Technical Support Analyst

3 weeks ago

Gatineau, Canada Innovatia, Inc Full time

Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 2 years to less than 3 years
**Work setting**:

- Help desk
- Government department and/or agency
**Tasks**:

- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
**Certificates, licences, memberships, and courses**:

- Cisco certified network associate
- Microsoft certified solutions associate (MCSA)
- VMware certified professional
**Computer and technology knowledge**:

- Information Technology Infrastructure Library (ITIL)
- Linux
- Networking software
- Networking hardware
- Networking security
- MS Windows
**Security and safety**:

- Enhanced reliability security clearance
- Confidential security clearance
- Criminal record check
**Transportation/travel information**:

- Own transportation
**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Attention to detail
- Sitting
**Personal suitability**:

- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
**Health benefits**:

- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
**Financial benefits**:

- As per collective agreement
**Long term benefits**:

- Deferred Profit Sharing Plan (DPSP)
- Group insurance benefits
- Life insurance
- Long-term care insurance
- Other benefits
- Registered Retirement Savings Plan (RRSP)
**Other benefits**:

- Wellness program

  • Systems Analyst

    1 week ago

    Gatineau, QC, Canada Brookfield Renewable Full time

    About Us Brookfield Renewable is one of the core businesses under Brookfield Corporation (“Brookfield”), one of the world’s leading alternative asset managers. Brookfield Renewable is one of the world’s largest owners, operators, and developers of renewable power, with $102 billion of power assets under management. Our portfolio of hydropower, wind,...

  • Deskside Support Analyst

    2 weeks ago

    Gatineau, Canada Compugen Inc Full time

    **Job Title** - Deskside Support Analyst **Vacancy No** - VN7042 **Company Name** - Compugen Inc **Work Location** - Gatineau, QC **Base Pay Range** - To be discussed during the recruitment process **Job Details** **Position**: Bilingual Deskside Support Analyst**Location**: Gatineau, Quebec **About Compugen** Compugen is one of Canada's largest...

  • Deskside Support Analyst

    1 month ago

    Gatineau, Canada Compugen Inc Full time

    **Job Title** - Deskside Support Analyst **Vacancy No** - VN6203 **Work Location** - Gatineau, QC **Job Details** **Position**: Deskside Support **Location**: Gatineau, Quebec **About Compugen** Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate...

  • Deskside Support Analyst

    1 month ago

    Gatineau, Canada Compugen Inc Full time

    **Job Title** - Deskside Support Analyst **Vacancy No** - VN6517 **Work Location** - Gatineau, QC **Base Pay Range** - To be discussed during the recruitment process **Job Details** **Position**: Deskside Support Analyst - 6 Months Contract**Location**: Gatineau **About Compugen** Compugen is one of Canada's largest privately-owned Information...

  • System Analyst

    1 week ago

    Gatineau, Canada Brookfield Renewable Full time

    About Us Brookfield Renewable is one of the core businesses under Brookfield Corporation (“Brookfield”), one of the world’s leading alternative asset managers. Brookfield Renewable is one of the world’s largest owners, operators, and developers of renewable power, with $102 billion of power assets under management. Our portfolio of hydropower,...

  • System Analyst

    1 week ago

    Gatineau, Canada Brookfield Renewable Full time

    About UsBrookfield Renewable is one of the core businesses under Brookfield Corporation (“Brookfield”), one of the world’s leading alternative asset managers. Brookfield Renewable is one of the world’s largest owners, operators, and developers of renewable power, with $102 billion of power assets under management. Our portfolio of hydropower, wind,...

  • System Analyst

    1 week ago

    Gatineau, Canada Brookfield Renewable Full time

    About Us Brookfield Renewable is one of the core businesses under Brookfield Corporation (“Brookfield”), one of the world’s leading alternative asset managers. Brookfield Renewable is one of the world’s largest owners, operators, and developers of renewable power, with $102 billion of power assets under management. Our portfolio of hydropower, wind,...

  • System Analyst

    7 days ago

    Gatineau, Canada Brookfield Renewable Full time

    About UsBrookfield Renewable is one of the core businesses under Brookfield Corporation (“Brookfield”), one of the world’s leading alternative asset managers. Brookfield Renewable is one of the world’s largest owners, operators, and developers of renewable power, with $102 billion of power assets under management. Our portfolio of hydropower, wind,...

  • System Analyst

    7 days ago

    gatineau, Canada Brookfield Renewable Full time

    About UsBrookfield Renewable is one of the core businesses under Brookfield Corporation (“Brookfield”), one of the world’s leading alternative asset managers. Brookfield Renewable is one of the world’s largest owners, operators, and developers of renewable power, with $102 billion of power assets under management. Our portfolio of hydropower, wind,...

  • System Analyst

    7 days ago

    gatineau, Canada Brookfield Renewable Full time

    About UsBrookfield Renewable is one of the core businesses under Brookfield Corporation (“Brookfield”), one of the world’s leading alternative asset managers. Brookfield Renewable is one of the world’s largest owners, operators, and developers of renewable power, with $102 billion of power assets under management. Our portfolio of hydropower, wind,...

  • Virtual Support Manager

    1 month ago

    Gatineau, Canada Airline Technical Support B.V. Full time

    **The Role** - Co-ordination and management of Service Calls - Collecting & Recording incoming and outgoing mail - Updating site installation sheets - Taking of weekly meeting minutes and distribution - Data Entry as requested **To be successful in this role, you will require**: - A can do attitude - High attention to detail - Motivation, hard work &...

  • Systems Analyst

    4 weeks ago

    Gatineau, Canada Brookfield Renewable Full time

    About the Role Reporting to the Supervisor, Financial Applications, the Systems Analyst will be mainly responsible for providing technical support and maintenance for various Financial Business Applications and integrations to handle incidents, service requests, problems, enhancements on a priority basis. Key Responsibilities Perform analysis,...

  • System Analyst

    1 week ago

    Gatineau, QC, Canada Brookfield Renewable Full time

    About UsBrookfield Renewable is one of the core businesses under Brookfield Corporation (“Brookfield”), one of the world’s leading alternative asset managers. Brookfield Renewable is one of the world’s largest owners, operators, and developers of renewable power, with $102 billion of power assets under management. Our portfolio of hydropower, wind,...

  • System Analyst

    7 days ago

    Gatineau, QC, Canada Brookfield Renewable Full time

    About UsBrookfield Renewable is one of the core businesses under Brookfield Corporation (“Brookfield”), one of the world’s leading alternative asset managers. Brookfield Renewable is one of the world’s largest owners, operators, and developers of renewable power, with $102 billion of power assets under management. Our portfolio of hydropower, wind,...

  • Bilingual Technical Support Specialist

    1 month ago

    Gatineau, Canada Innovatia Full time

    Innovatia Technical Services Inc. (ITSI), a wholly owned subsidiary of Innovatia Inc., is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With...

  • System Analyst

    1 week ago

    Gatineau, QC, Canada Brookfield Renewable Full time

    About Us Brookfield Renewable is one of the core businesses under Brookfield Corporation (“Brookfield”), one of the world’s leading alternative asset managers. Brookfield Renewable is one of the world’s largest owners, operators, and developers of renewable power, with $102 billion of power assets under management. Our portfolio of hydropower,...

  • Tier 3 Systems Analyst

    2 weeks ago

    Gatineau, Canada LeverageTek IT Solutions Full time

    LeverageTek is actively seeking a Tier 3 Systems Analyst (IT Financial Applications) for a permanent position with its Ottawa/Gatineau-based customer. Work Location The successful candidate will be required to work on-site at the customer headquarters in Gatineau, QC. Key Tasks Provide 3rd level support for the Company’s business applications, including...

  • Tier 3 Systems Analyst

    2 weeks ago

    Gatineau, Canada LeverageTek IT Solutions Full time

    LeverageTek is actively seeking a Tier 3 Systems Analyst (IT Financial Applications) for a permanent position with its Ottawa/Gatineau-based customer.Work Location The successful candidate will be required to work on-site at the customer headquarters in Gatineau, QC.Key Tasks Provide 3rd level support for the Company’s business applications, including...

  • Tier 3 Systems Analyst

    2 weeks ago

    Gatineau, Canada LeverageTek IT Solutions Full time

    LeverageTek is actively seeking a Tier 3 Systems Analyst (IT Financial Applications) for a permanent position with its Ottawa/Gatineau-based customer. Work Location The successful candidate will be required to work on-site at the customer headquarters in Gatineau, QC. Key Tasks Provide 3rd level support for the Company’s business applications, including...

  • IT Systems Monitoring Analyst

    2 weeks ago

    Gatineau, QC, Canada Leveragetek Full time

    LeverageTek is actively seeking a Tier 3 Systems Analyst (IT Financial Applications) for a permanent position with its Ottawa/Gatineau-based customer. The successful candidate will be required to work on-site at the customer headquarters in Gatineau, QC. Perform analysis, investigation, and testing for solutions regarding technical matters on various...