Help Desk/ IT Support Foundry
2 months ago
REQ:
PHC23-138974
- Work Area:
Foundry - Virtual Care
- Base Site:
1045 Howe
- City:
Vancouver
- Status:
Regular Full Time
- FTE:
1.00
- Wage:
$21.68-23.69
- Job Category:
Health Information Management
Management/Non Union
- Post date:
Jan 31, 2023
- Category:
Corporate
- Hours:
10am-6pm
- As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be required.- Summary
- **Skills**:
- Demonstrated knowledge and understanding of technology, hardware, software, networks and operating systems including Apple and Windows OS.
- Ability to identify, investigate, assess, document, and resolve software and hardware problems.
- Ability to problem-solve and develop solutions.
- Ability to plan, organize, prioritize work, and meet deadlines under pressure.
- Ability to communicate effectively both verbally and in writing.
- Ability to work effectively, both independently and as part of a team.
- Ability to orient and train.
- Ability to operate related equipment.
- Physical ability to perform the duties of the position.
**Education**: Graduation from a computer systems technology diploma program plus two (2) years’ recent related experience or an equivalent combination of education, training and experience.
- **Duties**:
- Installs, tests, and configures new workstations, peripheral equipment and software.
- Works with vendors to ensure maintenance and repair of software enhancements and solutions and communicates these internally to impacted staff at Foundry.
- Identifies requirements for new and modified computer hardware and software, and makes recommendations when required, coordinates the delivery and installation.
- Acts as a liaison with the IMITS, PHC’s Information Access and Privacy teams and other external agencies on matters impacting privacy and security of systems.
- Participates in meetings with the Foundry Central Office team as required.
- Performs other related duties as assigned.
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