Dispatcher
2 weeks ago
**Full job description**
**Responsibilities**:
- Receive and prioritize customer orders and requests for transportation services
- Coordinate and schedule shipments with carriers and drivers
- Track and monitor the progress of shipments to ensure on-time delivery
- Communicate with customers, carriers, and drivers to provide updates on shipment status
- Resolve any issues or delays that may arise during transportation process
- Maintain accurate records of all shipments, including documentation and billing information
- Analyze transportation data to identify areas for improvement and cost-saving opportunities
- Perform data entry tasks to update transportation management systems
Qualifications:
- Previous experience as a dispatcher or in a similar role is preferred
- Proficiency in using transportation management systems (IDS) software
- Excellent communication skills, both written and verbal
- Familiarity with phone systems and phone etiquette
- Strong organizational and multitasking abilities
- Ability to analyze data and make informed decisions
- Attention to detail and accuracy in record keeping
- Knowledge of shipping and receiving processes is a plus
**Job Types**: Full-time, Permanent
Expected hours: 40 per week
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- On-site parking
**Job Types**: Full-time, Permanent
Pay: $22.00-$24.00 per hour
Expected hours: 45 per week
Schedule:
- Monday to Friday
**Experience**:
- dispatching: 3 years (required)
Work Location: In person
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