Tour Guide: Toronto to Niagara Falls Tours

22 hours ago


Toronto, Canada Queen Tour Full time

NOTE: We are looking to hire staff to start immediately until the end of September or October, winter positions will be available based on seniority.

Queen Tour Niagara Falls Tours is one of the city's top Niagara Falls tour operators since 1994. We have 5000+ online reviews and our staff are treated very well. We are looking for a part-time tour guide/bus driver to join our team.

Your day will include meeting the driver in either North York or Toronto, depending on the day's scheduled, driving to Downtown Toronto and greeting guests during pick up process, then heading to Niagara Falls. You will be providing them with some commentary along the way and at Niagara Falls. You'll have a few hours of (paid) free time in Niagara Falls while they do their own thing. From there, you'll head to a few other destinations in Niagara, then head back to Toronto. Your day will be from approximately 6:30 AM - 6:30 PM.

Our tour operates every day except Saturday. There is all-year availability including winter. In addition to the agreed pay, you will earn gratuities, commissions and a monthly bonus. The base pay is around $25 per hour depending on experience, for an average of a 12-hour shift. This usually looks like $290-320 per day base, plus anywhere from $150-$250 in tips/commissions/bonuses per day.

Responsibilities and Duties include:

- Ensuring bus is clean and presentable for passengers.
- Manage customer questions during the tour
- Share knowledge about Toronto and Niagara Falls with live commentary during the bus ride, in a fun and engaging way, and then in Niagara Falls
- Be accountable for passenger safety and communicate with them by text/call when needed
- Clean the bus at the end of the day
- General customer service, your job is to make sure everyone leaves with a big smile at the end of the day

Qualifications and Skills:

- Must have a Niagara Parks tour guide license and be able to give commentary through a headset during the tour (required)
- Minimum 3 years experience doing tours or similar work (preferred)
- Must be fluent and clear in spoken English
- Reference will be requested from a previous employer*

Thank you for your interest in working with Queen Tour Niagara

**Job Types**: Full-time, Part-time, Permanent

Pay: $400.00-$600.00 per day

Expected hours: 12 - 60 per week

Additional pay:

- Bonus pay
- Commission pay
- Tips

**Benefits**:

- Flexible schedule

Flexible language requirement:

- French not required

Schedule:

- 12 hour shift

Application question(s):

- Are you able to provide "letters of experience" from a previous commercial insurance policy that your name was listed on? We require a minimum of 3 (preferably 5) years of accumulative experience on another company's insurance policy. Otherwise, you will not be able to be insured on our policy. You can show a letter of experience from multiple policies as long as the total exceeds at least 3 years.

Licence/Certification:

- Niagara Parks tour guide license (preferred)

Work Location: On the road

Expected start date: 2025-02-02


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