Team Lead, Quality Assurance

6 months ago

Mississauga, Canada goeasy Full time

Embark on a journey with one of Canada's fastest growing companies - welcome to goeasy We have been honored with recognitions such as **Waterstone Canada’s Most Admired Corporate Cultures**, the **2022 Report on Business Women Lead Here**, **Report on Business for Canada’s Top Growing Companies** and **TSX30** **as one of the **best performing companies on the TSX**. We've also received the **Greater Toronto Top Employers Award** and **certified as a Great Place to Work®**. We're on the lookout for the best and brightest to join our team

Our vision is to provide everyday Canadians a path to a better tomorrow, today. As one of Canada’s leading non-prime consumer lenders, we offer a full suite of products including non-prime leasing, unsecured and secured loans as well as point-of-sale-financing though easyhome, easyfinancial, and LendCare.

The Team Lead, QA will mentor team members, manage outside resources, develop test programs, and report results to the project team. You will act as a critical point of contact for all QA aspects of releases, providing QA services and planning the internal and external QA resource allocation.

**What will you be doing?**
- Lead onshore and offshore team members and provide support as required.
- Contribute to the development of QA testing policies and procedures.
- Review all test bases and provide meaningful feedback.
- Perform project resource and effort estimations.
- Support the integration of automated test suites into the testing teams.
- Identify areas to implement automation with an aim to optimize testing quality and efficiency.
- Ensure all QA documentations are complete for all projects and initiatives assigned to the teams and signed off by the various stakeholders. (_e.g., test plans, bi-direction matrices, effort estimations, test cases, dashboards, defect logs, test summary reports_).
- Manage, create and resolve defects identified by collaborating with the cross-functional teams to achieve seamless delivery.
- Create daily/weekly reports on test execution and defects statistics to project team using standard test quality metrics.
- Escalate critical issues, blockers and risks promptly to minimize the impact on project timelines.
- Conduct various testing methods depending on project needs, including but not limited to these phases: Component, Integration, System, Acceptance, Sanity, Regression, Maintenance and Change related testing as necessary.

**What experience do you have?**
- Bachelor or College Degree preferably in Computer Science.
- Hands-on experience with testing tools like JIRA, Confluence, HP-ALM and others.
- Experience with automation tools (preferably Selenium).
- CRM and ERP systems working experience, preferably Salesforce CRM product.
- 3 to 5 years experience as a Senior Software QA Analyst.
- 2 to 3 years experience in leading QA Team members.
- Experienced in leading onshore and offshore resources.
- Hands-on skillset with API testing (Soap UI, Postman).
- Test Automation experience with SQL, Java and Python is an asset.
- Familiar with various automation tools i.e. Selenium, TestComplete etc.
- Knowledge of relational & dimensional databases to maintain quality throughout data pipelines.
- Experience working in Agile Scrum, Waterfall and Hybrid development cycle methodologies.
- Strong problem-solving aptitude.
- Excellent written and verbal communication skills.

We offer a Flexible Work Program that provides you the ability to **work three days onsite per week**, from our Mississauga office.

**Why should you work for goeasy?**

In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer

**Financial Benefits**:

- Leverage our RRSP match and Employee Share Purchase Plan programs.
- Annual bonus that rewards your hard work and dedication.
- Employee discounts on furniture, electronics, and appliances.
- MAT & PAT leave top-up.
- Expand your financial knowledge through engaging Financial Literacy Learning opportunities.

**Health and Lifestyle**:

- Enjoy company-paid volunteer days to give back to the community.
- Access 24/7 healthcare with Virtual Doctor Appointments.
- Personalize your benefits with a flexible modular benefits package.
- Stay fit and energized with exclusive access to our on-site private gym at our head office.

**Employee Perks**:

- Fuel your growth with the Tuition Assistance Program.
- Double the impact of your generosity with Company Matched Charitable Donations.
- Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
- Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more

**Diversity, Inclusion, and Equal Opportunity Employment**:
At goeasy, we believe that we can only be the best when people

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