Transitional Care Assistant

3 weeks ago

Thunder Bay, Canada Canadian Red Cross Full time

**Employee Working Location**: In-Person (Thunder Bay, ON)

**Employment Status**: Temporary Full Time (6 month)

**Salary band **:$ 20 / hour

The Canadian Red Cross (CRC) - an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a **Canada’s Best Employers 2024**, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.

**In this role, you will**:

- Facilitate/arrange the client’s transportation home utilizing local transportation services and/or transports client’s home by driving agency vehicle when needed.
- Support clients in the comprehension and implementation of hospital discharge instructions and create an individualized plan of care following agency assessments and client needs surveys.
- Complete/arrange errands to meet client’s physical needs to support their recovery at home (nutrition, medication, medical supplies, equipment, etc.) as required, in accordance with established service plan.
- Plan, arrange, procure, or perform home management duties (cooking, cleaning, laundry, etc.), in accordance with established service plan and in advance of discharge when identified.
- Facilitate client and caregiver engagement., i.e., providing applicable information on client related issues surrounding transitions from hospital to home and/or prevention of hospital admission and readmission.
- Communicate recommendations and support clients, care givers and those in the circle of care to address and repair safety concerns.
- Provide companionship in cases where older adults suffer from social isolation.
- Complete risk analysis of home and evaluate client’s risk of Falls using standardized Risk Assessment tool.
- Support clients post-discharge to remove barriers and reduce risk in accessing resources (pharmacy blister packs, assistive devices, referrals, etc.) and for follow up discharge-related appointments.
- Provide system navigation for clients and caregivers.
- Communicate orally and document according to standards of documentation electronically; concerns, observations and/or needs of clients in appropriate database and to the Program Coordinator or designate.

**What we are looking for**:

- Minimum requirement of completion of two years post-secondary education with a concentration in social services, gerontology, therapy assistance or a related field, and a minimum of three years job-related experience or an equivalent combination of education and experience.
- Fluency in English and French is required.
- Excellent computer skills: Experience in Microsoft Office.
- Knowledge of CIMS and other databases is considered an asset.
- Valid driver’s license and access to a reliable vehicle at all times.

**Working conditions**:

- The work is performed Monday to Friday in a combination of an office environment, hospital setting, in community, in agency vehicle, in own vehicle and in client homes.
- Travel between office and hospital, and other close branches.
- Overnight stays for long distance driving.
- Requirement to work 35 hours per week with irregular hours without notice.
- This job requires some physical bending, stretching, repetitive motions, and perhaps climbing, pushing a wheelchair with a beneficiary, helping them to get into and off the vehicle.
- If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC), Vulnerable Sector Check (VSC), Drivers abstract and COVID vaccination proof is required as well.

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