Personal Banking Associate
3 months ago
**Personal Banking Associate**:
- 415169BR
**Job Category - Primary**
- Retail Banking - Customer Service
**Work Location**
- 3662 Boul St. Charles
**Employment Type**
- Regular
**City**
- Kirkland
**Time Type**
- Full Time
**Province/State**
- Quebec
**Hours**
- 37.5
**Workplace Model**
- Onsite
**Pay Details**
**Department Overview**
At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.
We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.
Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.
**Job Details**
Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a **Personal Banking Associate **for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?
In this role, a typical day may look like:
- Engage customers in day to day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
- Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
- Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking
- Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
- Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
- Participate in the timely and accurate completion of business processes and procedures
- Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics
- Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives
**Job Requirements**
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
- Knowledge of banking solutions and processes to advise customers
- A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
- A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities
- A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner
**Additional Information**
- This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or who require services in a language other than French.
**Company Overview**
**Our Values**
At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.**Making Your Well-being a Priority**
A caring and supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe, inclusive and supportive work environment to help colleagues feel a sense of belonging, and supported in their personal and professional growth. Through our focus on total well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomesbecause when colleagues feel their best, they're more likely to do their best.**Our Total Rewards Package**
Our Total Rewards package reflects t
-
Personal Banking Associate
2 weeks ago
Kirkland Lake, Canada TD Bank Full timeJob SummaryWe are seeking a highly skilled and customer-focused Personal Banking Associate to join our team at TD Bank. As a key member of our branch team, you will be responsible for delivering exceptional customer experiences and providing expert advice on our range of personal banking products and services.Key ResponsibilitiesProvide personalized service...
-
Personal Banking Associate
2 weeks ago
Kirkland Lake, Canada TD Bank Full timeJob SummaryWe are seeking a highly skilled and customer-focused Personal Banking Associate to join our team at TD Bank. As a key member of our branch team, you will be responsible for delivering exceptional customer experiences and providing expert advice on our range of personal banking products and services.Key ResponsibilitiesProvide personalized service...
-
Personal Banking Associate
2 weeks ago
Kirkland Lake, Canada TD Bank Full timeJob SummaryWe are seeking a highly skilled and customer-focused Personal Banking Associate to join our team at TD Bank. As a key member of our branch team, you will be responsible for delivering exceptional customer experiences and providing expert advice on our range of personal banking products and services.Key ResponsibilitiesProvide personalized service...
-
Personal Banking Associate
6 days ago
Kirkland Lake, Canada TD Bank Full timeJob SummaryWe are seeking a highly skilled and customer-focused Personal Banking Associate to join our team at TD Bank. As a key member of our branch team, you will be responsible for delivering exceptional customer experiences and providing expert advice on our range of personal banking products and services.Key ResponsibilitiesProvide personalized service...
-
Personal Banking Associate
5 days ago
Kirkland Lake, Canada TD Bank Full timeJob SummaryWe are seeking a highly skilled and customer-focused Personal Banking Associate to join our team at TD Bank. As a key member of our branch team, you will be responsible for delivering exceptional customer experiences and providing expert advice on our range of personal banking products and services.Key ResponsibilitiesProvide personalized service...
-
Personal Banking Associate
6 days ago
Kirkland Lake, Canada TD Bank Full timeJob SummaryWe are seeking a highly skilled and customer-focused Personal Banking Associate to join our team at TD Bank. As a key member of our branch team, you will be responsible for delivering exceptional customer experiences and providing expert advice on our range of personal banking products and services.Key ResponsibilitiesProvide personalized service...
-
Personal Banking Associate
6 days ago
Kirkland Lake, Canada TD Bank Full timeJob Summary: We are seeking a customer-focused professional to provide exceptional service and advice to customers in a retail banking environment. Key Responsibilities: Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience Act as the premier lobby...
-
Personal Banking Associate
2 weeks ago
Kirkland Lake, Canada TD Bank Full timeJob Title: Customer Service Representative TD Bank is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role is responsible for providing exceptional customer experiences, promoting TD Bank products and services, and contributing to the achievement of business objectives. Key...
-
Kirkland, Canada Scotiabank Full timeRequisition ID: 205978 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As an Investment & Personal Banking Specialist you are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, your focus is to provide...
-
Kirkland, Quebec, Canada Scotiabank Full timeAbout the RoleThis is a customer-centric role where you will be responsible for providing exceptional service to customers throughout their financial journey. As an Investment & Personal Banking Specialist, you will be an essential member of the Canadian Banking Branch network, working closely with peers, customers, and partners to deliver trusted financial...
-
Kirkland, Quebec, Canada Scotiabank Full timeAbout the RoleThis is a customer-centric role where you will be responsible for providing exceptional service to customers throughout their financial journey. As an Investment & Personal Banking Specialist, you will be an essential member of the Canadian Banking Branch network, working closely with peers, customers, and partners to deliver trusted financial...
-
Kirkland, Canada Scotiabank Full timeRequisition ID: 205978 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role As an Investment & Personal Banking Specialist you are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, your focus is to provide...
-
Banking Advisor
4 months ago
Kirkland, Canada National Bank of Canada Full time**Primary Locations**:Kirkland, Quebec**: **Attendance**:On-site**: **Employee Status**:Regular**: **Schedule**:Part-time**: A career as a Banking Advisor at National Bank is a versatile and varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleagues. You’ll adopt a...
-
Wealth Management Associate
1 day ago
Kirkland, Quebec, Canada National Bank Full timeJob Title: Wealth Management AssociateJoin National Bank as a Wealth Management Associate and take the first step towards a rewarding career in financial services. As a key member of our team, you will play a vital role in providing exceptional client service and supporting our investment advisors in delivering outstanding results.Your...
-
Wealth Management Associate
1 day ago
Kirkland, Quebec, Canada National Bank Full timeJob Title: Wealth Management AssociateJoin National Bank as a Wealth Management Associate and take the first step towards a rewarding career in financial services. As a key member of our team, you will play a vital role in providing exceptional client service and supporting our investment advisors in delivering outstanding results.Your...
-
Personal Banker
3 months ago
Kirkland, Canada BMO Financial Group Full time3190 boul St-Charles Kirkland Quebec,H9H 3C1 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...
-
Personal Banker
1 month ago
Kirkland, Canada BMO Financial Group Full time3190 boul St-Charles Kirkland Quebec,H9H 3C1 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer...
-
Wealth Management Associate
5 days ago
Kirkland, Quebec, Canada National Bank Full timeJob Title: Wealth Management AssociateAt National Bank, we're looking for a skilled and detail-oriented Wealth Management Associate to join our team. As a key member of our Wealth Management department, you will play a vital role in providing exceptional customer service and supporting our investment advisors in their daily activities.Your...
-
Wealth Management Associate
5 days ago
Kirkland, Quebec, Canada National Bank Full timeJob Title: Wealth Management AssociateAt National Bank, we're looking for a skilled and detail-oriented Wealth Management Associate to join our team. As a key member of our Wealth Management department, you will play a vital role in providing exceptional customer service and supporting our investment advisors in their daily activities.Your...
-
Customer Experience Associate
4 months ago
Kirkland, Canada Scotiabank Full timeRequisition ID: 195826 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...
