Inside Sales Representative

1 month ago


Calgary, Canada Heidelberg Materials US, Inc. Full time

**AutoReqId**: 16689BR

**Pay Class**: Salaried Exempt

**Minimum Pay Rate**: $73,800.00

**Maximum Pay Rate**: $107,000.00

**Department**: Technical

**Job Posting**:
**The Role and the Company**:
Heidelberg Materials provides the materials to build our future. Our future is sustainable. Our future is digital. And it goes beyond cement, aggregates and ready-mixed concrete. Heidelberg Materials North America, previously known as Lehigh Hanson, operates more than 450 locations with approximately 9,000 employees in the U.S. and Canada.

We are a local manufacturer and distributer of precast concrete pipes, manholes, and other related drainage products, at our highly automated, state-of-the-art facility located in Northwest Calgary, Alberta. The Inside Sales Representative position will be located in Calgary, AB and reports to the Technical Sales Manager.

**Key Targets of the Role**
- Achieve or exceed sales targets
- Customer expectations clearly defined and updated in ERP system
- Proactive customer call cycle
- Minimize unnecessary credits and returns
- Process work in timely fashion
- Order book maintained and managed
- Compliance with corporate standards and requirements

**What You’ll Get to Do**
- Assist senior sales staff with market management, product pricing, sales strategy, sales goals for across Northern Alberta market
- Develop working knowledge of municipal specifications for Western Canada with focus on local area specifications
- Plan and attend formal and non-formal meetings with customers in order to drive market and sales strategy
- Manage all technical aspects of quotes, projects and work with technical Sales team and engineering groups to address project or quote related issues and customer specific requirements
- Prepare detailed accurate quotes and send to customers
- Create and maintain comprehensive project documentation and correspondence
- Communicate with customers, shipping and plant staff regarding product availability, delivery timeline and schedule
- Perform detailed takeoffs, shop drawings and quote packages, and work thru approval process with clients for all precast materials as needed
- Submit engineering requests as needed for items requiring specialized design or dimensional information
- Recognize and communicate opportunities to offer value added products and services during takeoff and quoting process
- Support of distribution coordinator and backfilling of the position on an as-needed basis
- Assist Technical Marketing with creation and coordination of sales and marketing materials
- Work as part of team to improve work flow and achieve team KPI goals
- Ensure Titan ERP system is updated with accurate anticipation dates and orders are cleaned up when completed
- Other duties as required

**Essential Experience and Skills**
- Degree or Diploma in Civil Engineering or Business. P.Eng. or CET designations are an asset
- General knowledge of the underground utility construction industry, technical knowledge of concrete and precast drainage products is an asset
- Proficient with Microsoft Office software and engineering design software.
- Strong track record of effective problem resolution and customer satisfaction
- Strong negotiation and networking skills
- Excellent oral and written communication skills
- Ability to work well under time and scheduling pressures

**What We Have to Offer**:

- Competitive base salary
- Highly competitive benefits programs
- Pension plan with an automatic company contribution as well as matching contributions, and RRSP options

Our pre-employment process includes: reference checks, a medical, and a criminal record and drivers abstract check may be required.



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