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Assistant Sales Manager

1 month ago


Greater Toronto Area, Canada U Vision Group Full time

Job description

Job Title: Assistant Sales Manager

Work Locations: Vaughan, Scarborough, and Brampton

Compensation: Salary + Commission

Company: U Vision Group

About Us:
We are a renowned, high-end medical laser clinic in the Greater Toronto Area, recognized for our exceptional surgical treatments for various ocular diseases. As leaders in the medical industry, we are dedicated to providing high-quality treatment services and fostering a positive work culture that supports the growth and development of our employees. Our commitment to continuous improvement and adaptability ensures that we meet the unique needs of our patients through comprehensive surgical and non-surgical procedures, including laser and cosmetic treatments.

**Position Overview**:
As the Assistant manager of our busy medical Centre, you will play a crucial role in ensuring that revenue and targets are met quarterly and annually while overseeing the seamless daily operations of our clinics. You will lead and mentor a team of 50 healthcare professionals to deliver high-quality services while upholding regulatory standards and protocols. Your leadership and expertise will contribute to our mission of providing exceptional medical services to our patients.

**Duties and Responsibilities**:

- Develop and implement sales and marketing strategies for the next three years.
- Coach and mentor counsellors different techniques.
- Provide effective clinical and administrative leadership, fostering a positive and collaborative work environment.
- Conduct regular team meetings to communicate goals, provide updates, and address issues or concerns.
- Ensure the team meets and exceeds targets.
- Support staff development through training, coaching, and performance evaluations.
- Monitor and evaluate staff Key Performance Indicators (KPIs), providing regular feedback for growth and development.
- Ensure that patients receive personalized care and attention throughout their clinic experience.
- Address patient inquiries, concerns, and complaints promptly and professionally.
- Monitor patient satisfaction metrics and implement improvements to enhance the patient experience.
- Develop and implement strategies to encourage patient revisits and foster long-term relationships.
- Create and manage programs to encourage repeat visits and ongoing patient engagement.
- Analyze customer feedback and market trends to identify service improvement and growth opportunities.

Qualifications:

- Bachelor’s degree in healthcare administration, business management, or a related field.
- Proven expertise in sales and marketing.
- Minimum of 2 years of experience in a supervisory or management role within the medical industry, particularly in laser clinics, eye care, medical cosmetic services, or a medical aesthetician environment.
- Proven leadership skills with the ability to motivate and inspire a diverse team.
- Strong understanding of medical clinic and medical terminology.
- Excellent communication and interpersonal skills, with a focus on patient-centered care.
- Valid driver’s license and reliable, insured vehicle for travel within the Greater Toronto Area (all three sites).
- Proficiency in medical software and electronic health records systems.

**Education**:
Master's Degree (required)

**Experience**:
Sales: 2 years (preferred)

B2B sales: 1 year (preferred)

B2C: 1 year (preferred)

Salesforce or CRM Software: 1 year (preferred)

Strategy Development: 2 years (required)

Pharmaceutical or Medical Industry Sales: 2 years (required)

Work Location: On the road

Pay: From $75,000.00 per year

Additional pay:

- Bonus pay
- Commission pay

**Benefits**:

- Company events
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Master's Degree (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- Medical Industry: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: On the road

Expected start date: 2024-10-01