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Operations Assistant
1 month ago
**Job Overview**
We are an award-winning beauty brand specializing in sustainable, results-driven formulations crafted from the finest botanicals. We’re seeking a dedicated Operations Assistant to help optimize our operations, support our founder, and contribute to improving overall efficiency and profitability.
**Duties**
- We’re looking for a highly organized and proactive Operations Assistant to support daily business operations, improve workflow efficiency, and ensure smooth coordination across key functions. If you have a sharp eye for detail, with leadership qualities, and enjoy optimizing processes, this role is for you
**Key Responsibilities**:
**Operational Support**- Help streamline workflows, ensuring efficiency across daily operations.
**Scheduling & Coordination**- Organize weekly schedules, meetings, and events for smooth execution.
**Customer & Client Relations**- Assist with customer inquiries, follow-ups, and ensuring an outstanding client experience.
**Inventory & Logistics Assistance**- Support inventory management and supply chain coordination.
**Administrative Support**- Handle invoicing, data entry, and other essential business admin tasks.
**Founder & Executive Support**- Assist the Founder & CEO in streamlining daily business functions, managing priorities, and optimizing operations.
**Brand Representation at Events**- Occasionally, you may attend professional events with the founder and will need to maintain a polished and professional presence to represent the brand.
**Requirements**:
- 2+ years of experience in operations, business administration, or a similar role, ideally within e-commerce, beauty, or retail (required).
- Strong organizational and time-management skills with the ability to anticipate needs.
- Tech-savvy - Proficient in Google Suite, Microsoft Office, Notion, Trello, or similar tools.
- Ability to work independently and problem-solve efficiently.
- Experience in beauty, retail, or e-commerce is a plus
- A proactive mindset - someone who takes initiative and improves processes.
- Discretion and reliability in supporting the founder with operational and confidential tasks.
- Work with an award-winning, innovative skincare brand.
- Be part of a passionate, creative, and growth-driven team.
- Flexible, part-time hybrid role with room for advancement.
- Opportunity for career growth as we expand
- Engage in a mission-driven company that prioritizes self-care & wellness.
Send your resume and a brief cover letter explaining how your skills align with this role and why you'd love to work with OKOKO.
**Job Types**: Part-time, Fixed term contract, Internship / Co-op
Pay: $20.00-$27.00 per hour
**Benefits**:
- Company events
- Flexible schedule
- Work from home
Schedule:
- Monday to Friday
- On call
- Weekends as needed
Application question(s):
- Describe a time when you successfully optimized an operational process in a previous role. What changes did you implement, and what were the results?
- How do you prioritize tasks when managing multiple projects with competing deadlines? Can you provide an example?
- What tools or software have you used to manage operations, scheduling, or client communications? How comfortable are you using technology to streamline processes?
**Experience**:
- operations: 2 years (preferred)
Work Location: Hybrid remote in Vancouver, BC V6A 1C4
Application deadline: 2025-02-15