Quality Assurance Manager

6 months ago

Parksville, Canada Inclusion Parksville Society Full time

**Inclusion Parksville Society (IPS)**
Position Title: Quality Assurance Manager

Reporting to the Chief Executive Officer or designate

**Location**:Parksville, BC

**Hours**: 24 - 30 hours per week with the ability to work evenings or weekends, as occasionally required.

**About Inclusion Parksville Society**

Inclusion Parksville Society (IPS) is an accredited not-for-profit, registered charity. IPS provides services to individuals with developmental disabilities (DiverseAbilities) in the Oceanside community (Nanoose to Bowser).

**Job Summary **:The Quality Assurance Manager is responsible for the development, monitoring of and safeguard of Inclusion Parksville Society quality standards.

The position oversees production processes, analyzing data, and developing strategies or policies for improved/higher quality. They will collect the necessary data for the completion of the annual Performance Analysis and Outcomes Measurement Report; Quality Improvement Plans; the requirements for the Commission on the Accreditation of Rehabilitation Facilities (CARF); and OHS standards/practices. The position will also oversee and develop organizational training.

**Responsibilities**:
**1. Data Quality and Analysis**:

- Ensures all surveys are completed, processed, and summarized. This includes staff, persons served and families, stakeholders, members, the Board, and any other ad-hoc surveys.
- Ensures all persons served have a Person-Centered Goal Plan (PCP), and that goal setting, measuring and progress are being recorded.
- Ensures data is used towards program planning.
- Gathers necessary data (e.g. persons served demographics, program objectives, survey data, Person Centered Planning data, Health and Safety data, evaluation of plans and reports) to support the development of the Performance Analysis and Outcomes Measurement Report to conform to CARF standards.

**2. Reporting**:
The Quality Assurance Manager will draft the following annual reports:

- Performance Analysis and Outcomes Measurement Report - As outlined above.
- Health and Safety Report - In conjunction with the Programs Manager and the OH&S Committee, ensures conformance with CARF Health and Safety Summarizes and evaluates drills, inspections, competency training, and OH&S Committee meetings.
- Others as identified.

**3. Occupational Health and Safety**:

- Maintains the Health and Safety systems of the agency, according to all regulatory and standards bodies.
- Reviews existing Health and Safety procedures, making updates as necessary.
- Acts as one of the employer representatives on the Joint Occupational Health and Safety Committee.
- Maintains Health and Safety and Emergency Procedures Manuals.
- Provides support to and or participates in staff incident investigations, monitoring corrective action in conjunction with the OH&S Committee.
- Participates in internal site inspections and coordinates external site inspections, following up on recommendations.

**4. Training**:

- Co-organizes orientation and training for new staff.
- Co-organizes training for all staff.
- Prepares and implements Training Plans.
- Coordinates Health and Safety training for all staff and OH&S Committee members.
- Produces Training Reports and Action Plans.

**5. Commission on Accreditation of Rehabilitation Facilities (CARF)**:
In partnership with the management team, provides supports to ensure that the Society is ready for the CARF survey, and that all necessary reports and documentation are in place to maintain a 3-year accreditation. Supports include:

- Reviews new CARF standards each year.
- Ensures compliance with standards in all areas.
- Supports drafting the Society's "Intent to Survey" per the accreditation cycle and/or every three (3) years, coordinating the survey with the management team.
- Supports development, monitoring, and year-end progress for the following reports:

- _Accessibility Plan _- Reviews inspections for accessibility issues, identifying other accessibility issues according to categories in the report, as per CARF standards.
- _Cultural and Diversity Plan _- Maintains info on demographics for our population and the city's population. Reviews staffing diversity, accommodations for persons served, policies and procedures, and written materials on Society programs.
- _Risk Management Plan _- Maintains the existing Risk Management Plan, monitors for progress, and adds any new items.
- _Technology Plan _- Develops plan from recommendations of the Technology Report.
- _Human Resources Plan _- Develops plan from recommendations of the HR Report.
- _Health and Safety Plan _- Develops plan from recommendations of the Health and Safety Report.

**6. General**:

- Participates in various agency and community projects and committees as assigned or required.
- Shares on-call duties.
- Participating in and supporting events hosted by Inclusion Parksville Society and/or events that Inclusion Parksville Society participates in.
- Performs all other r

  • Assistant Bakery Manager

    7 months ago

    Parksville, Canada Quality Foods Full time

    The **Quality Foods Bakery Assistant Manager **we are seeking has retail food experience, merchandising experience, works well under pressure, and possesses excellent people skills. **Do you have the following?** - Bake-off bakery experience - Background in bakery merchandising - Ability to help grow the bakery area - Interest in managing a department -...

  • Assistant Deli Manager

    6 months ago

    Parksville, Canada Quality Foods Full time

    Are you looking for work environment that can offer security, competitive wages and the best benefits around? Are you dependable with a positive attitude? Are you at your best while providing excellent customer serviceeven when it’s busy? *Here is a opportunity to join the management team In the Deli department. We are looking for an Assistant Deli...

  • Assistant Bakery Manager

    7 months ago

    Parksville, Canada Quality Foods CA Full time

    B.C. owned and operated, Quality Foods has been serving Vancouver Island communities since 1982. With 14 locations from Colwood up to Campbell River and over to Powell River, we are an active participant in the communities that we serve, and we understand that our stores play an important role in these small towns. Are you looking for work environment that...

  • Quality Control Technician

    6 months ago

    Parksville, Canada Arbutus RV & Marine Sales Ltd. Full time

    **THIS POSITION IS FOR OUR PARKSVILLE LOCATION** **Who We Are** At Arbutus RV, we're more than just a dealership; we're a community of adventure enthusiasts dedicated to ensuring everyone has the opportunity to experience the magic of the RV Lifestyle! From cozy campers to luxurious mobile mansions, we provide the ultimate escape vehicles for wanderers...

  • Quality Control Technician

    6 months ago

    Parksville, Canada Arbutus RV & Marine Sales Ltd. Full time

    **THIS POSITION IS FOR OUR PARKSVILLE LOCATION** **Who we are** At Arbutus RV, we're more than just a dealership; we're a community of adventure enthusiasts dedicated to ensuring everyone has the opportunity to experience the magic of the RV Lifestyle! From cozy campers to luxurious mobile mansions, we provide the ultimate escape vehicles for wanderers...

  • Area Manager

    6 months ago

    Parksville, Canada SPR Traffic Services LP Full time

    **SPR Traffic Services LP (“SPR”) has an exciting opportunity for an Area Manager to join our growing team. SPR strives to maintain the highest standard in safety; ensuring our employees, customers, and the public return home safely each day. SPR joined the Mainroad Group of companies in 2008, which allowed SPR to develop into the traffic management...

  • Operations Manager

    3 days ago

    Parksville, Canada Mid Island Cabinets Full time

    **About Us**: Mid-island Cabinets is a leading cabinet manufacturing company dedicated to producing high-quality, custom cabinetry. We take pride in our craftsmanship, innovation, and commitment to customer satisfaction. Join our dynamic team and be a part of a growing industry leader. **Job Overview**: **Key Responsibilities**: - Oversee all aspects of...

  • Maintenance Manager

    4 months ago

    Parksville, Canada Berwick Retirement Communities Full time

    **Join Our Team** Do you have experience in **Maintenance**? Are you looking for the next step in your career? Are you passionate about making a difference in the lives of people and having fun? If this sounds like you, then **Berwick Retirement Communities** has an exciting opportunity for you. Since 1989 Berwick Retirement Communities has been committed...

  • Business Process Analyst

    3 weeks ago

    Parksville, Canada EXPRESS CUSTOM Full time

    Education: Bachelor's degree - Experience: 5 years or more - **Work setting**: - Manufacture - ** Tasks**: - Confer with clients to identify requirements - Document technical requirements to ensure that products, processes and solutions meet business requirements - Prepare cost-benefit and return-on-investment analyses to support system implementation -...

  • Executive Housekeeper

    6 months ago

    Parksville, Canada Berwick Retirement Communities Full time

    **Join Our Team** Since 1989 Berwick Retirement Communities has been offering quality retirement living in several residences across BC. We are proud to be island Owned & Managed. **Berwick Parksville **retirement community and Marquise Hospitality is looking for an **Executive Housekeeper** who is reliable, authentic, and excited to make a difference in...

  • Business Systems Specialist

    4 months ago

    Parksville, Canada Express Custom Manufacturing (2024) Ltd Full time

    Education: - Expérience: **Education**: - Bachelor's degree **Work setting**: - Manufacture **Tasks**: - Confer with clients to identify requirements - Document technical requirements to ensure that products, processes and solutions meet business requirements - Prepare cost-benefit and return-on-investment analyses to support system implementation -...

  • Social Marketing Manager

    6 months ago

    Parksville, Canada Rapo Digital Full time

    We are searching for a talented social media manager to represent our company by building a social media presence for our brands. The social media manager will be required to run advertising campaigns and drive engagement by creating high-quality original content. You should also engage influencers, manage our community by responding to comments, and oversee...

  • Restaurant Operations Manager

    1 week ago

    Parksville, British Columbia, Canada McDonald's Restaurants Full time

    Job Title:Restaurant Operations ManagerAbout the Job:We are seeking an experienced Restaurant Operations Manager to join our team at McDonald's Restaurants. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, delivering exceptional customer service, and driving sales...

  • Camp Director

    7 days ago

    Parksville, Canada COMPASS GROUP CANADA Full time

    That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re...

  • Foh Manager

    4 months ago

    Parksville, Canada French Creek Pub Full time

    **Overview** **Duties**: - Manage daily front-of-house operations, including staff supervision, customer interactions, and overall dining room ambiance - Train, schedule, and motivate front-of-house team members to deliver high-quality service - Ensure compliance with food safety regulations and maintain a clean dining area - Handle customer inquiries,...

  • Camp Director

    6 days ago

    Parksville, Canada Compass Group Full time

    That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re...

  • Manager, Recreation Services

    3 months ago

    Parksville, Canada Regional District of Nanaimo Full time

    **Manager, Recreation Services**: **Regional District of Nanaimo** **rdn.bc.ca** **Posting Date** Sept, 2024 **Location** Parksville, BC **Salary Range (CAD)** $137,708 to $153,021 **Applications** **Organizational Profile** The Regional District of Nanaimo (RDN) is located on the beautiful central east coast of Vancouver Island, incorporating the...

  • Operational Efficiency Specialist

    2 weeks ago

    Parksville, British Columbia, Canada EXPRESS CUSTOM Full time

    At Express Custom, we are seeking a highly skilled Operational Efficiency Specialist to join our team.The ideal candidate will have 5 years or more of experience in business process management, with a strong background in project implementation and external audit. Proficiency in robotic process automation is also essential.We offer a competitive salary range...

  • Procurement Manager

    4 months ago

    Parksville, Canada Raj Healthcare and Pharmacy Ltd. Full time

    Education: - Expérience: **Education**: - Bachelor's degree **Tasks**: - Plan and control budget and expenditures - Plan, develop and implement purchasing policies and procedures - Oversee the evaluation of the cost and quality of goods or services - Manage contracts - Review and process claims against suppliers **Area of work experience**: - Product...

  • Procurement Manager

    2 months ago

    Parksville, Canada Raj Healthcare and Pharmacy Ltd. Full time

    Education: Bachelor's degree - Experience: 1 year to less than 2 years **Tasks**: - Plan and control budget and expenditures - Plan, develop and implement purchasing policies and procedures - Oversee the evaluation of the cost and quality of goods or services - Manage contracts - Review and process claims against suppliers **Area of work experience**: -...