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Program Assistant

4 months ago

North York, Canada North York Community House Full time

**Position title**: Program Assistant -Community Development and Digital Communications

**Start and End Date**: December 2023 to August 2024 (8 months contract)

**Hourly Rate**: $20.00/hour

**Benefits**: Employee and Family Assistance Program

**Reports to**: Manager, Community Development

**Hours**: 14 hours/week

**Location**: Hybrid/Ranee Ave

**Who We Are**

North York Community House (NYCH) is a dynamic community agency that has been working with residents of under-resourced and low-income neighbourhoods in northwest Toronto for over 30 years. We are committed to helping people move out of poverty in order to build strong, vibrant communities. We support new Canadians, children, youth and their families, seniors, and local residents in becoming active and engaged citizens who are able to thrive and become leaders in their own lives and communities.

At NYCH, we pride ourselves on working collaboratively and creating a supportive environment. We recognize the work we need to do to improve and are constantly striving to do so. Our team has shown incredible adaptability, strength, creativity, and dedication in serving our communities during the COVID-19 pandemic, and we continue to learn and grow, and innovate while dealing with the challenges of this new reality.

**Position Summary**

This entry-level Program Assistant role is designed to support North York Community House's community development work, with a special emphasis on digital, online, and media activities that facilitate civic engagement. The role involves aiding in the development and execution of outreach strategies, supporting community capacity building, and assisting in the coordination of various civic engagement initiatives.

**Main Tasks & Responsibilities**:
**Outreach and Engagement**
- Support the development and implementation of outreach strategies to engage residents and staff in capacity-building opportunities.
- Utilize social media tools and develop online/digital content for effective program outreach and engagement.
- Participate in online or in-person community network meetings to understand and address challenges faced by residents, particularly during the pandemic.

**Event Coordination**
- Aid in all logístical aspects for the smooth operation of capacity-building workshop sessions and activities, including space setup and cleanup.
- Work with agency staff and community partners to implement online workshops and events, adhering to health and safety requirements.

**Partnership and Team Support**
- Support partnerships with relevant organizations for information sharing, project promotion, and exploring potential future initiatives.
- Provide support to resident leaders and volunteers.
- Promote a collaborative environment conducive to teamwork, possibility, and social change.

**Administrative and Evaluative Duties**
- Update and maintain program records, client files, and service information.
- Conduct program evaluations, analyze data, and produce reports.
- Attend agency and community meetings, keeping records of meeting minutes.
- Participate in program debriefs and team meetings as required.

**Planning & Program Delivery**
- Assist in planning and executing engagement activities related to neighbourhood planning and leadership opportunities in specific communities.
- Contribute to the development of Community Asset Mapping learning series and local capacity building opportunities.
- Other duties as required to support the Civic Engagement Team and new initiatives.

**Required Qualifications**:
**Education**
- A Diploma or Degree in a relevant field, or an equivalent combination of experience and educational background.

**Skills and Qualifications**
- A keen interest in community development, civic engagement, and digital media.
- Ability to work effectively in a team and support community-based initiatives.
- Good organizational skills, including the ability to handle multiple tasks and meet deadlines.
- Strong communication skills and proficiency in using digital and social media tools.
- Entry-level position; prior experience in community work or civic engagement is a plus but not required.

**Other Requirements**:

- Typically works regular hours from 9:00am to 5:00pm (with some flexibility), with occasional evening/weekend work, and some travel required within the GTA. Responsible for carrying/caring for a laptop and cell phone.
- A successful clearance of criminal record verification will be required when necessary for the position.

**How to Apply**

Please submit cover letter and resume by**:Wednesday, December 6, 2023 at 5:00 p.m.** addressed to the Program Assistant - Hiring Committee, North York Community House.
- NYCH is committed to equity and creating a respectful and inclusive workplace culture that reflects the broad diversity of communities we work with. This includes people who identify as immigrants, refugees, women, Indigenous, Black, 2SLGBTQ+ people of colour, and people with disabilitie