IT Help Desk- Mississauga
2 weeks ago
Job description
This is a **CONTRACT ON SITE POSITION** with the possibility of extension or renewable. Pay rate between $23 to $24
FOR MORE INFORMATION: PLEASE ADD ME ON MY LINKEDIN ACCOUNT:
**Help Desk Support Level I/ Level II**
**_Responsibilities_**
- Sound understanding of customer Project, IMAC, support, operations, and processes
- Able to follow project instructions, communicate effectively both written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customers
- Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality
- Demonstrated capability to achieve results accurately, on-time and meet or exceed Time-To-Task for project in a fast-paced, client-driven environment
- Follow-up with project team/coordinators and end users to provide status updates as per guidelines and objectives of project, IMAC and break/fix services
- Working knowledge of Windows operating systems, networks, databases and network security concepts and tools is required
**__**_Qualifications_**
- Associate’s (or equivalent) degree in Computer Science or Information
- Technology from a technical school
- Minimum 1-3 years of experience preferably in the North American market
- Able to communicate effectively both written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customers
- Working knowledge of Windows operating systems, networks, databases and network security concepts and tools is required
- Experience with multi-platform Windows O/S required
- Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality
- Demonstrated capability to achieve results in a fast-paced, client-driven environment
**_Certifications_**
- CompTIA A+ Certification
- Min 1 OEM Desk/Notebook
- Dell Enterprise
- Basic non-warranty repair skills training as assigned
- (Cabling, Printers, Network, Servers)
- _And/Or_
- HP Printer Basics + Printers as assigned
- Lexmark Printer Basics + Printers as assigned
- _And/Or _Apple MAC Certifications as assigned
**_What You’ll Need_**
- Ability to talk and type accurately at least 30 wpm
- Sound understanding of customer support, operations, and processes
- Able to communicate effectively in English written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customers
- Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality
**_Nice to Have_**
- Basic knowledge of ITIL
- Basic understanding of Service Desk metrics/SLA’s
- Minimum of 1-year experience working in an IT Service Desk/Inbound Call Center environment - preferred
- Experience using ITSM Ticketing tools (e.g. Service Now, Remedy) to manage and track incidents preferred
- Associate’s (or equivalent) degree in Computer Science or Information Technology from a technical school preferred
- Certification in relevant IT products/technologies a plus
**Job Types**: Fixed term contract, Full-time
**Salary**: $23.00-$24.00 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Mississauga, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:
- IT help Desk
- Canada or USA: 2 years (required)
Shift availability:
- Day Shift (required)
-
IT Help Desk Technician
2 weeks ago
Mississauga, Canada TST-CF Express Full time**TST-CF Express IT Help Desk Technician** TFI International Inc. is a North American leader in the transportation and logistics industry, operating across Canada and the United States through its subsidiaries. The TST-CF Express LTL I.T. department supports multiple TFI International operating divisions out of its Mississauga and Calgary locations and has...
-
Help Desk Analyst
4 days ago
Mississauga, Canada QM Environmental Full timeQM’s four business lines include Demolition and Decommissioning, Hazardous Materials Abatement, Environmental Remediation including Civil Earthworks, and Emergency Management & Environmental Response Services. **We have an exciting IMMEDIATE opportunity for a Help Desk Analyst to join our team in Mississauga, ON.** ***: The Help Desk Analyst within QM...
-
Help Desk Analyst
2 weeks ago
Mississauga, Canada Buchanan Technologies Full timeBuchanan Technologies is a leading provider of professional services for learning institutions and Municipal organizations across the GTA and are looking for a customer service-oriented Help desk analyst to provide technical support to users in an efficient and accurate manner. **6 Month contract** Terms: On-site, Monday to Friday - Scope: The Desktop...
-
Bilingual Help Desk Specialist
6 days ago
Mississauga, Ontario, Canada Encore Technical Solutions Inc. Full timeIT Service Desk Technician** Bilingual French/English **Contract - 6 month initial contractMississauga/Toronto Border, ONON-SITE / IN-OFFICE WORKJob Summary:Under general guidance of the Manager, Service Desk, responsibilities include resolution of Tier 1 & 2 tickets while maintaining excellent customer service. The IT Service Desk Desktop Technician will...
-
Bilingual Help Desk Specialist
1 day ago
Mississauga, Ontario, Canada Encore Technical Solutions Inc. Full timeIT Service Desk Technician ** Bilingual French/English ** Contract - 6 month initial contract Mississauga/Toronto Border, ON ON-SITE / IN-OFFICE WORK Job Summary: Under general guidance of the Manager, Service Desk, responsibilities include resolution of Tier 1 & 2 tickets while maintaining excellent customer service. The IT Service Desk Desktop...
-
Help Desk Resource
2 weeks ago
Mississauga, Canada I & J Contracting Inc. Full timeOur Client is looking to take on multiple Help Desk resources to help hands on in resolving issues and organizing equipment for various team members and employees. *They will be required to go into the office 2-3 times a week primarily for the purpose of receiving or issuing equipment etc. No one works in the office so they will be the only person in the...
-
Front Desk Agent
6 days ago
Mississauga, Canada Holiday Inn Mississauga Toronto West Full timeHoliday Inn Mississauga Toronto West is a great opportunity for individual at Front Desk who is passionate about delivering on the promise of excellence in guest service. **Job Responsibilities and Duties**: - Being knowledgeable of information in the hotel and surrounding area - Answering guest inquiries regarding rates, special packages, and general...
-
IT Help Desk Technician
2 weeks ago
Mississauga, Canada Community Fire Prevention Ltd Full timeOnyx-Fire Protection Services Inc. is the fastest-growing full-service fire protection company, and we are seeking an adept Helpdesk Technician with a minimum of 2-4 years of hands-on experience supporting customers in complex IT infrastructures. **Responsibilities**: **Level 1 Support**: - Conduct onsite and remote troubleshooting through diagnostic...
-
IT Support and Help Desk
1 week ago
Mississauga, Canada Applied Electronics Full timeApplied Electronics is a national industry leader in Digital Media Integration Solutions and Service, specializing in professional audio visual and broadcast media technology systems. Our core strength is centered on our ability to provide customers with the highest degree of professionalism and customer satisfaction in all aspects of our business processes....
-
Information Technology Help Desk
2 weeks ago
Mississauga, Canada Rhenus Logistics Canada Ltd. Full time**Job Title: Help Desk Technician** **Reports to: IT Manager** **Objectives of the Position** This role will be act as the on-site tech support for the office and provide fast and useful technical assistance. Will resolve queries on basic technical and on computer systems issues and offer advice to solve them. **Principle Accountabilities** - Perform...
-
Bilingual Help Desk Representative
2 weeks ago
Mississauga, Canada Zoll Medical Corporation Full time**Bilingual Help Desk Representative**: **Location: Mississauga, Ontario**: **Resuscitation**: At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat...
-
IT Help Desk
2 weeks ago
Mississauga, Canada KMH Cardiology Centres Inc. Full time**The Organization**: We are a provider of high quality healthcare with 10 clinics in the GTA and South Western Ontario region. We are committed to providing diagnostic care and imaging that will assist in the early detection of disease, plan patient management and effectively monitor treatment. We support thousands of referring physicians and hospital...
-
IT - Systems Administration & Help Desk
2 weeks ago
Mississauga, Canada GoRight Fleet Solutions Full timeWe are seeking a highly motivated IT Systems Administration and Help Desk associate to work out of our Mississauga location. What’s in it for you? - Excellent industry leading pay - Daily pay advances if you need pay in advance of your normal pay date - Comprehensive Benefits - featuring 100% reimbursement on medical and dental, vision, AD&D, affordable...
-
Mississauga Youth Karate Instructor
4 days ago
Mississauga, Canada Mississauga Elite MMA Full timeIn response to healthy growth, our Mississauga Martial arts Studio is hiring staff for to accommodate additional Youth Karate Classes We are currently hiring a Karate Black belt instructor Core Karate Kickboxing, a proud offshoot of the revered CBBA Academy with a legacy exceeding 20 years, is on a quest to find an experienced Black Belt Karate Instructor...
-
IT Help Desk Analyst
6 days ago
Mississauga, Canada HealthHub Solutions Full timeBe a part of innovation, success and teamwork! We are currently looking for an IT Help Desk Analyst to join our team! This is an _Onsite_ role. Exciting things are happening at HealthHub! We are striving to make a difference in Canadian healthcare. We understand our customers’ needs and work together, as a team, to remove obstacles and barriers as we...
-
Help Desk Administrator
1 week ago
Mississauga, Canada PNC Financial Services Group Full timeJob Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute...
-
Night Auditor/front Desk Agent
3 weeks ago
Mississauga, Canada FOUR POINTS BY SHERATON MISSISSAUGA MEADOWVALE Full time**Position**:Part Time**--**Night Auditor** Four Points by Sheraton Mississauga Meadowvale **Responsibilities**: ¨ Review Night Audit and Front Desk Logbooks ¨ Exemplifies the Service Culture at the Hotel ¨ Run tapes for all postings and balance each department. ¨ Review and balance all credit cards with the Trans-select machines and PMS. ¨ Close...
-
Systems Administration
5 days ago
Mississauga, Canada GoRight Fleet Solutions Full timeGoRight is an innovator in the transportation maintenance industry. For over 15 years, we have provided customers with exceptional and transformative maintenance solutions. We believe that working with leading-edge technology in our shops is just as important as being innovators in all areas of our business. Working at GoRight is more than a career for our...
-
Night Auditor/front Desk Agent
7 days ago
Mississauga, Canada FOUR POINTS BY SHERATON MISSISSAUGA MEADOWVALE Full time**Position**: **Part Time**--**Night Auditor** Four Points by Sheraton Mississauga Meadowvale **Responsibilities**: ¨ Review Night Audit and Front Desk Logbooks ¨ Exemplifies the Service Culture at the Hotel ¨ Run tapes for all postings and balance each department. ¨ Review and balance all credit cards with the Trans-select machines and PMS. ¨...
-
Help Desk Analyst
2 weeks ago
Mississauga, Ontario, Canada Onyx-Fire Protection Services Inc. Full timeOnyx-Fire Protection Services Inc. is the fastest-growing full-service fire protection company, and we are seeking an adept Helpdesk Technician with a minimum of 2-4 years of hands-on experience supporting customers in complex IT infrastructures. The ideal candidate should possess robust communication and collaboration skills, along with experience in...