Health Records Clerk

1 month ago

Toronto, Canada Women's College Hospital Full time

Women's College Hospital (WCH) is an academic, ambulatory care hospital in Ontario with a focus on health for women, health equity and health system solutions. If you're ready to be part of a team that is revolutionizing the future of healthcare, then you will want to join an institution where the possibilities for innovation, new discovery and system thinking are limitless. Women's College Hospital is committed to equity, quality and patient safety as key professional values and essential components of daily practice.

Healthcare Revolutionized 2030 is our roadmap to the future. Our strategy is built on the pledge that the founders of our hospital made 140 years ago and reaffirms our commitment to providing equitable, accessible, best-in-class healthcare for everyone - meeting people where they are on their healthcare journey and partnering with them to reach their goals of living their healthiest lives possible. The stage has been set for Women’s to accelerate our priorities and capture the momentum to catapult our system forward to revolutionize healthcare for everyone.

**Applicants must reside and be legally eligible to work in Ontario.**

**Summary of duties, but not limited to**:

- Identify and assist in the timely processing of all incoming referrals to WCH
- Register patients
- Verify/update required demographic and guarantor information
- Validate health card with the Ministry
- Respond to telephone calls both internally and externally
- Filing and retrieval of health records according to terminal digit order
- Perform scanning related functions of the paper health record in accordance with established guidelines including preparation, scanning, and indexing
- Perform quality assurance of scanned documents to ensure accuracy and legibility of patient’s legal health record
- Merging of paper charts to be centralized in Health Information
- Updating of departmental electronic Central Patient Index
- Track movement of patients’ records using record locator software and bar codes
- Request charts from off-site storage facility (Iron Mountain) and process charts accordingly
- Identify paper health records for destruction in accordance with hospital policies/procedures

As a role model and champion you will work to identify and integrate safe, best practices into daily activities to foster the delivery of safe and exemplary care.

The responsibilities described above are representative and are not to be construed as all-inclusive.

**Qualifications**
- High School Diploma
- Certified Health Information Management professional, preferred
- Experience working in a Health Records Department an asset
- Experience working with Health Information departmental systems related to Chart Tracking, Chart Locator, and Scanning
- Experience with EMR, preferably Epic
- Commitment to comply with regulations governing privacy and confidentiality of personal health information
- Ability to work as part of a team in a fast paced environment
- Excellent communication, problem solving and customer service skill
- Proven attendance and punctuality.
- Professional behaviour and communication that meets the standards of the professional regulatory college or association, as applicable, and the standards of Women’s College Hospital
- This position plays a critical role in acting as an advocate for safety and will demonstrate principles, practices and processes that will optimize a safe environment for all

**Why Choose Us?**
- Be part of a dedicated team committed to excellence.
- Shape the future of healthcare in a supportive environment.
- Embrace the Best of Both Worlds and join our Hybrid Work Environment.
- Enjoy competitive benefits and an excellent defined benefit pension plan (HOOPP).

**Closing Statement

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