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Laboratory Supervisor

3 months ago


Quebec City, Canada Bureau Veritas Full time

Do you believe in the power of teamwork and sharing ideas? Do you take pride in delivering exceptional quality and service with everything you do? Do you seek out ideas for improving the status quo? If you want to make a difference and love being surrounded by the best and the brightest, Bureau Veritas might be the place for you

Imagine being surrounded by the brightest minds in the industry.

**Benefits**:
On-the-job training Competitive benefits RRSP with employer contribution Bonuses on different work shifts Employee discounts Free parking Preventive measures for COVID-19; mask provided, increased cleaning of workplaces, several hand disinfection stations.

Reporting to the Department Manager, the Supervisor plans, organizes, supervises and manages the activities related to his/her duties.

The Supervisor is responsible for producing quality analyses in sufficient quantities to meet and exceed customer expectations, creating a work environment within the group that satisfies employees in terms of safety, training, recognition and empowerment, and continuously improving productivity.

The Supervisor works closely with other supervisors and the Manager to achieve the strategic goals of the company and makes recommendations to improve, over the long term, the effectiveness of operations and all associated processes and policies.
- Responsibilities related to operational activities and quality_
- Ensure all processes are conducted in accordance with the methods outlined in the Standard Operating Procedures (SOP).
- Ensure accuracy and integrity of results.
- Communicates reports and data that summarize the performance of the group to the Department Manager.
- Engage employees in the problem solving process to promote continuous improvement in operations.
- Participate in the assessment of equipment and tool needs to support operations.
- Customer Satisfaction Responsibilities_
- Ensures processing results meet customer deadlines and strives to exceed customer requirements.
- Participate in the evaluation of activities related to the Operations department, identify process gaps and make recommendations to the Director to improve process efficiency and better meet customer needs.
- Represent the company in a professional manner when communicating with customers.
- Responsibilities related to human resources management_
- Train and integrate new analysts to the standards governing the company's activities.
- Monitor performance and ensure that employees' work is evaluated periodically.
- Encourage teamwork and cooperation among employees.
- Empower employees and encourage their participation in the process of problem solving and improving efficiency.
- Safety and Accident Prevention Responsibilities_
- Ensure that employees are aware of company health and safety policies and take steps to prevent accidents
- Ensure, during coordination meetings, that safety remains a clearly understood and respected priority for all employees.

Hiring Requirements:

- **Bachelor's degree in microbiology**:

- **Minimum of three to five years of laboratory experience with a minimum of two years in laboratory work**:

- Strong time management skills, prioritization and ability to multi-task.
- Strong customer service, communication, presentation, coaching, analytical and training skills.
- Ability to adapt to different situations and personalities.
- Ability to meet strict deadlines.
- Ability to provide detailed technical advice and solutions to customers.
- Ability to work under pressure.
- Bilingual in French and English (asset);

Bureau Veritas is a world leader in testing, inspection and certification services.

When we look at Bureau Veritas, we want to see a reflection of the communities in which we work. Inclusion is about actively involving every employee’s ideas, knowledge, perspectives, approaches and styles to maximize business success. Inclusion is about attracting new talent who will bring more diversity to our workforce, with differences in culture, professional backgrounds and beliefs.

Our purpose: shaping a world of trust.

Guaranteeing quality, ensuring Health and Safety, mitigating risks and improving performance as well as environmental protection and social responsibilityThis is what Bureau Veritas is about, truly believing that it contributes to bettering society.

Blending performance & integrity, with ambition & humility, responsibility & openness, we are proud that our people leave a mark on what they do.

We respect our people and believe in our talents.

We empower them to leave their mark, working as a team for the benefit of our 400,000 clients across 140 countries.

We believe that leaving a mark is a true challenge and opportunity for every one of us, a sign of trust and impact, a bond with the future, a proof of growth and development.

Being part of the BV family, is more than just working, it’s being convinced that you will Leave your mark. in shaping a world of trust.

Bureau Veritas is a