Customer Service Manager
5 months ago
**About us**
Pumps & Pressure Inc. is a small business in ENERGY_UTILITIES. We are professional and agile.
Our work environment includes:
- Modern office setting
- Food provided
Looking to work for a great company and manage a great team? Looking to take the next step in your career? Pumps & Pressure is a Albertta based company with a diverse product offering in a range of industrial markets. We are focused on exceptional customer service and a hands on approach to meeting our custumers expections.
'''Duties'''
- Oversee and manage the Hydraulic Division Service Department to ensure excellent service delivery.
- Implement customer service policies and procedures.
- Handle escalated customer inquiries and complaints, providing timely and effective resolutions.
- Monitor customer interactions to ensure quality and adherence to company standards.
- Analyze customer feedback and data to identify areas for improvement and implement necessary changes.
- Collaborate with other departments to streamline processes and enhance the overall customer experience.
- Train and mentor Service Technicians on best practices and company policies.
- Conduct performance evaluations and provide feedback to service team memebers.
- Stay up-to-date with industry trends and best practices in the hydraulic service industry.
'''Requirements'''
- Proven experience in a customer service management role - Hydraulic industry experience required.
- Excellent communication skills in English, both written and verbal.
- Strong leadership abilities with the ability to motivate and inspire a team.
- Proficient in project management principles and techniques.
- Ability to effectively communicate, negotiate, and resolve conflicts with customers.
- Strong analytical skills to assess customer data and identify trends or patterns.
- Demonstrated ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned.
**Job Types**: Full-time, Permanent
**Salary**: $5,400.00-$7,000.00 per month
**Benefits**:
- Dental care
- Extended health care
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Overtime pay
Ability to Commute:
- Red Deer, AB T4P 3Y6 (required)
Ability to Relocate:
- Red Deer, AB T4P 3Y6: Relocate before starting work (required)
Work Location: In person
-
Customer Service Manager
5 months ago
Red Deer, Canada Walmart Canada Full time**Position Summary... **:Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining...
-
Customer Service Manager
5 months ago
Red Deer, Canada Stella-Jones Inc. Full timeStella-Jones is North America's leading producer of industrial pressure-treated wood products. Responding to the vital infrastructure needs of our economy, we manufacture and distribute railway ties, utility poles, residential lumber and industrial wood products across the continent. The Company’s common shares are listed on the Toronto Stock Exchange...
-
Sales and Customer Service Manager
2 months ago
Red Deer, Alberta, Canada beBee Professionals Full time $45,000 - $65,000Store Manager Job DescriptionWe are seeking a highly motivated and experienced Store Manager to lead our team in Red Deer, Canada. As a Store Manager, you will be responsible for the overall operations and management of the store, ensuring excellent customer service and profitability.Key Responsibilities:Oversee daily store operations and manage a team of...
-
Sales and Customer Service Manager
2 months ago
Red Deer, Alberta, Canada beBee Professionals Full time $45,000 - $65,000Store Manager Job DescriptionWe are seeking a highly motivated and experienced Store Manager to lead our team in Red Deer, Canada. As a Store Manager, you will be responsible for the overall operations and management of the store, ensuring excellent customer service and profitability.Key Responsibilities:Oversee daily store operations and manage a team of...
-
Customer Service Representative
3 weeks ago
Red Deer, Alberta, Canada London Drugs Limited Full timeCustomer Service RepresentativeAt London Drugs Limited, we are seeking a Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and organized store environment.Key Responsibilities:Provide excellent customer...
-
Customer Service Representative
5 months ago
Red Deer, Canada ARG Wholesale Full time**Customer Service Representative** **GlassMasters Autoglass - Red Deer, AB** **Starting Wage: $19.00 - $24.00/ Hour** **Monday - Friday (Occasional Saturday)** **Hours vary depending on season** **Job Type: Full-Time/ Permanent** **About GlassMasters**: At GlassMasters/ARG, we are focused on building a culture that brings together ideal team players...
-
Customer Service Representative
3 weeks ago
Red Deer, Alberta, Canada Tommy Gun's Original Barbershop Full timeExciting Opportunity: We are seeking a dynamic and enthusiastic Customer Service Representative to join our team at Tommy Gun's Red Deer. As a Front Desk Associate, you will be the face of our company, providing exceptional customer service and ensuring every client has an outstanding Tommy Gun's experience.Key Responsibilities:• Provide exceptional...
-
Customer Service Representative
3 weeks ago
Red Deer, Alberta, Canada Walmart Canada Full timeJob SummaryA Customer Service Representative at Walmart Canada assists customers in the processing of transactions through the self-service area(s) and provides exceptional customer service to ensure a positive shopping experience and drive customer loyalty. This role requires maintaining a clean and organized workspace, educating customers on self-service...
-
Customer Service Representative
3 weeks ago
Red Deer, Alberta, Canada Trail Appliances Ltd. Full timeAt Trail Appliances Ltd., we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the support they need.The RoleYou'll be the first point of contact for our customers, providing assistance and solutions to their queries. Your excellent communication...
-
Customer Service Representative
5 months ago
Red Deer, Canada The UPS Store 588 Full timeOverview: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is a great opportunity for someone who enjoys working in a fast-paced environment and...
-
Customer Service Ambassador
2 weeks ago
Red Deer, Alberta, Canada Trail Appliances Ltd. Full timeAbout This RoleAs the Customer Service Representative at Trail Appliances Ltd., you will be responsible for providing exceptional service and solutions to our valued customers. This is a full-time position that requires a strong work ethic, punctuality, attention to detail, and a genuine desire to help people.Key ResponsibilitiesAssist and greet all...
-
Customer Service Representative
5 months ago
Red Deer, Canada BMO Financial Group Full time6130 67th Street, Suite 300 Red Deer Alberta,T4P 3M1 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired...
-
Customer Service Ambassador
3 weeks ago
Red Deer, Alberta, Canada Trail Appliances Ltd. Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Trail Appliances Ltd. As a key member of our customer-facing team, you will be responsible for providing exceptional service and solutions to our valued customers.Key ResponsibilitiesAssist and greet all customers (in person and on the phone)Book...
-
Customer Service Ambassador
3 weeks ago
Red Deer, Alberta, Canada Trail Appliances Ltd. Full timeAt Trail Appliances Ltd., we're committed to delivering an exceptional customer experience, and we're looking for a talented Customer Service Ambassador to join our team.Company OverviewTrail Appliances has been a leading independent appliance retailer in Western Canada since 1974. Our family-owned business has built a reputation on strong values, including...
-
Customer Service Ambassador
3 weeks ago
Red Deer, Alberta, Canada Trail Appliances Ltd. Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Trail Appliances Ltd. As a key member of our customer-facing team, you will be responsible for providing exceptional service and solutions to our valued customers.Key ResponsibilitiesAssist and greet all customers (in person and on the phone)Book...
-
Cashier/customer Service
5 months ago
Red Deer, Canada Sproules Mountview IDA Full timeJob Summary: **Duties**: - Greet customers warmly and assist with their inquiries - Operate cash registers and handle transactions with precision - Promote products and services to customers - Maintain a clean and organized checkout area - Process returns and exchanges efficiently - Collaborate with the sales team to meet customer needs **Experience**: -...
-
Customer Service Representative
3 weeks ago
Red Deer, Alberta, Canada Federated Co-operatives Limited Full timeCustomer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and safe store...
-
Customer Service Supervisor
2 months ago
Red Deer, Canada Best Buy Full timeAre you passionate about working with people and technology? We are hiring immediately for a Customer Service Supervisor, which we call an Operations Team Lead. As a Customer Service Supervisor, you will lead and coach a team of Specialists and work together to create an amazing customer experience. Join us and grow your career with our retail team as a...
-
Customer Service Representative
4 weeks ago
Red Deer, Alberta, Canada Mammoth Graphics 2020 Inc Full timeJob SummaryWe are seeking a highly organized and detail-oriented Receptionist to join our team at Mammoth Graphics 2020 Inc. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and maintaining accurate records.Key ResponsibilitiesProvide excellent customer service to clients and...
-
Customer Service Representative
1 month ago
Red Deer, Canada The Royal Canadian Legion - Branch 35 Full time**Job Summary** **Responsibilities** - Process Branch memberships and renewals -Lotto 649 spot tickets - Provide general administration support and customer service to visitors and members -Sell Nevada tickets and in house tickets for dances and shows -Manage a multi-line phone system -Must be Bondable and are required to follow all AGLC requirements - Cash...