Testing Administrator

4 weeks ago

Surrey, Canada Kwantlen Polytechnic University Full time

**Competition ID**:

- 3809

**Internal Closing Date**:

- December 5, 2024

**External Closing Date**:

- December 2, 2024

**# of Openings**:

- 1
- **Salary Information**:

- 8 - BCGEU Pay Grid - $29.53 to $32.94 per hour

**Employment Type**:

- Temporary Part Time

**Workplace Type**:

- On-Site

**Travel Frequency**:

- Occasional travel between campuses is required.

**Employee Group**:

- Support Staff (BC General Employees Union)

**Days of Work (BCGEU)**:

- Monday, Tuesday, Wednesday, Thursday

**Hours of Work (BCGEU)**:

- 6:00-10:00pm

**Hours per Week (BCGEU)**:

- 16

**Kwantlen Polytechnic University**

KPU offers all learners opportunities to achieve success in a diverse range of programs that blend theory and practice, critical understanding, and social and ethical awareness necessary for good citizenship and rewarding careers. KPU strives to implement initiatives that will attract, support, engage, and retain KPU’s people and create an environment where all employees see themselves as contributing to student learning.

**JOB OVERVIEW: TESTING ADMINISTRATOR**

The Testing Administrator (TA) is responsible for the administration, security and integrity of all internal KPU and external corporate testing, exams and assessments, ensuring compliance with national standards, legal and university policies. The TA works closely with stakeholders across the institution to create a barrier free exam experience for students with specific needs. The TA also works collaboratively with external support agencies on technical support for assistive technology needs. As the front line contact, the TA acknowledges and understands the risk factors related to exam integrity and the human rights duty to accommodate as it relates to the support of students, clients, the reputation of KPU and the department.

**EDUCATION AND EXPERIENCE**
- Completion of a diploma or degree from an accredited post-secondary institution.
- Minimum three years’ administrative experience in a post-secondary environment demonstrating progressive increases in responsibility.
- Experience with administering and invigilating exams in a post-secondary institution or high-stakes environment.
- Or an equivalent combination of education and experience.

**QUALIFICATIONS**
- Advanced knowledge of post-secondary institution exam administration and invigilation.
- Working knowledge of ERP systems maintaining student records and financial data.
- Knowledge of PC hardware and basic system configurations to be able to set up computer equipment and provide tier two support.
- Working knowledge of University admission deadlines and activities associated with Admission’s testing schedules.
- Comfortable learning multiple testing software setup and configurations, maintaining current knowledge and annual recertification to provide second tier support.
- Familiarity with exam registration or scheduling software and OneNote is an asset.
- Skilled with organization and prioritizing; able to meet continually changing priorities while working on multiple tasks, with multiple stakeholders and software simultaneously.
- Understands and is able to use marking keys and related computerized tools to score tests.
- Comfortable with high levels of growth and change, working with team to design and implement new procedures and policies as departmental needs evolve and grow.
- Excellent interpersonal skills with ability to work dynamically within a team of diverse individuals.
- Able to liaise and communicate effectively and diplomatically with a wide variety of internal and external stakeholders.
- Proven ability to successfully recognize and analyze problems, mitigate and implement solutions. Excellent follow up skills.
- Excellent customer service; able to address and resolve sensitive situations with diplomacy, tact and discretion while respecting departmental policies and procedures for their unique exam.
- Able to exercise a high level of initiative and responsibility, working independently, exercising good judgment to successfully meet deadlines.
- Intercampus travel is required; possession of a valid driver’s license and access to a vehicle is preferred.
- Willing and able to secure an annual criminal records check.

**Hours are**: 6:00pm to 10:00pm, primarily for Surrey main campus but could occasionally travel to other campuses or fill other shifts throughout week, not exceeding 16 hours per week. Job duties include all Testing Administrator duties.
- **Salary Information**

Annual salary increases are based on hours worked and anniversary dates

**Why Join KPU?**
- Recognized as one of B.C.'s Top Employers
- KPU is committed to actively fostering an equitable and inclusive working environment
- Hybrid environment, flexible work around core hours
- Defined Benefit Pension Plan - Municipal Pension Plan
- Extended Medical, Dental, Short Term Disability, Long Term Disability, Life Insurance, Optional Life Insurance, Accidental Death and Dismemberment

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