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Personal Banking Associate

2 months ago

Kirkland Lake, Canada TD Bank Full time
Job Summary

We are seeking a highly skilled and customer-focused Personal Banking Associate to join our team at TD Bank. As a key member of our branch team, you will be responsible for delivering exceptional customer experiences and providing expert advice on our range of personal banking products and services.

Key Responsibilities
  • Provide personalized service to customers, responding to their needs and resolving any issues in a timely and professional manner.
  • Develop and maintain relationships with customers, understanding their financial goals and providing tailored advice and solutions to meet their needs.
  • Stay up-to-date with TD Bank's products and services, including Everyday Banking, credit cards, and personal unsecured lending, to provide expert advice and guidance to customers.
  • Work collaboratively with colleagues to achieve business objectives, including identifying advice opportunities and referrals to drive business growth.
  • Contribute to the achievement of Operational Excellence by ensuring timely and accurate completion of business processes and procedures.
Requirements
  • High School diploma and/or equivalent experience.
  • 1+ years of relevant experience in customer-facing roles, preferably in the banking or financial services industry.
  • Post-Secondary or Undergraduate degree in a related field is an asset.
About TD Bank

TD Bank is one of the world's leading global financial institutions, committed to delivering legendary customer experiences and building a better bank for our customers, colleagues, and communities. We offer a comprehensive Total Rewards package, including a competitive salary, variable compensation, and a range of benefits and perks to support your financial, physical, and mental well-being.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer experiences and have a strong desire to grow and develop your career, we encourage you to apply for this exciting opportunity.