In-room Dining Manager

5 months ago

Halifax, Canada Muir Hotel Full time

**In-Room Dining Manager - **_**Muir Hotel**_

Located in the absolute centre of downtown in the vibrant Halifax waterfront, in the heart of the new Queen’s Marque district, Muir offers elevated hospitality inspired by the spirit, culture and natural beauty of Nova Scotia. In each of our departments, our team shares a common goal - providing an exceptional customer experience in a clean, comfortable environment. If you are passionate about a career in hospitality and want to join a team that shares this common goal, the Muir is presently seeking a **In-Room Dinning Manager**.

**Employee Benefits**:

- Eligible for $500 signing bonus upon completion of probationary period.
- Eligible for shift premiums based on hotel capacity.
- Access to our employee development/education reimbursement program.
- Company scholarship program for employees and family members.
- Flexible work schedule.
- 50% reimbursement of monthly transit pass.
- Access to our gym and fitness facilities.
- She allowances of $100 per year.
- Dry cleaning allowance.
- Eligible for the annual company bonus program.
- Comprehensive Extended, Health, and Dental benefits.
- Employer Funded Employee and Family Assistance Program.
- Opportunity to Participate in the Employer sponsored retirement savings program.
- Access to Marriott employee travel benefits.
- Employee centric back of house experience.

**What you will be doing**:
Reporting to the GM, the In Room Dining Manager is responsible for the leadership and coaching of the In Room Dining Team with a high degree of Guest satisfaction and return by ensuring consistent, exceptional guest service levels at all times. The In Room Dining Manager will;
- Oversee all facets of the In-Room Dining Department.
- Responsible for maintaining all stocks of inventory for IRD.
- Champion Forbes 5 Star throughout the In-Room Dining team to ensure that all standards are being met, including conducting regular audits and following up accordingly.
- Communicate with Sales department and Kitchen to ensure client needs are met.
- Supervise the consistency, quality, and efficiency of food and beverage service and amenities for the hotel’s guest rooms & suites.
- Stay informed on upcoming events in the short term, planning for long term.
- Develop positive long-term customer and vendor relationships to assist in building Muir’s reputation.
- Hire, and supervise, and performance manage In-Room Dining staff.
- Inspect grooming and attire of staff and ensure that it is impeccable; rectify any deficiencies
- Train employees on the Hotel’s products & services to fully serve guests
- Foster and promote a cooperative working environment, maximizing productivity and employee morale.
- Provide exemplary leadership in the area of customer service and customer interaction.
- Champion a work culture with a positive and friendly attitude, and be able to communicate with team members to ensure the highest level of personalized service.

**Your experience and skills include**:

- 2-3 years of luxury guest service-related experience in hotels or food and beverage preferred
- Experience working in a luxury environment considered an asset
- Working knowledge of office software, point-of-sale system (EG Silverware), and phone systems
- Excellent verbal and written communication skills - English a must; a second applicable language an asset
- Excellent people skills and the ability to interact with all guests and owners, internal and external, effectively with tact and diplomacy
- True desire to satisfy the needs of others in a fast-paced environment
- Strong follow through skills
- Positive and can-do attitude
- Problem solving skills
- Effective complaint handling

**Your Team and working environment**:

- Fast-paced new build luxury hotel
- Located in the heart of the vibrant Halifax waterfront, minutes away from the Dartmouth ferry terminal
- A team of like-minded hospitality professionals that share a passion for service
- Back of house experience that puts employees first

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- RRSP match
- Vision care

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Halifax, NS B3J 1S5: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- In-Room Dining Manger: 1 year (preferred)
- Luxury Hospitality: 1 year (preferred)

Work Location: In person

  • In Room Dining

    2 months ago

    Halifax, Canada Dept_PhysLoc Full time

    IRD Assistant Manager Job description Located in the absolute centre of downtown in the vibrant Halifax Waterfront, in the heart of the new Queen’s Marque district, Muir offers elevated hospitality inspired by the spirit, culture and natural beauty of Nova Scotia. In each of our departments, our team shares a common goal - providing an exceptional customer...

  • Dining Room Operations Manager

    4 days ago

    Halifax, Nova Scotia, Canada Halifax Tower Hotel Ltd. Full time

    Halifax Tower Hotel Ltd. is seeking a highly skilled Dining Room Operations Manager to join their team. About the RoleThe successful candidate will be responsible for overseeing the smooth operation of our dining rooms, ensuring exceptional customer service and high-quality food preparation.Main Responsibilities:Establish Effective Work Schedules: Develop...

  • In-room Dining Supervisor

    2 months ago

    Halifax, Canada Muir Hotel Full time

    Located in the absolute center of downtown in the vibrant Halifax Waterfront, in the heart of the new Queen’s Marque district, Muir offers elevated hospitality inspired by the spirit, culture and natural beauty of Nova Scotia. In each of our departments, our team shares a common goal - providing an exceptional customer experience in a clean, comfortable...

  • Dining Room Server

    2 months ago

    Halifax, Canada The Great Wall Restaurant Full time

    **Job Overview** We are seeking a dedicated and enthusiastic Dining Room Server to join our team. In this role, you will provide exceptional customer service in a fast-paced dining environment, ensuring that guests have a memorable dining experience. You will be responsible for taking orders, serving food and beverages, and maintaining cleanliness in the...

  • Dining Room Server

    4 weeks ago

    Halifax, Nova Scotia, Canada Shannex Incorporated Full time

    About the OpportunityWe are seeking a Dining Room Server to join our team at Shannex Incorporated. As a key member of our Food and Beverage department, you will be responsible for ensuring food quality, presentation, and service delivery meet established department standards.Key ResponsibilitiesConsistently ensures food quality, presentation, and service...

  • Dining Room Associate

    6 days ago

    Halifax, Nova Scotia, Canada Delhi Delight Full time

    Job SummaryWe are seeking a skilled Dining Room Associate to join our team at Delhi Delight. In this role, you will be responsible for providing exceptional customer service while maintaining a clean and welcoming dining environment.ResponsibilitiesCleaning and Sanitation: Clean and sanitize dishes, glassware, and flatware in the dishwasher or by hand.Table...

  • Dining Room Server Position

    4 weeks ago

    Halifax, Nova Scotia, Canada Shannex Incorporated Full time

    About the OpportunityWe are seeking a Dining Room Server to join our team at Shannex Incorporated. As a member of our Food and Beverage department, you will be responsible for ensuring food quality, presentation, and service delivery meet established department standards.Key responsibilities include:Consistently ensuring food quality, presentation, and...

  • Dining Room Assistant

    4 weeks ago

    Halifax, Nova Scotia, Canada Auberge du Pommier Full time

    Company OverviewAuberge du Pommier is proud to introduce Mystic, a new restaurant concept that embodies the essence of Canadian cuisine. Located on the Halifax waterfront, Mystic will transport guests on a gastronomic journey through the region's freshest ingredients, expertly prepared by our talented chefs.Job SummaryWe are seeking a skilled Dining Room...

  • Dining Room Server Position

    4 weeks ago

    Halifax, Nova Scotia, Canada Shannex Incorporated Full time

    About the OpportunityWe are seeking a skilled Dining Room Server to join our team at Shannex Incorporated. As a key member of our Food and Beverage department, you will be responsible for ensuring exceptional service delivery to our residents and guests.Key ResponsibilitiesPrepare and serve meals to residents and guests, adhering to established standards and...

  • Dining Room Service Staff

    3 weeks ago

    Halifax, Nova Scotia, Canada Smitty's Family Restaurant Full time

    We are seeking a highly organized and customer-focused individual to join our team as a Dining Room Service Staff member at Smitty's Family Restaurant. This role is ideal for someone who is a team player and has excellent communication skills.Key Responsibilities:Education: A secondary school graduation certificate is required.Experience: We will provide...

  • General Kitchen/dining Room

    1 month ago

    Halifax, Canada Chartwells King's College Full time

    We are looking for enthusiastic persons who would like to join our Chartwells team here at the University of King's College starting immediately. We serve around 260 students who live on campus as well as any day students or faculty members. We are looking for general help to serve the line, dining room and door and will provide training, this is a part...

  • Dining Room Attendant

    4 weeks ago

    Halifax, Nova Scotia, Canada Auberge du Pommier Full time

    Company OverviewAuberge du Pommier is proud to introduce Mystic, a new restaurant located on the Halifax waterfront in the Queen's Marque district. Our culinary team is passionate about showcasing the region's exceptional fish, flora, and fauna, sourced within a 100km radius, to create an authentic expression of time and place.Job SummaryWe are seeking a...

  • Dining Room Support Staff

    4 days ago

    Halifax, Nova Scotia, Canada The Feasts - Best Food & Drinks Full time

    We are seeking a highly skilled Dining Room Support Staff member to join our team at The Feasts - Best Food & Drinks. This is a permanent opportunity with a competitive salary of $45,000 per year.Job DescriptionThe successful candidate will be responsible for providing exceptional customer service, maintaining a clean and safe dining environment, and...

  • In Room Dining Server

    5 months ago

    Halifax, Canada Muir Hotel Full time

    _**Muir Hotel**_**: - Halifax Waterfront** Located in the absolute centre of downtown in the vibrant Halifax waterfront, in the heart of the new Queen’s Marque district, Muir offers elevated hospitality inspired by the spirit, culture and natural beauty of Nova Scotia. In each of our departments, our team shares a common goal - providing an exceptional...

  • Dining Room Ambassador

    7 days ago

    Halifax, Nova Scotia, Canada Auberge du Pommier Full time

    Exemplary Service in the Heart of HalifaxWe are seeking an exceptional Fine Dining Server to join our team at Auberge du Pommier. Located on the Halifax waterfront, we offer an unparalleled dining experience with a focus on locally sourced ingredients and exceptional hospitality.About the RoleThis is an excellent opportunity for a skilled server to showcase...

  • In Room Dining Server Assistant

    5 months ago

    Halifax, Canada Muir Hotel Full time

    Located in the absolute centre of downtown in the vibrant Halifax Waterfront, in the heart of the new Queen’s Marque district, Muir offers elevated hospitality inspired by the spirit, culture and natural beauty of Nova Scotia. In each of our departments, our team shares a common goal - providing an exceptional customer experience in a clean, comfortable...

  • In Room Dining Server- The Westin Nova Scotian

    5 months ago

    Halifax, Canada Westin Nova Scotian Full time

    **_The Westin Nova Scotian, in the Seaport District, offers travellers a relaxing retreat with stunning views of Halifax Harbour in a location central to restaurants and attractions. Our modern, upscale rooms and suites feature luxurious accommodations with contemporary amenities._** **_ _** **_We are passionate professional hoteliers dedicated to the art...

  • In Room Dining Server

    5 months ago

    Halifax, Canada Westin Nova Scotian Full time

    **_The Westin Nova Scotian, in the Seaport District, offers travellers a relaxing retreat with stunning views of Halifax Harbour in a location central to restaurants and attractions. Our modern, upscale rooms and suites feature luxurious accommodations with contemporary amenities._** **_We are passionate professional hoteliers dedicated to the art of...

  • Dining Service Representative

    5 days ago

    Halifax, Nova Scotia, Canada Passage to India Restaurant Full time

    Job TitleDining Service RepresentativeCompany OverviewPassage to India Restaurant is a leading dining establishment that values exceptional customer service and a unique dining experience.Salary$25-$35 per hour, estimated 30-40 hours per week.Job DescriptionWe are seeking a highly skilled Food Service Ambassador to join our team. As a key member of our...

  • Dining Operations Manager

    1 week ago

    Halifax, Nova Scotia, Canada Cheese Curds and Habaneros Full time

    About Us: Cheese Curds and Habaneros is a dynamic and fast-paced dining establishment that prides itself on delivering exceptional customer experiences. We are currently seeking an experienced Dining Operations Manager to join our team. Salary: $50,000 - $60,000 per year, depending on experience. Job Description: As a key member of our leadership team, the...