IT Help Desk Co-op

3 weeks ago

Newmarket, Canada Magna International Inc. Full time

**Job Number**: 64121
**Group**: Magna Mechatronics, Mirrors & Lighting
**Division**: Mechatronics Technical Center

**Job Type**: Intern/Co-op
**Location**: NEWMARKET
**Work Style**:
**About us**:
We see a future where everyone can live and move without limitations. That’s why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people.

Forward. For all.

**Group Summary**:
The Mechatronics, Mirrors and Lighting group specializes in automotive technologies that are driving the future of mobility. Combining a deep systems knowledge to develop unique vehicle access experiences, intelligent visions systems and advanced automotive lighting technologies, MML's expertise light the path to innovation, safety and styling.

**About the Role**:
For a big company, we're surprisingly entrepreneurial. Expect a collaborative and supportive atmosphere that will help you grow, both professionally and personally. We are committed to delivering success by offering our customers a truly diverse and global range of products. Step into an inclusive and dynamic team - Be part of the Magna family.

Closures Technical Centre, a division of Magna International Inc., is focused on the design, development and testing of Mechatronics products for the automotive industry We are currently looking for a student in the Information Technology field for a 4 month co-op placement, starting on August 12, 2024.

**Your Responsibilities**:

- Installation of new and existent computers: desktops and laptops with Windows OS, Microsoft Office software packages
- Effectively use a disk imaging software to create computer images and deploy it onto new computers
- Help with the computer inventory; help with the physical disposal of old decommissioned hardware
- Maintain & upgrade all computer operating systems
- Performs user support (help-desk) related activities: user accounts, password expiry, basic Active Directory functions: file permissions
- Troubleshoot & solve network printer relates issues
- Help with network cabling patch panels
- Participate in troubleshooting computer network connectivity and connections to Magna WAN and the Internet
- Tests computer hardware and software for functionality and help with fixing minor hardware issues
- Observe and support IT security procedures in order to maintain and secure company proprietary data

**Who we are looking for**:

- Strong knowledge of Windows 7 Pro Operating System
- Knowledge of computer disk imaging software
- Good knowledge of MS Outlook 2013 E-mail client
- Good knowledge of Dell computer hardware
- Good knowledge of computer networking and familiar with the IP address and TCP
- Familiar with installation and configuration of MS SW products
- Windows Server OS knowledge is a plus
- Knowledge of Dell servers equipment is an asset
- Knowledge of Blackberry and other Smartphone OS’s and inter-operability is an asset
- Ability to work effectively in a team environment
- Good communications skills: verbal, written
- Comfortable in providing first level of user support

**Your preferred qualifications**:
Working towards completion of a college diploma/university degree in information technology

Accommodations for disabilities in relation to the job selection process are available upon request.

**What we offer**:
At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.

**Awareness. Unity. Empowerment.**:

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