Account Manager

3 days ago


London, Canada Arcane Digital Marketing Full time

**Account Manager, Remote**

Our dynamic team of self-starting, performance marketers is growing We’re looking for an** Account Manager** to bring new ideas and a unique perspective to our exciting portfolio of clients. Do you bring strategic leadership and innovation to every role? Do you love managing projects and seeing your work out in the wild? Let’s talk

Full-time remote is available nationally (within Canada only, must be willing to flexibly work Eastern-Standard Time Zone hours).

**Duties & Responsibilities**
- Actively manage the day-to-day project progress and communicate team updates as necessary to ensure the key stakeholders are informed on project progress and expected delivery.
- Manages client expectations and ensures timely and on-target deliverables throughout the account lifecycle.
- Constant coordination with internal and external stakeholders to execute deliverables, including scheduling project development tasks, team follow-up, and client communications
- Risk management; proactively flagging risks/issues to scope, budget, timing, or resourcing to key players and finding solutions to bring the project back on track.
- Understands our clients’ key contacts, organization structures, processes, and business plans, coordinating communication flows.
- Nurtures client relationships, anticipates client needs, and identifies solutions & opportunities to educate, grow and add value to client accounts.
- Assists in managing the profitability of your team’s portfolio, budgets, project scope, and timelines to ensure timely and profitable delivery of services and client satisfaction.
- Partners with the Account Director, Creative Director, and Strategists on their accounts and projects to define strategy, using various marketing approaches to drive and increase ROI for clients.
- Other duties as required.

**Our Ideal Qualifications & Skills**
- Experience working with clients, managing expectations, and delivering top-notch customer service.
- Strong attention to detail, high level of quality, and extremely organized.
- An entrepreneurial spirit.
- Curiosity and passion for marketing.
- Strong emotional control and intelligence.
- 5+ years of experience in a similar account management role or digital marketing capacity.
- College or University-level education in a relevant field, or equivalent experience.
- Able to identify opportunities within ongoing strategies for areas of optimization.
- Experience working on cross-functional digital marketing campaigns and the ability to work independently.
- Strong team player, able to work with diverse groups and skill sets.
- Google Ads Certified — knowledge of Google Analytics and best practices for digital marketing campaigns.

**Check Out Some of Our Work Perks**
- 4.5 day work week (who doesn’t love a half-day Friday?)
- Competitive vacation time with an additional 10 personal days (for sickness, moving, mental health day, etc.).
- Birthday day off & day of observance day off, plus a special Arcane Day.
- Professional Development Opportunities.
- Performance-based Variable Compensation in addition to salary.
- A benefits package that is inclusive of a wellness spending account.

**About Arcane**

Evolve or perish, there is no other option. Arcane is the original digital-first agency. Our clients sell more.


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