Office Operations Assistant

4 months ago

Richmond, Canada Tang + Kung Property Management Full time

**Job Title**: Assistant Operations Manager (Property Management Division)

**Reports to**: Operations Manager

**Location**: Richmond, BC

**Summary**:
We seek a highly organized and motivated individual fluent in English and Chinese to join our Richmond-based Property Management team as an Assistant Operations Manager. This crucial role involves providing exceptional service to our property management clients and ensuring smooth daily operations.

**Responsibilities**:
**Property Operations**:

- Assist in overseeing the daily operations of assigned properties, including maintenance, repairs, and tenant relations.
- Coordinate and supervise vendors and contractors for maintenance and repairs.
- Review property inspections to ensure quality standards are maintained and repairs are completed
- Address tenant concerns and requests promptly and professionally.
- Monitor property budgets and financial performance.
- Assist with insurance claims

**Client Relations**:

- Build and maintain strong relationships with property owners and tenants.
- Provide regular updates to clients on property performance and any issues that arise.
- Ensure client satisfaction through excellent communication and responsiveness.
- Utilize fluency in English and Chinese to communicate effectively with a diverse clientele.

**Financial Management**:

- Assist in preparing and managing property budgets.
- Assist in managing Control Sheet (rent roll, invoices, payouts)
- Prepare rent increase documentation
- Manage rent and utilities collection, manage NSF
- Review and approve invoices and expenses.

**Compliance**:

- Ensure compliance with all applicable laws and regulations related to property management.
- Maintain accurate and up-to-date records of property-related documents.

**Requirements**:
**Must-Have**:

- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office suite (Word, Excel, Outlook).
- Class 5 Driver's license and vehicle.
- Fluent in English and Chinese (reading and writing).

**Preferred**:

- Previous office experience.

**Other**:

- Ability to multitask and prioritize tasks effectively.
- High school diploma or equivalent.

**Benefits**:

- Competitive salary (negotiated based on qualifications and experience).
- Comprehensive benefits package.
- Opportunities for professional development and growth.
- Positive and supportive work environment.

**To Apply**:
Please submit your resume and cover letter in English and Chinese.

**Additional Notes**:

- The Richmond office location is easily accessible by public transportation and offers free parking.
- We value diversity and encourage applicants from all backgrounds to apply.

**Job Types**: Part-time, Permanent

Pay: $20.00-$25.00 per hour

Expected hours: 20 - 25 per week

Additional pay:

- Bonus pay

**Benefits**:

- Casual dress
- Company events
- Flexible schedule
- On-site parking
- Tuition reimbursement

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- Administrative experience: 2 years (required)

**Language**:

- Cantonese or Mandarin (required)

Licence/Certification:

- Driving Licence and vehicle (required)

Work Location: In person

Expected start date: 2024-10-01

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