Service Support Specialist

4 months ago

Oshawa, Canada National Carwash Solutions, Inc Full time

National Carwash Solutions has grown over the past 50 years to become North America’s largest equipment, service, and cleaning solutions provider in the car wash industry. Our world-class brands are backed by the largest service network in the country with more than 500 dedicated service professionals and growing Come join us for an extraordinary career in a high growth, team-oriented company

As a Service Support Specialist you will provide administrative and office support to our field service operations. As well as provide administrative assistance with accounts receivables and collections.

Job Duties:

- Input invoices into web-based software ensuring accuracy and compliance
- Follow up with subcontractors for outstanding invoices
- Research and respond to subcontractor billing questions in coordination with AP
- Update customer web portals with real-time information
- Print and file invoices and supporting safety documentation
- Provide "Backup" to assist payroll and team with any follow-up or data entry required surrounding service work orders
- Comply with all applicable OHSA, ESA and other provincial regulatory laws, as well as company safety policies
- Any other duties as assigned by the Field Service Support Manager, or Senior Leadership team

Qualifications:

- High school diploma or equivalent (GED)
- Strong proficiency in common office programs including Microsoft Office and Google Suite with the aptitude to learn new software
- Knowledge of Accpac/Sage 300 accounting software as an asset
- Exceptional communication and ability to convey information appropriately
- High level of accuracy and attention to detail
- Ability to speak, write, read, and comprehend procedures in English

**Salary: $45,000-50,000 CAD/annually**
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Management retains the right to change job duties and responsibilities at any time, based on business need. National Carwash Solutions is an Equal Opportunity Employer._

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