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Quality Assurance Lead

6 months ago

Toronto, Canada Peoples Group Full time

**About us**:
Peoples Group is a boutique Financial Institution with offices located in Vancouver, Calgary, Toronto, and Montreal that has been in the Canadian marketplace for over 30 years. Our mission is to exceed our customers' expectations by providing exceptional customer service backed by extensive product knowledge and experience.

Our culture here at Peoples Group is formed by our values; Strength-Based, Relationship Focused, and Passionate Execution. We believe people don't choose a company to work for, they choose a company to join. We also believe that people come first and each day we strive to be willing, trustworthy, and creative.

**About the work environment**:
Peoples Group offers a flexible and hybrid work environment. In this role you will work a combination of in-office and remotely from home. Typically, you'll be working regular business hours, Monday to Friday between 8:00am and 4:30pm with flexibility around start & end times.

**About being a People Leader at Peoples**:
**About you**:
You are a seasoned Quality Assurance professional and you are ready to hit the ground running, bringing your experience and expertise from the finance sector and in particular, payments sectors. You are ready to lead a team, and gain satisfaction driving a team forward to accomplish business objective. You have strong relationship building skills and are able to articulate progress and findings to all levels of an organization. You have a progressive attitude for change, an open mind, and are not afraid to speak up when asked. Your superpower is a strong attention to detail, while being able to step back and see the bigger picture.

**About you / qualifications**:

- You bring 6-8 years of experience in quality assurance
- You have extensive background in API testing
- You're an expert using Postman Tool and Rest Assured Java based framework for day-to-day deliverables
- You're excellent in driving the QA Team
- You bring Experience working in challenging environments, identify the gaps in API documentation and drive the Testing process
- Experienced in Agile scrum
- An advocate for the customer in reviewing requirements, designs and discussing development with peers and QA leadership.
- An expert with developing test methodologies, diving into domain & engineering stack to identify potential bottlenecks, performance degradations, and race conditions.
- You have excellent verbal & written communication skills.
- You bring excellent interpersonal skills and collaboration experience with the rest of the test & engineering team members to drive quality & automation.

**About the day-to-day**:

- Manages, motivates and develops direct reports through ongoing performance development
- Lead and drive end to end test life cycle for a given product or set of features
- Direct, mentor, and support team of QA Analysts in execution of test strategies on the assigned products
- Along with Agile teams, develop and manage test strategies that will include approaches for test data, regression testing and automation methodologies to ensure higher quality delivery and test coverage
- Promote QA standards and best practices across Agile teams
- Ability to work in a fast-paced environment that supports production and maintenance level changes
- Ability to do high level impact analysis and test approaches, identifying opportunities for process or technology improvements
- Work with Scrum teams to set standards and complete root cause analyses and corrective action plans to ensure higher quality test coverage throughout the life cycles
- Advise on status, risks, and resolutions as they relate to testing and quality assurance
- Drive and contribute to the Manual and Automation test strategy, stability, performance, scalability, and related Quality/team metrics
- Provide hands-on test support when necessary to verify front-end and back-end changes, user workflows, database, API, security, performance, mobile device, browsers
- Collaborate with Customer Success to provide analysis on feature requests and bug reports
- Act as a self-starter, taking initiative in identifying, prioritizing, and addressing problems and opportunities for improvement
- Display strong critical thinking and problem-solving skills, troubleshoot issues, perform debugging and root-cause analysis, and propose innovative solutions.
- Strong communication and collaboration skills, with the ability to work well in cross-functional teams

NOTE: Please accept our utmost appreciation for your interest; however only those applicants under consideration will be contacted. Peoples Group is an Equal Employment Opportunity employer.