Personal Banking Associate

5 months ago

Kirkland, Canada TD Bank Full time

**Personal Banking Associate**:

- 415169BR

**Job Category - Primary**
- Retail Banking - Customer Service

**Work Location**
- 3662 Boul St. Charles

**Employment Type**
- Regular

**City**
- Kirkland

**Time Type**
- Full Time

**Province/State**
- Quebec

**Hours**
- 37.5

**Workplace Model**
- Onsite

**Pay Details**

**Department Overview**

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

**Job Details**

Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a **Personal Banking Associate **for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?

In this role, a typical day may look like:

- Engage customers in day to day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
- Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
- Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking
- Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
- Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
- Participate in the timely and accurate completion of business processes and procedures
- Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics
- Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

**Job Requirements**
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
- Knowledge of banking solutions and processes to advise customers
- A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
- A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities
- A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner

**Additional Information**
- This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or who require services in a language other than French.

**Company Overview**

**Our Values**
At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.**Making Your Well-being a Priority**
A caring and supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe, inclusive and supportive work environment to help colleagues feel a sense of belonging, and supported in their personal and professional growth. Through our focus on total well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomesbecause when colleagues feel their best, they're more likely to do their best.**Our Total Rewards Package**
Our Total Rewards package reflects t

  • Personal Banking Associate

    1 month ago

    Kirkland, Quebec, Canada BMO Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Personal Banking Associate to join our team at BMO. As a key member of our branch, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet their best interests.Key...

  • Personal Banking Associate

    4 weeks ago

    Kirkland Lake, Canada The Toronto-Dominion Bank (Canada) Full time

    Overview We are seeking a highly motivated and customer-focused individual to join our team as a Personal Banking Associate. This role is an excellent opportunity for someone who is passionate about delivering exceptional customer experiences and wants to build a rewarding career in the financial services industry. Key Responsibilities As a Personal...

  • Personal Banking Associate

    4 weeks ago

    Kirkland Lake, Canada The Toronto-Dominion Bank (Canada) Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Personal Banking Associate to join our team. As a key member of our branch, you will be responsible for delivering exceptional customer experiences and providing expert advice on our range of banking products and services.Key ResponsibilitiesProvide personalized banking solutions to customers,...

  • Personal Banking Associate

    1 week ago

    Kirkland, Quebec, Canada BMO Full time

    Job OverviewBMO is seeking a motivated and customer-focused Personal Banking Associate to join our team. As a key member of our branch, you will be responsible for delivering exceptional service to our customers and growing their relationships with BMO.About the RoleThis role involves working collaboratively within the branch and with BMO partners to deliver...

  • Personal Banking Associate

    4 weeks ago

    Kirkland, Quebec, Canada BMO Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Personal Banking Associate. As a key member of our branch team, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet their...

  • Personal Banking Associate

    4 weeks ago

    Kirkland Lake, Canada The Toronto-Dominion Bank (Canada) Full time

    Description : CUSTOMER Create a consistent and exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience Leads the customer onboarding experience to assist each customers in becoming digitally enabled, building their day-to-day banking capabilities, and...

  • Investment & Personal Banking Specialist -kirkland

    3 months ago

    Kirkland, Canada Scotiabank Full time

    Requisition ID: 205978 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As an Investment & Personal Banking Specialist you are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, your focus is to provide...

  • Banking Professional

    1 week ago

    Kirkland, Quebec, Canada National Bank Full time

    Join Our Team as a Banking AdvisorWe're looking for an experienced Banking Advisor to join our team at National Bank. As a Banking Advisor, you'll have the opportunity to work with a diverse range of clients, providing personalized financial solutions and exceptional customer service.Your Key Responsibilities:Provide expert advice on banking products and...

  • Personal Banker

    5 months ago

    Kirkland, Canada BMO Financial Group Full time

    3190 boul St-Charles Kirkland Quebec,H9H 3C1 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Personal Banker

    3 months ago

    Kirkland, Canada BMO Financial Group Full time

    3190 boul St-Charles Kirkland Quebec,H9H 3C1 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer...

  • Banking Advisor

    2 weeks ago

    Kirkland, Canada National Bank Full time

    Attendance On-Site Job number 23294 Category Support Status: Permanent Type of Contract Permanent Schedule: Full-Time Full Time / Part Time? Full-Time Posting date 22-Feb-2024 Location: Kirkland, Quebec City Kirkland Province/State Quebec Area of Interest: Advisory services, Personal banking A career as a Banking Advisor at National Bank is a versatile and...

  • Customer Experience Associate

    6 months ago

    Kirkland, Canada Scotiabank Full time

    Requisition ID: 195826 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Wealth Management Associate

    1 month ago

    Kirkland, Canada National Bank Full time

    ### Job SummaryAs a Wealth Management Associate at National Bank, you will play a vital role in supporting investment advisors in providing exceptional customer service to clients. Your primary responsibilities will include assisting advisors in meeting client requests, carrying out routine financial transactions, and ensuring compliance with regulatory...

  • Wealth Management Associate

    4 weeks ago

    Kirkland, Quebec, Canada National Bank Full time

    Job Title: Wealth Management AssociateJob Summary:We are seeking a highly motivated and detail-oriented Wealth Management Associate to join our team at National Bank. As a Wealth Management Associate, you will play a key role in supporting our investment advisors in providing exceptional customer service to our clients.Key Responsibilities:Support investment...

  • Customer Experience Associate

    6 months ago

    Kirkland, Canada TD Bank Full time

    **Customer Experience Associate**: - 415936BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 3662 Boul St. Charles **Employment Type** - Regular **City** - Kirkland **Time Type** - Part Time **Province/State** - Quebec **Hours** - 22.5 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD...

  • Customer Experience Associate

    6 months ago

    Kirkland, Canada TD Bank Full time

    **Customer Experience Associate**: - 426274BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 3662 Boul St. Charles **Employment Type** - Regular **City** - Kirkland **Time Type** - Part Time **Province/State** - Quebec **Hours** - 18.75 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD...

  • Wealth Management Associate

    1 month ago

    Kirkland, Quebec, Canada National Bank Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Wealth Management Associate to join our team at National Bank. As a key member of our Wealth Management team, you will play a critical role in providing exceptional client service and supporting our investment advisors in their daily activities.Key ResponsibilitiesProvide superior customer...

  • Wealth Associate

    6 months ago

    Kirkland, Canada National Bank of Canada Full time

    A career as a Wealth Associate at National Bank is a job where you can showcase your ability to work in synergy with clients and colleagues. In this role, you will help investment advisors to stand out by offering exceptional customer service that will have a positive, long-term impact on our clients. **Your job**: - Support investment advisors in...

  • Wealth Associate

    5 months ago

    Kirkland, Canada National Bank of Canada Full time

    A career as a Wealth Associate at National Bank is a job where you can showcase your ability to work in synergy with clients and colleagues. In this role, you will help investment advisors to stand out by offering exceptional customer service that will have a positive, long-term impact on our clients. **Your job**: - Support investment advisors in...

  • Wealth Management Associate

    3 months ago

    Kirkland, Canada National Bank of Canada Full time

    A career as a Wealth Management Associate at National Bank is a job where you can showcase your ability to work in synergy with clients and colleagues. In this role, you will help investment advisors to stand out by offering exceptional customer service that will have a positive, long-term impact on our clients. **Your job**: - Support investment advisors...