Teller/customer Service Representative

1 month ago


Montréal, Canada Yap Bureau D'Echange Yap Currency Exchange Full time

The Teller/Customer Service Representative position's primary responsibilities include:

- Providing excellent customer service by handling customer’s transaction in a friendly and helpful manner as well as effectively explaining our products, services, and fees;
- Conducting store transactions carefully;
- Participating in bi-weekly teller meetings and staying in close contact and sharing information with the team to effectively service clients and ensure excellent customer service;
- Filling out customer KYC, AML and other compliance information required for transactions.

Character, skills, and personality traits required:
We are seeking a fast learner who enjoys interacting with customers and has an interest in technology and the use of new mediums of exchanges such as Bitcoin.

Additional pay:

- Bonus pay
- Overtime pay

**Benefits**:

- Company events
- Flexible schedule
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekends as needed

Application question(s):

- Do you currently live in Montreal or suburbs (Laval/South Shore)?

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Customer Service: 3 years (required)

**Language**:

- French Fluently (required)
- English Fluently (required)

Work Location: In person



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