Inside Sales Representative

3 weeks ago


Ottawa, Canada MAD Elevator Full time

Inside Sales Representative

We’re looking for like-minded individuals to join our team.

**About the Role: This is a Full-time, Salaried position.**

**About The Inside Sales Representative**

MAD Elevator Inc. Ottawa division: ECR Elevator Cab Renovations designs, manufactures and installs elevator cab interiors and is seeking a Business Process Coordinator to join the team.

Provide customer support by assisting with order configuration, project estimation, and providing advice and solutions to issues using general industry knowledge, while developing and maintaining productive relationships with customers.

**Key Responsibilities**:
1. Review project specifications to create accurate and timely generation of sales quotations and proposals.

2. Effectively communicate details of customer orders to various internal teams to ensure all requirements are met.

3. Develop strong and productive relationships with customers.

4. Assist with the preparation of RFP.

5. Receive inbound phone calls to provide customer service, information, and quotations.

6. Enter orders into an ERP system.

7. Sourcing out vendor pricing.

8. Process Sales Orders.

9. Special projects and other duties as required.

10. Must be results oriented and able to work both independently and within a team environment.

11. Ability to work with mínimal supervision.

12. Other duties as assigned.

13. Able to lift up to 15lbs; may work in hot areas 5%, noise 0%.

14. Ensure adherence to Health and Safety as well as active participation in 5S activities in work area.

**Attributes, Skills and Knowledge**:

- Minimum of 1 - 2 years’ experience working in a customer facing sales and/or service role
- Must possess excellent written/verbal communication skills
- Excellent time management skills with ability to prioritize with tight deadlines
- Strong computer skills including advanced Microsoft Word and Excel
- Outstanding attention to detail and organizational skills
- Post Secondary Education - Technical Degree/Diploma would be an asset
- Bilingualism (English/French) would be an asset

**This position works out of our Ottawa, Ontario location. Hours are typically 8:00am to 4:30pm with flexibility.**

**What’s in it For You?**

You will join an amazing team of talented, passionate MAD people. Together, we've built an amazing culture—prioritizing enjoyment of our work.
- An environment where you feel valued and inspired
- An attractive compensation package including paid vacation
- Work/life balance and flexibility
- Employee Wellness Program and discounts
- Continuous learning, development and internal training opportunities to grow your career
- Rewarding employee experience through the enjoyment of work, activities, perks, meals and more

**About us**:
Have you ever stepped into an elevator and been wowed?

It is very likely that the elevator was one of ours

We dream big here at MAD. It is our vision to **have a MAD product in every elevator**. We will do this by:
**Going Above and Beyond**: Partnering with our customers as dependable, value-add suppliers so they are successful in the eyes of their customers.

**Simplifying Interactions**: Make the entire process easy by eliminating the laborious activities customers face.

**Offering Industry-Leading Products**: Our technology, aesthetics, and reliability help our customers win.

**Supporting with the Best People, Providing the Best Service**: We are experts in what we do.

Want to see what it's like working at MAD? **Visit us on **Facebook**.**
- **We are an Equal Opportunity Employer in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Ontario Human Rights Code (OHRC). Accommodations can be made available to applicants with disabilities throughout the recruitment, selection and/or assessment process.**_

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Ottawa, ON K1B 5R1: reliably commute or plan to relocate before starting work (required)

**Experience**:

- sales: 1 year (preferred)

Work Location: In person



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