Casual Administrative Assistant

4 weeks ago


Edmonton, Canada Edmonton Southside Primary Care Network Full time

**Edmonton Southside Primary Care Network - Casual Administrative Assistant**

The Edmonton Southside Primary Care Network was the first PCN in Alberta. Over the past 17 years, the ESPCN has grown to become the largest PCN in Edmonton and consists of a team of health care professionals who are passionate about creating healthier communities. Each member of our team of healthcare providers plays a specific role in improving, coordinating, and delivering primary health services.

Our Vision is “to be the trusted cornerstone of a healthy community”. Our employees are exceptional and describe their colleagues as respectful, passionate, collaborative, and dedicated. Now’s your chance to join our amazing team of health care professionals as we lead in the provision of primary care through collaboration, innovation, and teamwork, creating healthy patients and satisfied providers. We are currently seeking an experienced, casual **Administrative Assistant **to join our team

**Position Overview**:
Key Responsibilities
- Courteously meets and greets all visitors to the PCN
- Answers telephone calls and inquiries. Obtains and provides the required information or refers to other staff members
- Completing administrative duties in the PCN’s office Electronic Medical Record
- Respond to inquiries from the public
- Provides administrative support to Network staff, which includes meeting minute taking, typing correspondence, forms, reports, faxing of documents, photocopying, scheduling, etc. as required
- Helps support group programing including scheduling, room booking, preparing and distributing posters for classes
- Organizes and maintains patient and provider resources
- Books meetings as required
- Opens, stamps and distributes all incoming mail and processes external mail
- Ensures knowledge of staff movements in and out of the PCN
- Provides back up support to other Administrative Assistants in the PCN
- Maintains confidentiality on all matters pertaining to clients

Competencies & Behaviors
- Grade twelve (12) education, post secondary medical office assistant/unit clerk/administrative certificate preferred.
- One (1) year related clerical experience or equivalent. Preference given to those with healthcare experience including experience using Healthquest Electronic Medical Record
- Computer skills required, Windows 10 experience preferred
- Knowledge of medical terminology an asset
- Proficient in office practices and procedures
- Excellent interpersonal and public relations skills
- Customer service orientation
- Outstanding communication skills, both oral and written
- Ability to multi-task and handle challenging situations
- Excellent organizational skills
- Exceptional computer skills, including Microsoft Word, Access, Excel and Outlook

**Why Work for Us?**

Employees of the ESPCN enjoy a competitive salary and benefits package, which includes health, dental and vision benefits, flexible spending account, eligibility to contribute to our group RRSP and TFSA plans and receive an employer match, generous vacation and personal time off allowances, and education days as well as professional development opportunities. The ESPCN is a leader in the provision of primary care through collaboration, innovation and teamwork, creating healthy patients and satisfied providers.

**How to Apply?**

**Job Type**: Casual

**Salary**: $23.00-$28.00 per hour

**Benefits**:

- Company events

Schedule:

- Day shift

Work Location: In person

Application deadline: 2023-08-23
Expected start date: 2023-09-11



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