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Client Relations Manager

5 months ago

Toronto, Canada NuVista Mental Health Full time

**NuVista Mental Health, **a division of True North Psychological Services, is hiring a Full-Time **Client Relations Manager.**

The True North group of companies is dedicated to helping those who suffer from mental health issues through a holistic approach. How we think, feel, and behave is the result of complex interactions between our biological, psychological, social, and environmental factors. The therapeutic approaches our team use take each of these factors into account.

By joining our team, you’ll be part of a dynamic business that focuses on adding value to the communities we serve. You’ll be part of a collaborative, encouraging, respectful culture that works to provide the tools and resources necessary for you to perform your role and make a positive impact. We believe in supporting our employees through offering RSP matching, group benefits, yearly health days, and paid time off. When you feel supported, we all succeed.

The Client Relations Manager role is based in Toronto, with some travel, in order to build client relationships for our four clinics in the Ontario region. The Client Relations Manager will maintain and strengthen the existing client relationships while working to build new connections for the clinics.

**Who you are**:

- Enjoy collaborating and building lasting relationships
- Possess strong industry expertise and business knowledge
- Strong communication skills and ability to build rapport and exude professionalism with all interactions
- Experience with marketing, sales, or public relations
- Excellent organizational and multi-tasking skills
- Strong negotiation skills
- Ability to problem solve and develop solutions to enhance business productivity
- High attention to detail
- Ability to maintain confidential records and information
- Experience with social media marketing would be considered an asset

**Responsibilities**:

- Maintain, build, and strengthen client relationships
- Build strategies to help the company gain client referrals
- Serve as main point of contact for referral sources
- Regularly check-in with clients to ensure satisfaction
- Working with leadership to address any concerns and help resolve them
- Researching new referral techniques to build relationships effectively
- Collaborate with management to achieve business goals
- Perform other tasks required, as assigned

**Salary**: $76,000.00-$82,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: In person