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Customer Support

5 months ago


Victoria, Canada TXP Agency Full time

**Perks and Benefits**:

- Weekly Pay and Uncapped Commission
- Hybrid office with remote flexibility
- $60k plus first year average income
- Bonuses
- Residual Income
- Exceptional commission rates
- Trip Incentives and other benefits
- Full Training

**Roles & Responsibilities**
- Develop strong positive working relationships with customers and colleagues
- Regularly monitor all active projects to ensure that deadlines are being met
- Providing necessary communication to customers and the organization.
- Utilize organizational and time management skills to prioritize and adjust daily tasks.
- Coordinate efforts with customers and sales representatives to obtain necessary documentation

**Qualifications & Experience**
- Ability to mitigate customer concerns while arriving at the best positive outcome
- Proficiency with Microsoft Office, Adobe PDF, Document Management.
- Relevant training, experience or education pertaining to Customer Service practices

**Job Types**: Full-time, Casual

**Salary**: $43,443.02-$55,507.10 per year

**Benefits**:

- Company events
- Dental care
- Paid time off
- Vision care

Schedule:

- Day shift
- Evening shift
- Monday to Friday

Supplemental pay types:

- Overtime pay
- Retention bonus
- Signing bonus

Work Location: Hybrid remote in Victoria, BC V9A 6T2