Business Expert

1 month ago

Ottawa, Canada University of Ottawa Full time

The University of Ottawa—A crossroads of cultures and ideas

The University of Ottawa is home to a dynamic community of over 50,000 students, faculty and staff, who live, work and study in both French and English. Our campus is a crossroad of cultures and ideas, where bold minds come together to inspire game-changing ideas. We believe in the power of representation, and that increasing the diversity of our faculty and staff supports this objective. Our goal is to provide students with the best possible learning experience, in an environment that reflects the diversity of its people, their ideas, and their identities.

We are one of Canada’s top 10 research universities—our professors and researchers explore new approaches to today’s challenges. One of a handful of Canadian universities ranked among the top 200 in the world, we attract exceptional thinkers and welcome diverse perspectives from across the globe. Our employees come together around the shared purpose of constant improvement, personal development, service excellence, teamwork and a passion for learning with a desire to make uOttawa and the world a better place. Everyone's contributions are valued, we all play a part in making uOttawa a world-class institution. Most importantly, we make it possible for you to achieve your full potential. Because at uOttawa, you belong

**Position Purpose**:
**Reporting to the IT Systems Manager**:
Working closely with various levels of management, provide business expertise in order to define business and data specifications and processes, in an effort to optimize the use of the new system functions with a goal to deliver an exceptional experience to the student while meeting the objectives of CDEL’s Navigators.

**In this role you will**:
Contribute to the evaluation of the business and operational requirements of client needs, both explicit and implicit, and investigates improvements to the procedures, implementation and development as deemed necessary. Write business cases, communicates and validates these with teammates, manager and others involved in the process in order to maximize the effectiveness and minimize the impact of obstacles.
Identify, design, and refine business processes and transactions. Develop business requirements from the different components of CDEL’s Navigators (including admissions, enrolment, academic success, retention) in order to translate them into functional specifications to refine or develop new business processes.
Anticipate risks and issues in plans and requirements and work in collaboration with IT professionals to take appropriate action to resolve them. Understand the inter-connectedness of internal and external systems, and the impact that changes will have on the business processes. Ensure that designs are integrated into a solution that is fully tested, functional, and accurate. Ensures the smooth transition of all system enhancements into the daily operations of users.
Design and execute business and end-user test scenarios. Ensure that the system meets the requirements in terms of flexibility, functionality, performance, reliability, and security. Track, monitor and demonstrate completion of a requirement, maintaining an emphasis on the end-user experience. Participate in data conversion validation and data reconciliation.
Develop procedure manuals and create training materials. Assist the business area to evaluate current processes, identify new functionality to take full advantage of the new system capabilities. Maintain and upgrade interfaces to ensure clients are able to access the information and reports required to make informed decisions.

**What you will bring**:
University degree in Commerce, Administration, Computer Science, Information Technology, Management Information Systems (MIS), a related field, or/amd an equivalent combination of education and experience.
Minimum 3 years of experience supporting business units and their IT needs.
Thorough knowledge and experience of business processes, rules and management systems that are used by the University, including Academic regulations and processes.
Knowledge of computing principles with understanding of business processes and cycles.
Knowledge of project management methods and practices.
Knowledge of University’s established IT strategies, policies and procedures.
Experience in the integration client objectives with systems.
Analytical skills to convert business requirements into functional specifications, as well as the ability to conceptualize. individual requirements and create links between different stakeholders’ needs.
Strong attention to detail for working closely within systems and across different environments.
Ability to communicate business requirements into functional requirements.
Ability to adapt to changing requirements and processes, challenge ideas, and accept new methods and procedures.
Ability to be proactive in keeping abreast of new/emerging business processes.
Can be ca

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