Infrastructure Services Manager

2 months ago

Red Deer, Canada Red Deer Polytechnic Full time

**Please see Special Instructions for more details.**:
**Posting Details**:
Position Information

**Position Title**
- Infrastructure Services Manager (Information Technology Services)**Position Summary**
- Do you have experience overseeing the technical management of a large-scale Enterprise network? Do you enjoy collaborating with stakeholders to enhance IT cloud services, connectivity, and user experience? Our Information Technology Services leadership team is looking for a technically experienced **Infrastructure Services Manager.**Position Responsibilities**

**Service Operations Management**
- Coordinates and manages service deliverables and client expectations, ensuring staff compliance with established procedures to ensure prompt and quality service for IT service requests
- Coordinates and manages the analysis, design, development, testing and implementation of new service initiatives
- Coordinates capacity planning and acquisition of servers, networks, and communications devices
- Coordinates and manages the daily operation of on prem and cloud IT infrastructure and all related network and telecom services
- Management of 0365, Azure tenant and Active Directory services.
- Reviews and approves major contracts for computing and information technology services and equipment
- Identify operational inefficiencies, opportunities for enterprise solutions, conflicting business practices and integration issues to facilitate better project outcomes

**Strategic Planning for Infrastructure and Operations**
- Contributes to the preparation, development, and monitoring of operating and capital budgets, and works with the IT Director and CIO to manage the budget process
- Contributes to determining the strategic direction of the Division of IT Services in collaboration with the other IT Services managers, and in support of the IT Director and CIO
- Plans and develops initiatives, objectives and activities for the Infrastructure section based on department goals/plans

**Project Management**
- Coordinates and assigns research as appropriate to projects or initiatives within the section, including reviews of related developments in the post-secondary sector
- Coordinates and provides guidance to staff in reviewing business requirements, setting expectations and establishing priorities for projects that offer solutions to business needs;
- Liaises with end user groups to help define focus and scope of IT projects
- Prepares business cases for IT Services driven projects
- Makes product and vendor recommendations/decisions pertaining to the technology objectives of the department

**People Leadership**
- Responsible for effective recruitment and selection, retention, coaching, supervision, performance management in compliance with People and Culture policies and procedures, FOIPP, and collective agreements in support of a high performing team
- Facilitates where necessary discipline and dismissal of reporting staff, in consultation with the Chief Information Officer
- Directs the day-to-day operations of direct report(s) providing client interface, direction, expectation and priority setting, and problem-solving assistance
- Operationalizes and applies Collective Agreements and ensure Policy Compliance

**Required Qualifications**
- Two-year Diploma in Information and/or Computer Technology, with preference for a Four-year degree in Information Technology or Computer Science
- Minimum of 10 years of progressive experience in Information Technology
- Minimum of 5 years’ experience in supervising and coordinating staff

**Preferred Qualifications**
- Experience in a post-secondary or education environment is desired
- Demonstrated experience in project management in the IT field
- Strong technical background in cloud infrastructure, networking and telecommunication systems
- Strong interpersonal, diplomacy, and communication (verbal & written) skills: the ability to interact effectively and sensitively with a wide variety of people with diverse professional and technical backgrounds
- Strong leadership and team-building skills, and ability to challenge others to develop as leaders while serving as a role model and mentor
- Excellent organizational, analytical and problem-solving skills: the ability to work efficiently and effectively in a fast paced and complex technical environment and the ability to adapt to changing customer’s needs and priorities
- Flexible and collaborative work style, with a pro-active and solutions-oriented approach
- Ability to successfully plan, implement, and lead complex technical projects, including planning for future growth
- Professional development focus: ability and interest to stay current with new technologies
- Ability to communicate IT related information in a manner applicable to the audience
- Demonstrated ability to plan and implement IT-based solutions

**Salary or Hourly?**
- Salary**Salary**
- $87,103 - $105,875**Benefits and Compensation Information**
- Red Deer Polyt

  • Infrastructure Services Manager

    2 months ago

    Red Deer, Canada Red Deer Polytechnic Full time

    Position Information **Position Title** - Infrastructure Services Manager (Information Technology Services)**Position Summary** - Do you have experience overseeing the technical management of a large-scale Enterprise network? Do you enjoy collaborating with stakeholders to enhance IT cloud services, connectivity, and user experience? Our Information...

  • Infrastructure & Asset Management - Maintenance

    5 months ago

    Red Deer, Canada CSS Full time

    Are you looking for an inviting and exciting career opportunity? Do you want to positively contribute to an organization that serves the community? If the answer is “Yes!”, this is the job for you! Catholic Social Services is currently recruiting for one, full time (40 hours per week), IAM (Infrastructure and Asset Management) Maintenance Worker II to...

  • Infrastructure Development Specialist

    3 days ago

    Red Deer, Alberta, Canada Chandos Construction Ltd.] Full time

    Job OverviewChandos Construction Ltd. is seeking an experienced Infrastructure Development Specialist to join their team.Salary RangeThe estimated salary for this role is between $60,000 and $90,000 per year, depending on experience.Job ResponsibilitiesThis position will involve coordinating construction projects from start to finish, including overseeing...

  • Parks Foreperson Ii

    5 months ago

    Red Deer, Canada The City of Red Deer Full time

    **The Opportunity**: This position will be part of Infrastructure & Waskasoo Park Services. Responsibilities include the scheduling and supervision of City employees and contractors, as well as coordinating materials and small and large equipment to efficiently achieve a wide range of services. This position also guides staff in the implementation of the...

  • Traffic Infrastructure Design Lead

    7 months ago

    Red Deer, Canada The City of Red Deer Full time

    This exempt supervisory position is responsible for the planning and design of traffic signals and streetlight infrastructure projects and programs, and for the overall supervision of the Traffic Signal & Streetlight Design group with the Engineering Services’ Traffic Section. The position assumes professional engineering responsibilities for traffic...

  • Civil Engineer

    7 days ago

    Red Deer, Alberta, Canada MPE Engineering Ltd. Full time

    About MPE Engineering Ltd.MPE Engineering Ltd. is a reputable engineering firm offering a wide range of municipal engineering services. Our expertise includes water treatment and distribution, wastewater treatment and collection, stormwater management, transportation, infrastructure rehabilitation, and project administration.Job DescriptionThis role involves...

  • Parks Supervisor

    5 months ago

    Red Deer, Canada The City of Red Deer Full time

    **The Opportunity**: The City of Red Deer is currently recruiting for a **Parks Supervisor - Infrastructure & Waskasoo Park Services**. This position is responsible for effectively leading, directing, evaluating and promoting Parks Infrastructure and Waskasoo Park that includes picnic shelters, restrooms, skate parks, splash parks, trails, pathways,...

  • Service Manager

    5 months ago

    Red Deer, Canada Heritage Family Services Full time

    Description: Reporting to the Clinical Director, the Service Manager provides operational leadership in relation to Program Operations and Persons Served. The Service Manager is a leader in effective communication between programs, departments, Children’s Services, and other stakeholders to complete job duties. Additionally, this leadership position will...

  • Telecommunications Infrastructure Specialist

    3 days ago

    Red Deer, Alberta, Canada Top Tech Communications Corp] Full time

    Job DescriptionThis role involves providing technical support for telecommunications infrastructure, ensuring seamless connectivity and communication services.ResponsibilitiesMaintain and troubleshoot telecommunications equipment and networks.Implement and deploy new technologies to improve network efficiency and reliability.Analyze and resolve complex...

  • Senior Project Coordinator

    3 days ago

    Red Deer, Alberta, Canada Government of Alberta Full time

    OverviewWe are seeking an experienced Senior Project Coordinator to join our team in managing large-scale infrastructure development projects.About the RoleThis is a challenging and rewarding opportunity for a motivated and organized individual who can provide exceptional project coordination support to ensure the successful delivery of complex...

  • Energy Infrastructure Specialist

    2 weeks ago

    Red Deer, Alberta, Canada Enerflex Full time

    Transforming Energy for a Sustainable Future with Enerflex!We are seeking a talented Energy Infrastructure Specialist to join our team in Red Deer!This role will offer the right candidate variety in their daily work life, development opportunities and the chance to add value to Retrofit projects.We require a candidate with strong communication skills,...

  • Quality Assurance Director: Alberta Infrastructure

    4 days ago

    Red Deer, Alberta, Canada Mainroad Group Full time

    Mainroad Group is a leading provider of innovative, safe, and reliable maintenance, products, and construction services for civil infrastructure across Canada. We are seeking a highly motivated professional to lead our quality team as the Quality Assurance Director – Alberta Infrastructure.About the Role:The Quality Assurance Director will be responsible...

  • Building Operator

    1 month ago

    Red Deer, Canada CSS Full time

    Are you looking for an inviting and exciting career opportunity? Do you want to positively contribute to an organization that serves the community? If the answer is “Yes!”, this is the job for you! Catholic Social Services is currently recruiting for one, full-time Building Operator at IAM (Infrastructure and Asset Management) to join our office in Red...

  • Parks Foreperson 1

    5 months ago

    Red Deer, Canada The City of Red Deer Full time

    **The Opportunity**: The City of Red Deer is currently recruiting to fill three term positions for Parks Foreperson 1 - Infrastructure & Waskasoo Park Services. This position is responsible for scheduling and supervision of City employees and contractors, coordinating material supply and installation, and managing small and large equipment fleet to...

  • Municipal Infrastructure Specialist

    4 weeks ago

    Red Deer, Alberta, Canada City of Red Deer Full time

    The Opportunity:The City of Red Deer is seeking a highly skilled Municipal Infrastructure Specialist to join our team. As a key member of our engineering department, you will be responsible for ensuring that various surface and underground works are performed according to City Specifications and Guidelines.Key Responsibilities:Inspecting and reviewing...

  • Project Manager

    1 week ago

    Red Deer, Canada Government of Alberta Full time

    **Job Information** Job Requisition ID: 64307 Ministry: Infrastructure Location: Calgary or Red Deer Full or Part-Time: Full Time Hours of Work: 36.25 hours per week Permanent/Temporary: Temporary Salaried - 3 year contract Scope: Open Competition Closing Date: November 27, 2024 Classification: Manager Zone 2 **Salary**:$3,241.74 - $4,362.44 bi-weekly...

  • Project Manager

    4 weeks ago

    Red Deer, Canada Government of Alberta Full time

    Role Responsibilities Are you an experienced Project management professional? If you thrive in a team environment and are looking for interesting and challenging project work, this is a great opportunity to join the team that is building Alberta's future!  Reporting to the Project Management and Delivery (PMD) Team Lead, the Capital Program Project...

  • Building Services Manager

    1 month ago

    Red Deer, Canada Optima Living Full time

    **Let us welcome you home to Inglewood in Red Deer, AB.** Optima Living operates Independent Living, Assisted Living, Supportive Living and Memory Care communities in Alberta and British Columbia. Our communities are among the best places to live in Western Canada. Our Vision: For every person to feel at home. This is truly supported by our credo. “Let...

  • Coordinator Ii

    2 weeks ago

    Red Deer, Canada Alberta Health Services Full time

    Your Opportunity: Reporting to the Senior Project Manager and/or the Program Manager as applicable, the Project Management Coordinator is responsible to support the Senior Project Manager and/or the Program Manager in the delivery and implementation of the project through the project life cycle, including project initiation, planning & design, execution,...

  • Coordinator Ii

    7 days ago

    Red Deer, Canada Alberta Health Services Full time

    Your Opportunity: Reporting to the Senior Project Manager and/or the Program Manager as applicable, the Project Management Coordinator is responsible to support the Senior Project Manager and/or the Program Manager in the delivery and implementation of the project through the project life cycle, including project initiation, planning & design, execution,...