See more Collapse

Guest Services Representative

2 months ago

Vaughan, Canada Vaughan Mills Full time

Enthusiastically and consistently delivers on the JLL mission of "Continually striving to surprise and engage the consumer and retailer by consistently delivering a superior customer experience."

The Guest Services Representative must ensure every customer interaction is carried out in a professional, courteous and efficient manner.

SPECIFIC ACCOUNTABILITIES
- Maintain a thorough knowledge of the shopping centre's services, amenities/facilities, stores/locations and promotional activities;
- Proactively seek opportunities to create memorable customer interactions, assist customers and provide excellent service;
- Interact with shoppers and retailers in a courteous and efficient manner;
- Promote and sell shopping centre gift cards;
- Answer phone calls;
- Develop and maintain strong relationships with retailers and educate them about the centre's services;
- Assist guests by providing directions/information, answering questions, and performing other centre specific services;
- Maintain store knowledge about the different products, services, promotions and special events to be able to offer gift or store suggestions based on the shopper's needs;
- Be aware of the centre's Crisis Management Manual and maintain a clear understanding of Guest Services role and areas of responsibility as outlined in the plan;
- Participates in special projects and assumes other duties and responsibilities as assigned;
- Support the supervisor in certain administrative tasks (schedules, gift cards, etc).
- Maintain and update the display of travel brochures;
- Update contacts and inventories for tourist brochures.
- Perform other duties as required and/or requested.

**Salary**: Up to $40,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 2 years (preferred)

Work Location: In person

Expected start date: 2024-03-11

We have other current jobs related to this field that you can find below

  • Guest Experience Centre Consultant

    4 weeks ago

    Vaughan, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Guest Service Representative** **to join our Guest Services team!** **(Vaughan)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt, East Side...

  • Guest Services Representative

    2 months ago

    Vaughan, Canada JLL Full time

    **JLL supports the Whole You, personally and professionally.** - Maintain a thorough knowledge of the shopping centre's services, amenities/facilities, stores/locations and promotional activities; - Proactively seek opportunities to create memorable customer interactions, assist customers and provide excellent service; - Interact with shoppers and retailers...

  • Guest Services Representative

    2 months ago

    Vaughan, Canada JLL Full time

    JLL supports the Whole You, personally and professionally. JLL is seeking a Guest Services Representative that will ensure every customer interaction is carried out in a professional, courteous and efficient manner. WHAT YOU’LL BE DOING Maintain a thorough knowledge of the shopping centre's services, amenities/facilities, stores/locations and promotional...

  • Guest Experience Centre Consultant

    4 weeks ago

    Vaughan, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a** **Guest Experience Centre Consultant** **to join our Guest Services team!** **(Vaughan)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Bier Markt, East Side Mario’s, Landing Group,...

  • Guest Services Representative

    2 months ago

    Vaughan, Canada Vaughan Mills Full time

    Enthusiastically and consistently delivers on the JLL mission of "Continually striving to surprise and engage the consumer and retailer by consistently delivering a superior customer experience." The Guest Services Representative must ensure every customer interaction is carried out in a professional, courteous and efficient manner. SPECIFIC...

  • Guest Room Attendant

    4 months ago

    Vaughan, Canada Staybridge Suites Vaughan Full time

    For some, traveling and being away is fun; however, many travelers miss being home. Out Housekeeping team makes our hotels feel like home. As a Room Attendant, your contribution helps ensure guests have an enjoyable and confomfortable stay. As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the...

  • Guest Room Attendant

    4 months ago

    Vaughan, Canada Staybridge Suites Toronto Vaughan South Full time

    **Description**: For some, traveling and being away is fun; however, many travelers miss being home. Out Housekeeping team makes our hotels feel like home. As a Room Attendant, your contribution helps ensure guests have an enjoyable and confomfortable stay. As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest...

  • Guest Room Attendant

    4 months ago

    Vaughan, Canada Staybridge Suites Toronto Vaughan South Full time

    **Description**: For some, traveling and being away is fun; however, many travelers miss being home. Out Housekeeping team makes our hotels feel like home. As a Room Attendant, your contribution helps ensure guests have an enjoyable and comfortable stay. As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests...

  • Guest Room Attendant

    4 months ago

    Vaughan, Canada Staybridge Suites Vaughan Full time

    For some, traveling and being away is fun; however, many travelers miss being home. Out Housekeeping team makes our hotels feel like home. As a Room Attendant, your contribution helps ensure guests have an enjoyable and comfortable stay. As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel’s...

  • Guest Service Agent

    3 weeks ago

    Vaughan, Canada Easton's Group of Hotels Inc. Full time

    job overview Check-in/check-out hotel guests in a timely and professional manner; process all payments according to established procedures to ensure guest satisfaction. **Responsibilities**: - Welcomes guests in a friendly, prompt, and professional manner. - Register guests, issue room keys, provide information on hotel services and room location; prepare...

  • Parking Attendants

    2 months ago

    Vaughan, Canada Adagio Guest Services Full time

    Adagio Valet is seeking new team members on a selective basis to join the Adagio Valet Team. We are expanding and looking for dedicated individuals to be a part of the leading luxury valet parking service company in Canada. Valet Parking Attendants **Duties**: - Safely Park Guests’ vehicles - Be able to drive different size vehicles - be able to drive...

  • Guest Service Agent

    2 months ago

    Vaughan, Canada SpringHill Suites by Marriott, TorontoVaughan Full time

    Job overview Check-in/check-out hotel guests in a timely and professional manner; process all payments according to established procedures to ensure guest satisfaction. **Responsibilities**: - Welcomes guests in a friendly, prompt, and professional manner. - Register guests, issue room keys, provide information on hotel services and room location; prepare...

  • Guest Service Agent

    2 months ago

    Vaughan, Canada Hilton Garden Inn, Vaughan Full time

    Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 19 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a...

  • Guest Service Agent

    2 months ago

    Vaughan, Canada SpringHill Suites by Marriott, Vaughan Full time

    Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 19 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a...

  • Guest Service Agent

    4 weeks ago

    Vaughan, Canada Hilton Garden Inn - Vaughan Full time

    Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 19 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a...

  • Guest Service Agent

    2 months ago

    Vaughan, Canada Hilton Garden Inn, Vaughan Full time

    Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 19 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a...

  • Guest Service Agent

    2 months ago

    Vaughan, Canada Homewood Suites Full time

    Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 19 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a...

  • Guest Service Agent

    2 months ago

    Vaughan, Canada Hilton Garden Inn, Vaughan Full time

    Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 19 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a...

  • Guest Service Agent

    2 months ago

    Vaughan, Canada Easton's Group of Hotels Inc. Full time

    Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 19 hotels owned and managed by **Easton’s Group of Hotels**, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization....

  • Guest Service Agent

    1 month ago

    Vaughan, Canada Easton’s Group of Hotels Full time

    Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 19 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a...