**:
Includes, but is not necessarily limited to the following:

- Responsible for completing the audit process for the hotel in an accurate and timely manner
- Registers guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-in, becomes informed of events/ functions in the hotel during the shift.
- Checks guests out of the hotel; processes customer payments according to established policies and procedures.
- Responds to guest requests promptly; promotes hotel services, facilities, and outlets; provides guests with information such as local attractions and directions to increase satisfaction.
- Resolves minor guest complaints to the satisfaction of the customer; informs the Manager on Duty about major problems, complaints, and disturbances in an effective and timely manner
- Books guest reservations or coordinates with reservation center.
- Handles departmental accounting of monies, receipts, guest accounts, and other forms of credit; posts all charges; completes cashier’s report, prepares deposit, and counts cashier bank.
- Presents a professional image at all times through appearance and dress
- Provides courteous, efficient telephone service to guests and the public; accurately records messages and promptly notifies guests or hotel employees.
- Provides wake-up calls to guest rooms.
- Maintains an accurate listing with the current status of all registered guests.
- Records incoming packages, mail, or faxes and promptly notifies guests or internal department personnel
- Acts as central communications point during emergency situations by having a thorough knowledge of safety and security procedures

**Education**:

- Secondary School (required)

**Location**:

- Mississauga, Ontario (required)

**Language**:

- English (required)

**Salary**: $17.00-$18.00 per hour

**Benefits**:

- Flexible schedule
- On-site gym
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

**Experience**:

- Hotel: 1 year (required)
- Night Audit: 1 year (required)

Work Location: In person



  • Mississauga, Canada FOUR POINTS BY SHERATON MISSISSAUGA MEADOWVALE Full time

    **Position**: **Part Time**--**Night Auditor** Four Points by Sheraton Mississauga Meadowvale **Responsibilities**: ¨ Review Night Audit and Front Desk Logbooks ¨ Exemplifies the Service Culture at the Hotel ¨ Run tapes for all postings and balance each department. ¨ Review and balance all credit cards with the Trans-select machines and PMS. ¨...

  • Night Auditor

    3 days ago


    Mississauga, Canada Best Western Plus Toronto Airport Hotel Full time

    Audits, balances, and reports on the various areas of the hotel to provide accurate and timely financial information on the hotel’s operational performance for the day. Oversees front office/front desk operations during the overnight shift. - Checks front office accounting records for accuracy and compiles information for the hotel’s financial records. -...


  • Mississauga, Canada Delta Mississauga Full time

    Description: Must have Marriott Hotel Experience. This is a role for an individual who can stay up all night and work with confidence. A detail oriented person making good decisions in the moment as situations unfold. You will be responsible to provide great customer service to our hotel guests. This means you will be involved in the welcome and greeting of...

  • Front Desk Agent

    3 days ago


    Mississauga, Canada Hilton Full time

    A Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As a Front Desk Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...


  • Mississauga, Canada Bloom Mississauga , A Tapestry Collection By Hilton Full time

    Bloom Mississauga A Tapestry Collection by Hilton is currently hiring a **Front Desk Agent /** **Night Audit** to join our dynamic team. Reporting to the Front Office Manager or designate: - Provides excellent customer service to all guests; helping to increase guest scores with every interaction - Welcomes and greets all guests, and executes check-in and...


  • Mississauga, Canada Courtyard by Marriott Full time

    As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by - Assisting guests efficiently, courteously and professionally at all times - Maintain a high level of service and hospitality - Promptly and effectively deal with guest concerns or issues and see all are met to...

  • Front Desk Clerk

    2 weeks ago


    Mississauga, Canada Courtyard Toronto MississaugaMeadowvale Full time

    **Description**: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by - Assisting guests efficiently, courteously and professionally at all times - Maintain a high level of service and hospitality - Promptly and effectively deal with guest concerns or issues and see all are...


  • Mississauga, Canada TRU by Hilton Toronto Airport West. Full time

    : The main responsibility of a hotel Guest Service Associate/Night Auditor is to check guests in and out. They verify guests’ registration information and take any further information required, such as identification and period of stay and take cash or process credit cards. Once they have gone through all these procedures, they hand the room key to the...

  • Night Auditor

    4 days ago


    Mississauga, Canada Hampton Full time

    Night Auditor position available. NO VISA OR IMMIGRATION SPONSORSHIPS. MUST BE LOCAL! PLEASE DO NOT APPLY IF YOU ARE NOT LOCAL. **Job Types**: Full-time, Part-time Part-time hours: 30-40 per week **Salary**: $16.00-$21.00 per hour Flexible Language Requirement: - French not required Schedule: - 8 hour shift - Monday to Friday - Night shift - Weekend...


  • Mississauga, Canada DoubleTree by Hilton Hotel Hotel Toronto Airport West Full time

    **Job description** **Overview** Manages all aspects of front desk operations for assigned shift. Work along with Front Desk Agents greeting all guests, assisting with check in/out process and handle all guest assistance concerns that come up during shift. - Monitor performance and works with Front Office Manager on recommending corrective and/or...


  • Mississauga, Canada Dentistry at Mills Full time

    Responsibilities: - Greet and welcome patients and visitors at the front desk - Answer phone calls, schedule appointments, and manage the office calendar - Provide administrative support such as filing, faxing, and scanning documents - Maintain patient records and update information in the computerized system - Handle insurance verification and billing...


  • Mississauga, Canada Best Western PLUS Toronto Airport Full time

    Hotel experience is a must. All applicants must be available to work weekdays, weekend and Statuary holiday which is required for this position One year of Front desk experience is the minimum for all applicants. Opera PMS system is a must have to be considered. Attention to detail when handling transactions, guest information and following PCI...

  • Front Desk Agent

    3 days ago


    Mississauga, Canada HR Immigration Inc. Full time

    **Job Type**: Part-time Part-time hours: 20 per week **Salary**: $16.00-$17.00 per hour **Benefits**: - Dental care - Paid time off Flexible Language Requirement: - French not required Schedule: - Monday to Friday Supplemental pay types: - Bonus pay - Commission pay - Overtime pay - Signing bonus - Tips Ability to commute/relocate: - Mississauga,...

  • Front Desk Agent

    4 weeks ago


    Mississauga, Canada Royal Lepage Real Estate Services Inc. Full time

    We are a fast paced real estate brokerage that requires someone who is a quick learner and has knowledge of real estate and financial matters. Proficient in using word, excel and mange paperwork in an efficient mannar. Must be fluent in english and come with a friendly behaviour. **Job Types**: Full-time, Permanent **Salary**: $35,000.00-$50,000.00 per...

  • Front Desk Supervisor

    4 weeks ago


    Mississauga, Canada Delta Mississauga Full time

    In this important role, you will be the “go to person” for the Front Desk Team and Managers. You will lead the day-to-day activities for yourself and the team at the Front Desk delivering exceptional service goals for an outstanding hotel in the heart of Mississauga. Your responsibility is to ensure the smooth functioning of the Front Desk. Making sure...


  • Mississauga, Canada Auctus Lending Corp. Full time

    Job Title: Front Desk Administrator - Mortgage Lending Office About Us: Auctus Lending is a reputable mortgage lending firm dedicated to providing excellent financial solutions to our clients. With a commitment to professionalism and customer satisfaction, we are seeking a Front Desk Administrator to join our dynamic team and contribute to the success of...

  • Front Desk Officer

    3 days ago


    Mississauga, Canada Rejoice Physiocare Full time

    **About Us**: Rejoice is a leading healthcare facility that specializes in physiotherapy, chiropractic care, and massage therapy. With a commitment to delivering exceptional patient care, we've become a trusted destination for those seeking comprehensive and holistic wellness solutions. We are currently seeking an experienced Front Desk Officer to join our...


  • Mississauga, Canada Bronte College Full time

    Bronte College is a private International Baccalaureate (IB) World School that offers day and boarding programs for Grades 9 to 12. Our mandate is to have every employee share and be involved in the mission and growth of the company Bronte College is an equal opportunity employer and adheres to equitable hiring, employment, and promotion practices. Please...


  • Mississauga, Canada Better Homes and Gardens Real Estate Signature Service Full time

    Centrally located professional Real Estate Office in Mississauga looking for a PART TIME Real Estate Front Desk Receptionist with exceptional customer service, excellent telephone manner. Real Estate experience preferred. Need someone who is excited about real estate and is looking for a great work environmentJoin our team! **Duties and...


  • Mississauga, Canada International Beauty Institute Mississauga Full time

    **International Beauty Institute Mississauga is looking for a part-time Saturday, Front Desk Receptionist for our busy College.** The Front Desk responsibilities will include, but not limited to: - Manage reception area and greet students - Answer phones, screen and direct calls - Take payments for tuition - Direct students to appropriate classes - Perform...